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Breeze ChMS vs ShelbyNext Membership

Breeze ChMS vs ShelbyNext Membership

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Overall Rating
4.8 (595)
3.9 (158)
Ease-of-Use
4.8 / 5
3.8 / 5
Value for Money
4.9 / 5
3.9 / 5
Customer Support
4.9 / 5
3.8 / 5
Functionality
4.6 / 5
3.6 / 5
Last Review Written
November 5, 2024
March 25, 2024
Pros/Cons
  • Pros

  • Very easy to use, amazing help section, and the support and customer services provided with it is fantastic. Also it's the best price per month we found.
  • I love the simplicity of creating forms and collecting payment for events. Breeze is consistently adding to their product, and they do a good job of informing you and supporting you.
  • The member management, check-in, and donation management features are great, and the online access is key. Also their customer support and crowd-sourced solutions are awesome.
  • Cons

  • The one problem is that some people do not receive the emails from the church - either they get stuck in spam or promotional folders.
  • There is still a problem when people pay their pledges outside the pledge year. I have to alter the dates to make them apply to the correct pledge year.
  • So far, I have yet to be disappointed. I suppose it my happen in the future, but not yet.
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  • Pros

  • I love that you can access the software via the internet at anytime instead of having to be on the church's network. The phone app is awesome and we truly love it as a staff.
  • My overall experience has been great. It is so much better than the previous iteration, much more user friendly and visually appealing.
  • I think that Shelby Next has helped to solve people from "falling through the cracks. I am thankful for any tool that helps us reach our community more effectively.
  • Cons

  • Having to "show all" or next page is also a problem. Starting all over when you are checking attendance is a problem.
  • We've had several instances where when problems arose, customer service reps were just as perplexed with the issue.
  • The software can be difficult to navigate and can suffer from performance issues depending on the ammount of users logged in at a time.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos