ACS vs Donarius

RATING:

3.9

(126)

ACS has 126 reviews and a rating of 3.93 / 5 stars vs Donarius which has 586 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.9 (126)
4.6 (586)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
August 29, 2023
February 8, 2024
Pros/Cons
  • Pros

  • The best aspect of ACS is that it can hold and track a massive amount of diverse data. You can track all of the things you would expect in a database like names, contact info, birthdates, etc.
  • It seems to be a great place to store all kinds of information.
  • Cons

  • I have had to call ACS to have them walk me through how to do such reports as doing so is in no way intuitive.
  • There is no way for the congregation to interface to the database to maintain their own information. This package puts a huge burden on the administratoe to keep it all up to date.
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  • Pros

  • Very easy to use, good reports, detailed instructions, support help excellent and the price is very affordable.
  • Customer support is outstanding, and the videos that describe the product have been extremely helpful.
  • Cons

  • When you need to add a new donor and have a limited number of envelope numbers, you have to delete an inactive donor.
  • The option to email statements seemed very difficult to use. I tried a few times and found it did not work well.
Read all user reviews
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos