The City software


9 reviews(3.5/5)
9 reviews(3.5/5)

The City by ACS Technologies is a collection of Web-based modules that drive online church communications to keep congregants and leaders connected.

Faith-based organizations plugged into The City can broadcast messages, promotions and advertisements to all members, or target specific individuals or groups. At the same time, the application tracks email views, clicks and other engagement metrics to assess reach and performance.

On the member-facing side of the application, congregants create personal profiles that are accessible only to other members in their church community. They can exchange messages privately, or share them on Facebook or Twitter using The City’s integrated social sharing features. And young congregants between the ages of 13 and 18 can safely participate, as The City has additional safeguards to help parents maintain their privacy and security.

Group leaders who need to fill volunteer and other service opportunities can also search for members who are the best fit, based on the skills and interests listed in their profiles.

Finally, the platform is completely customizable: Organizations can upload logos and images, and select colors and fonts that match their brand.

Supported Operating System(s):
Web browser (OS agnostic)

9 Reviews of The City

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  • Brett from Real Life Christian Church

    Number of employees: 2-10 employees

    August 2018

    Good Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good product. Does what it says it will do and easy to use for newbies. :)

    Pros

    Easy to use for staff. In our training with this product we noticed that we have to be diligent in reminding the leaders to follow up with reports/attendance on time. Easy to use and easy to train. Effective tool as long as you stress the importance of "why" you are doing what you are doing.

    Cons

    It does require reminders for leaders to use the product. For those that implement it correctly, it is an effective tool at engaging people. Something churches need to do well.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Great way to keep in touch with local communities.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a great way to keep in touch with people in your local community and even post up listings such as placing items for sale or pickup.

    Pros

    I was introduced to this platform by my local church. It is a great way to keep in touch with fellow congregants, stay updated on posts from the church staff and community, and send each other messages.

    Cons

    I don't really have a lot of criticisms for this platform other than perhaps the mobile app could look less cluttered.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Louise from City in Focus

    Specialty: Non-Denominational

    Number of employees: 2-10 employees

    May 2018

    Why do churches use The City App

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Obviously I'm not a fan in theory. But the platform itself is seamless and may be of value to a very large mega church.

    Pros

    A place where congregations can get information about what is going on in their church community. Post ads. Links to sermons. Ask for help. The App creates a social media alternative for churches to involve their people is all aspects of what is going on.

    Cons

    It does create a 'club like' platform. "Either you are in or you are out". I believe that churches should use the usual social media apps like Facebook, Instagram and Twitter to show everybody whats going on inside. I would prefer if my church put all the information I needed on these platforms instead of creating another layer for those who are 'in'. Unnecessary extra perhaps!?

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Veralucía from Casa de Libertad

    February 2018

    It's like a Facebook for churches, it helps you to know what's going on at your church.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Good tool to keep all the members of the church connected. My favorite feature is the group making, cause you can communicate with all at once.

    Cons

    People don't want another app to keep track of, so it's hard to engage people to get the app, especially since they already have Facebook and you can do similar things there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jenn from The Bible Chapel

    Number of employees: 51-200 employees

    August 2017

    Group Based Social Media For The Church

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy communication between group members, ability for groups to communicate without needing the group leader to mediate.

    Pros

    The City allows groups to stay connected throughout the week and in between face-to-face gatherings. The phone app makes it very convenient and easy to stay in the loop. The best features of The City are the ability to reply to an email notification and have it go right back to the thread in The City and the fact that you can "feature" posts to make them stick at the top of the group's News Feed. Great software for staying connected.

    Cons

    The City needs more database-like features. Custom fields and more information on people's profiles than just what groups they're in.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brian from Crossroads Apostolic Church

    Number of employees: 2-10 employees

    June 2017

    Decent forum software, but there are better options out there

    Ease-of-use
    Functionality
    Quality
    Support

    Easy way to discuss topics with other ministry leaders.

    Pros

    I've used TheCity as an end user for various ministry-related groups. As a user, their forums seem to have to basic minimum features that I'm looking for (topics, posts, personal messages, etc.). The software feels solid as well; I've never run into any issues using it or had any trouble finding my way around.

    Cons

    The forums themselves feel a bit dated. They could use some improvements in terms of allowing more refined categorization and improved search functionality. The UI itself could use some updating too, to make it feel a bit more modern.

    Review Source: Capterra
  • Amy from Harvest Community Church

    Specialty: Non-Denominational

    Number of employees: 2-10 employees

    June 2017

    Just ok.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Connection points for members are great. This would be the main reason to use this product in spite of the user interaction flaws.

    Cons

    The feel of the product dashboard seems outdated and not well planned out. Could be smoother and easier to navigate.

  • Vanessa from First Presbyterian Church

    November 2016

    The City needs work

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    While fairly easy to use, the City has a heavy, clunky feel to it. The opportunity to connect among members is great, but there's much to be desired here.

    Review Source: Capterra
  • Kevin from Radiant Life Church

    April 2015

    Great experience!

    Ease-of-use
    Quality
    Support

    Our church has been using the City for the last few years and we absolutely love it. It is so simple to use and has everything we need to communicate, track data, and connect people to their God given talents and passions. A+++

    Review Source: Capterra
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