The City by ACS Technologies is a collection of Web-based modules that drive online church communications to keep congregants and leaders connected.
Faith-based organizations plugged into The City can broadcast messages, promotions and advertisements to all members, or target specific individuals or groups. At the same time, the application tracks email views, clicks and other engagement metrics to assess reach and performance.
On the member-facing side of the application, congregants create personal profiles that are accessible only to other members in their church community. They can exchange messages privately, or share them on Facebook or Twitter using The City’s integrated social sharing features. And young congregants between the ages of 13 and 18 can safely participate, as The City has additional safeguards to help parents maintain their privacy and security.
Group leaders who need to fill volunteer and other service opportunities can also search for members who are the best fit, based on the skills and interests listed in their profiles.
Finally, the platform is completely customizable: Organizations can upload logos and images, and select colors and fonts that match their brand.
Amy from Harvest Community Church
Employees number: 2-10 employees
Connection points for members are great. This would be the main reason to use this product in spite of the user interaction flaws.
The feel of the product dashboard seems outdated and not well planned out. Could be smoother and easier to navigate.
Jenn from The Bible Chapel
Employees number: 51-200 employees
Easy communication between group members, ability for groups to communicate without needing the group leader to mediate.
The City allows groups to stay connected throughout the week and in between face-to-face gatherings. The phone app makes it very convenient and easy to stay in the loop. The best features of The City are the ability to reply to an email notification and have it go right back to the thread in The City and the fact that you can "feature" posts to make them stick at the top of the group's News Feed. Great software for staying connected.
The City needs more database-like features. Custom fields and more information on people's profiles than just what groups they're in.
Brian from Crossroads Apostolic Church
Employees number: 2-10 employees
Easy way to discuss topics with other ministry leaders.
I've used TheCity as an end user for various ministry-related groups. As a user, their forums seem to have to basic minimum features that I'm looking for (topics, posts, personal messages, etc.). The software feels solid as well; I've never run into any issues using it or had any trouble finding my way around.
The forums themselves feel a bit dated. They could use some improvements in terms of allowing more refined categorization and improved search functionality. The UI itself could use some updating too, to make it feel a bit more modern.
Vanessa from First Presbyterian Church
While fairly easy to use, the City has a heavy, clunky feel to it. The opportunity to connect among members is great, but there's much to be desired here.
Kevin from Radiant Life Church
Our church has been using the City for the last few years and we absolutely love it. It is so simple to use and has everything we need to communicate, track data, and connect people to their God given talents and passions. A+++