Aware3 vs Neon CRM

Aware3 has 364 reviews and a rating of 4.42 / 5 vs Neon CRM which has 434 reviews and a rating of 4.41 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (364)

4.41 / 5 (434)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

January 12, 2021

February 23, 2021

Pros/Cons

  • Pros

  • I love how easy it is to get things rolling, and honestly for the price, it's a great deal!

  • Easy to use, good interface...the help from technical support is always fast and they are really quick to reply whenever we have issues or problems

  • Cons

  • Adding a new feature can be difficult at times. I have to request access to specific features but customer support is very quick to respond.

  • It was difficult to pull the trigger on the monthly cost of the app, but we have seen the benefit just in increased online giving alone

  • Pros

  • I love having all our data in one place! Also having an app that allows me to get contact information after hours is extremely helpful as well.

  • I love how easy the main interface is to use. It is also very easy to get in touch with customer service when you need direction learning how to use a new feature.

  • Cons

  • Managing this system is almost a full time job. The data upload process was complex to say the least and unless payments are processed through Neon, the continued data entry can be quite tedious.

  • there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos