ACS vs IconCMO

ACS has 116 reviews and a rating of 3.9 / 5 vs IconCMO which has 359 reviews and a rating of 4.45 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.90 / 5 (116)

4.45 / 5 (359)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

January 10, 2021

February 9, 2020

Pros/Cons

  • Pros

  • Love the support team and their vast knowledge of the product. It is easy to use.

  • The database was very useful and made my job much easier.

  • Cons

  • The reporting feature of the software is highly customizable which is great for it's ability to enable you pull information exactly how you need it, but it makes it's user friendliness a bit lacking.

  • I really do like everything about it but if I had to name one thing, it would be the reports part of the program. The reports can be a little difficult to search & display the results you want.

  • Pros

  • Easy to use and Easy to teach others. Great support!

  • The software is super user friendly. I never have to spend time waiting for it to boot up or change screens. It makes my job as bookkeeper super simple and efficient.

  • Cons

  • I do not care for the new look of the user interface; I think the custom report feature, though very good, is a little restrictive.

  • I wish there was more graphing abilities & that there was a way to process payroll through it as well as W2's.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos