Breeze vs Servant Keeper

I think the email editor could be improved. We use it daily, and it gets the job done, but for rich-text emailing, should be better.

Some processes can be hard to navigate without help, but the basic functions a easy to learn and perform.

I would like a little bit more ability to customize reports, but there is a wide range of reports to choose from!

It can be a little complicated in certain areas, but the frustration is minimal compared to how great the product is.