CharityTracker vs Pastoral Care

CharityTracker has 1023 reviews and a rating of 4.52 / 5 stars vs Pastoral Care which has 30 reviews and a rating of 4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.52 / 5 (1023)
4 / 5 (30)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 5, 2022
August 7, 2019
Pros/Cons
  • Pros

  • CharityTracker is user friendly and intuitive. They software allows us to serve our clients and provide referrals effectively and with integrity.
  • This gives you quick demographic information and fast data that can be useful—a friendly resource to connect you to local grassroots work.
  • Cons

  • After I add a few more cases, the software will keep logging me out again. This has been very frustrating.
  • What I dislike about this software is that when their is duplicate accounts it was a difficult process it combine the accounts.
  • Pros

  • Price, features, ease of use, security, flexibility, user manual.
  • It is a fantastic database service. The default fields are very comprehensive and you can add you own.
  • Cons

  • If I open the program and then do not use it for a long period of time it will crash.
  • Interface is confusing and illogical. Functionality - attempted to do everything but nothing well.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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