Their 'Lead' app is awesome, extremely user friendly and packed with valuable features.

Church Community Builder is an amazing product for any Church that wants to plan for the future and help support their congregation in the best way possible.

Church Community Builder - EXCELLENT for modern churches.

Most of the screens are intuitive. You can always search for an answer or submit a request for help - Support is always helpful.

It has been amazing for our organization with the ability for staff, leadership and church members to be able to communicate to each other and engage in ministry.

CCB is a good platform for churches but not great. The database and the email features are the best part of CCB.

There's no option to white-label the software so as to not distract from your local community.

We got SO MUCH MORE than we had planned. CCB is so robust and they are working daily making it even more robust and user friendly.

Customer service has always been good at follow up. The technical training videos and help sheets on their help site have been very helpful.

No CCLI integration in the scheduling and service planning tool.

I have implemented the software at two churches in which I have worked and helped others get the most out of their subscription. What I like most about the software is that it is comprehensive.

Probably the most disappointing about CCB is that they offer limited two way integration with  merchant providers.

We use this at our church and it has been good for things like adding our kids for childcare (especially during Covid) and for making sure we are part of certain church groups to get notifications.

Overall it's the perfect online community and database for a church. It's been a pleasure to use and have it.

It is confusing when you don't need all the parts involved.

I did discuss this with my boss, and his response was related to the cost. So, my understanding is that this software is well worth the cost.

No check in system for events difficult to run reports (very time consuming) layout and design outdated.

There are far too many pages, links, and confusing tabs about where the information you need is.

I would recommend Planning Center or Rock RMS for features and price value.

I appreciate the ease of clicking through a profile and gathering the information I need. Mass emailing and text messaging within groups is fast and efficient.

I think this is a great investment for churches who want to move into the age of technology and do so well.

It’s relatively easy to use as a user. I am not at the administrative level but I have heard it’s pretty simple and very useful for gathering information and the ability to use the information.

Financial features, volunteer scheduling, and children's check-in are the features that we use every week. CCB's giving integration with Pushpay is one of our favorite features.

Deleting people or groups is very difficult, in fact it is discouraged. If you actually need to talk to someone it can literally be WEEKS before they have availability to schedule a call.

Because of its popularity among churches, there are tribes of user communities that make it easy to discover and share tips and tricks.

We have found friends and great help from Church Community Builder. Excellent system that integrates well for our needs.

The design, interface and usability of CCB is stuck in 2010.

We have had a good experience after we got over our expectations of our church members using it like they would Facebook.

The customer service team has also been very helpful and quick to help with any issues we have had. I have been highly impressed by their overall service and products.

CCB has proven to be an incredibly helpful tool in this way. Also, I greatly appreciate the fact that CCB prioritizes privacy and safety of its users.

Overall I am happy with it. I look forward to the UI getting better.

But this is not beneficial when you are in the middle of working on something for the church, run into a problem and need an answer right away.

The only negative is that some of the features can sometimes be difficult for some people to understand how to use them.

The formatting of e-mails, especially with images, is limited.

Ability to send and track mass emails. Great for organizing church members.

So glad someone recommended TouchPoint to us. It is the best option we found and the pricing is VERY reasonable.

It is a great tool for congregants to know about other people in the church and for pastors to keep track of their congregation, all on one unified platform.

This is an excellent tool to help keep data and other information in a cohesive manner.

It is better than salesforce in my opinion. A great customer service.

I can't think of any negative feedback or experiences that we have had while we have been using TouchPoint.

We have tried and looked into other software and TouchPoint works best for us. The price is reasonable and it does most everything we need.

TouchPoint is a very good user-friendly application, very easy to use for beginners as well and very good customer support for a quick response. I was strongly recommended.

What I like most about this software is how it's connecting members together to better serve God's people.

It is really wonderful to use once you figure out how to do what you need. The other thing I don't love doing is figuring out how to build a search just the right way.

Web based, great tech support, love the reports.

The simple labeling and ease of navigation around the software has been huge in helping me get the information I need quickly and efficiently so I can keep moving forward in my ministry.

Filled with robust and customizable features and metrics. Extremely attentive customer support team.

This software made actually doing ministry awesome.

It is hard for me to think of something I dislike about TouchPoint. Just being nit-picky, I wish there was an option to enter birthdays without a year.

We are disappointed with the functionality for child check in and overall usability. It seems to be old technology with outdated interfaces.

I am disappointed that I cannot set up a communication plan for members and guests. The search  building feature seems a bit awkward.

It's user interface is so tough to learn, the customer service is horrible, and it is absolutely not worth the money.

Overall, it's very user friendly, very visually appealing, and modern looking.

Helps improve individual customer relationships and identify new business opportunities.

It's fine, but horrible customer service and takes months of trainer to use.

Programs used for online giving and background checks. They misrepresented themselves and there are better options available, but Toychpoint requires we use the bad companies.

US Dollar

Church Community Builder is a cloud-based church management solution that helps church leaders engage with members of the congregation. The solution enables users to create organized systems and processes that can be accessed remotely.


Features include check-in, contribution management and online giving, forms, volunteer management, guest follow-up, metrics dashboards, mobile apps and more. Church Community Builder also provides solution implementation coaching to the users.


Online contribution and payment tools allow for members to make pledges, one-time or recurring donations and payments for retreats, concerts and other events. The volunteer management application enables staff to notify volunteers of available positions and send reminders when they’re scheduled to serve.


Church Community Builder also offers check-in for attendance and child security, as well as a check-out and text paging feature, which notifies guardians when a child has been picked up.


Support is offered via phone, email, FAQs and through an online knowledge base.



LongDescription

Personalization

Online Giving

Worship Planning

Small Group Management

Customizable Reports

Attendance Management

Attendance Tracking

Child Check-in

Multi-Location

Membership Management

Email Management

Online Calendar

Alerts/Notifications

Reminders

Volunteer Management

Event Management

Accounting Integration

Pledge Management

Donation Management

Member Communication

Member Portal

Member Directory

Communication Management

Registration Management

Data Import/Export

Role-Based Permissions

Event Scheduling

Forms Management

Reporting & Statistics

Third-Party Integrations

For Religious Organizations

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ChMS

Live Online

Webinars

Documentation

Videos

TouchPoint is a cloud-based church management system designed for midsize-to-large churches. It offers membership management, attendance logs, check-in and pledge management within a suite.


TouchPoint users can create member records, track active members and monitor membership growth using the member dashboard. Organization-management tools allow users to create member groups, manage group enrollment and assign members to an organization. The software also offers attendance management, which enables users to record member attendance using multiple methods such as roll sheets, barcode scanning and a mobile application.


TouchPoint contribution management lets users manage different types of contributions such as gifts, stock, foundation gifts and pledges. The product also offers customized reporting and a dashboard module for report creation based on outreach efforts, member attendance, contacts and financial data.



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