All Church Services Reviews

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User Profile

Jean-Paul

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Essential for any church!

Attending church was very hard during the pandemic. Being organized in a way to keep everyone as safe as possible was very challenging, until we started using Church Services. Using the tool from both the backend as ad administrator, or the front end as an end user is very straightforward and intuitive. Coming from a 15 year IT veteran, support through setting up and throughout the months has been something of a new experience. In addition, the new features that continue to be released have also proven to be a great tool for our services. We've already started building an infrastructure for our Sunday School, as well as other classes and activities we hold. We're eager to see new this tool grow!

PROS

Great features and very customizable. Simple to use.

CONS

Some root privileges to the admin ie more control over user accounts, ability to customize color, font, wording, etc

Reason for choosing Church Services

Because it offered me more than the competitors, but more so because of the level of details I can adjust for events, advances search and export feature, group creation and management etc, and I can communicate directly from the app as well. Great customer support and a listening ear to feedback and suggestions.

Reasons for switching to Church Services

Was in need of a database and a tool to properly organize. Found and all-in-one solution with Church Services.

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as it can be so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

Gheed

Online Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Enhanced and expedited our process!

It helped us solve our manual reservation system for attending church for contact tracing and capacity purposes/limitations in our venue. It saved upwards of 5 hours per week.

PROS

The features that were most impactful was the sign-up and cancellation process. The automation saved our organization an immense amount of time compared to our previous mostly-manual process that our day-day system offered. It also is user-friendly and was easy to roll out which made it for an easy transition for our users. Every single feature we needed was available in the software allowing for complete customization for our needs. That was a big win for us!

CONS

There's not much I can say here except that it's a growing software and features are being added continuously, so if something is missing it's probably on the way:)

Reasons for switching to Church Services

To optimize our process which was burdening employees and congregation.

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you found CS helpful for registration and easy to use. As you said it, we continue growing the features and functionality of Church Services so that it would cover all church needs. Thanks again!

Replied July 2021

Mark

Religious Institutions, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

Review

Good, overall

PROS

It was relatively easy to use and accessible, but would prefer to get rid of the registration system if possible.

CONS

Very basic software, but easy to add family members and register others. Would have preferred to have multiple registrations simultaneously at this point.

Vendor Response

Thank you so much for taking the time to review Church Services. We are glad to hear that you are satisfied with CS' easiness and accessibility. Although registration process is easy as you might have noticed, ending registration is more of a Church decision which you might consider communicating with the Church office/staff. There are a lot of features which are masked from church members, and are only accessible by Church admin, leaders and servants who have the necessary permissions. So it is really intended to make the software very basic and simple for church members, so that everyone can use it. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

David

Non-Profit Organization Management, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

A New Kind of System

PROS

Every parishioner, regardless of age or technical acumen, is able to use this system! It is extremely user-friendly, and due to this, the church introduced it to parishioners during peak COVID-19 restrictions to enable members to register more easily for services. The customizability of the software and additional features has been remarkable; we love how the CS team is accommodating to our needs. Superior customer service is also a huge plus and that is a rare find amongst church management software companies. Highly recommend!

CONS

I am very satisfied with the system thus far, no complaints!

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness, customizability and customer services. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

Fr Marcos

Religious Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great product

PROS

using church services has been flawless! Their support, responsiveness, and promptness are unmatched to any platform or software we have used in the past. They made the process of signing up, service registration, and check-in almost effortless. What a great peace of mind

CONS

Pricing could be more competitive and financial module if added, would be a deal breaker

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality. We will make every effort to continue growing Church Services and also to add the financial module. We keep reviewing our pricing on a regular basis, and will do our best to make it more competitive in order to satisfy our customer's needs. Thank you again!

Replied July 2021

Efram

Non-Profit Organization Management, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

A must have tool for managing congregation database!

Managed the congregation database easily and was able to setup several services and sunday school events and followed up attendance and other tasks such as visitations.

PROS

No bugs. Easy to use for all servants and congregation.

CONS

It's hard to say because everytime I find anything missing I simply email the help desk and they immediately address it by either showing me how to or adding a new function to the software.

Maryse

Non-Profit Organization Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Super easy to use and very user friendly. I highly recommend it!!!

I had a very pleasant experience. The potential this system has, and the assistance it offers the church administration, will take the services to the next level.

PROS

It's extremely user friendly. It efficiently accomplished tasks, that took a longer time with other methods, in seconds. That's on both sides, the church attendees' side as well as the church staff/volunteers' side. Tasks as registering, checking-in, establishing/managing events, reviewing members numbers, analysis and groups as well as contacting a group of members with few simple clicks via text messages or emails have never been easier, more efficient and smoother.

CONS

Having some restrictions on the number of registrations, caught my attention as a church attendee user. But I soon learnt that it's actually one of the features granted to the administering team to control and organize each event as needed and assigned by the church.

Emmanuel

Higher Education, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

An Excellent Church Membership Platform

PROS

From a user's perspective, this is an excellent software which brings together membership management, event scheduling, messaging, and more. It is user-friendly and very intuitive to navigate, and enabled me to register for Church service events seamlessly. I would highly recommend this software for church administrators interested in streamlining their member services and event registrations.

CONS

Only on the mobile edition, it would have been more helpful to show more elaborately the drop down menu as it was not immediately clear on the Scheduling User Interface (i.e. Matins, Vespers, Liturgy).

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality. We will look into elaborating the service category drop down menu to make it more noticeable to end users. Thanks for this feedback! We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

Anonymous

51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Ease of Use

Awesome.

PROS

Church services gives me everything I need. Easy communication with the congregation, groupings, touch-less check-in for services and activities, simple calendar.

CONS

Honestly, so far, I haven't found anything.

Reason for choosing Church Services

Ease of use for the administrator and end user.

Reasons for switching to Church Services

Cost and ease of use.

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We make every effort to continue growing and improving Church Services to meet our customer's needs. We are glad to hear that you found Church Services helpful and covers all what you need. Thank you again!

Replied July 2021

Laura

Religious Institutions, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

St.Mark church

Great overall experience

PROS

Easy to use product with great features for reporting and communication

CONS

There is always more to tweak and new features to add.

Reason for choosing Church Services

Seeking more features that will fulfill our needs

Marsil

Education Management, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed July 2021

App Review

Great. The App is easy to use and organized

PROS

I like the app as it’s very organized Easy to use Has all the needed options

CONS

When I had to create a QR code, I lost the page of registration I had filled out already Insurance on the top would have helped

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness. QR code is only available to end-user on the Check-in page. The same page has all check-in options: Checkin by Phone, by Name, by QR, by Roster - so you shouldn't be losing the QR code at Check-In. QR isn't used during Registration. Please let us know if there are any issues you are seeing that we can help you with. Thanks again!

Replied July 2021

George

Non-Profit Organization Management, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great software and very user friendly

Very helpful software that helped our church community

PROS

Very user friendly, made out life so much easier

CONS

It’s a great product, really can’t think of anything negative

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality and that it helped your church community. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

Nermeen

Executive Office, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great service

PROS

It’s very easy and friendly to use. It doesn’t really require manual or much guidance after initiating the first steps

CONS

It requires few times to test out how successful the process it really is.

Reasons for switching to Church Services

To make the process easier

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as it can be so that all church members can easily use it. We are glad that you have found Church Services to be easy and friendly to use. Our team is working on making processes as easy as possible to implement and test before applying to church congregation. It's a continuous progress, and you will see even more improvements in future releases. Thanks again!

Replied July 2021

Samy

Human Resources, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Good experience

It’s made life so much easier to attend liturgies during the pandemic. It was also awesome that other Coptic churches used it. The system recognized my household members across all churches.

PROS

Streamlined. I always like how the most important info bites are right there on the first page.

CONS

When we pass a season (e.g. Holy Week), the system does not automatically update to post Holy Week.

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness. Yes one of the features that distinguishes Church Services, is that you can use your same account/profile across all subscribed Churches around the globe. As for calendar update, that might relate to when the Church admin updated the Calendar during Holy Week and afterwards. Thanks again!

Replied July 2021

Rania

Non-Profit Organization Management, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

I love the software

PROS

Friendly user and easy to use. Meets our needs

CONS

I don’t think I have issue with the software

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as it can be so that all church members can easily use it. We are glad to hear that Church Services is meeting your Church's needs. Thanks again!

Replied July 2021

Kyrillos

Chemicals, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great Servixe

PROS

Very user friendly and does not take space on my phone.

CONS

The load times are sometimes a little too slow.

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness. We will take the necessary steps to further test loading time and improve through different caching protocols. Thank you again!

Replied July 2021

Emad

Automotive, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed July 2021

Great UX with the church software

PROS

Simple short steps with easy access and simple interface

CONS

May be little slower using an android device browser

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like CS UX and found the system easy to use. We have tested the software on different Android as well as iOS devices and both seemed to be performing equally well. Our expectation is that this might relate to a device specific issue, iOS version or Network. Please let us know if you see the issue happening across other Android devices. Thank you again!

Replied July 2021

Mohsen

Health, Wellness and Fitness, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Excellent

Our service and Church now are more organized, secured and safe.

PROS

Easy to use and the price is reasonable

CONS

Nothing, everything is great and reasonable

Reason for choosing Church Services

Was the best

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and find its price reasonable. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

Haidy

Government Administration, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2021

Easy and stable Application

PROS

It's so easy to setup and work with it, stable as well and with several features

CONS

I can't call that there was any, May be it glitch only once or so

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We make every effort to continue growing and improving Church Services to meet our customer's needs. We are glad to hear that you found Church Services easy to use and with many features. Thank you again!

Replied July 2021

Maged

Government Administration, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Amazing

This product Solved our church problems with scheduling it had a huge impact during Covid

PROS

Very easy to use and very quick It was life saver during Covid

CONS

Non I guess just more people need to know about it and use it so all church members are aware of the product

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you are satisfied with CS' user friendliness, and found it helpful during COVID time. We rely on satisfied users like yourself who spread the word about this system and encourage other friends to have it used in their churches too. Thanks again!

Replied July 2021

Ashraf

Civil Engineering, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

St. Mark

Excellent

PROS

Easy to use and available all the time. Love it

CONS

None but sometimes there is a glitch makes it not working

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as it can be so that all church members can easily use it. This glitch has been successfully resolved. Please let us know if at any time, you have any other concerns or recommendations. Your feedback is so much appreciated and is the driver to Church Services success. Thanks again!

Replied July 2021

Bishoi

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Church Services Software Review

PROS

The UI was very user friendly and responsive.

CONS

There wasn’t a notable negative thing about the software.

Vendor Response

Thank you so much for taking the time to review Church Services. We are glad to hear that you like Church Services user friendliness and responsiveness. We strive to make our system as friendly as possible so that all church members can easily use it. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

Jacqueline

Management Consulting, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Review on the software

Very good

PROS

It is very easy to navigate through and reserve services or change it. I love the notifications it sends and the updates feature

CONS

I think if we could add life stream links there, it will be great

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We are glad to hear that you like Church Services features and functionality. We are taking note of your suggestion to add life stream link. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

Verina

Fund-Raising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Great service!

PROS

I love that this software is easy to use and is very straight-forward.

CONS

It can lag when there is a large load of people trying to register - however this is expected.

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as it can be so that all church members can easily use it. We are glad to hear that you like Church Services and that you find it easy and straight forward. Church Services undergoes continuous improvement to make sure it satisfies your needs. Proper caching are being implemented to prevent lag during peak times and feasts. Thanks again!

Replied July 2021

Fouad

Religious Institutions, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Simple and easy to use

PROS

The ease of using it. It is very simple and easy to use. No problems great site!

CONS

Nothing all is working fine no problem. Great work!

Vendor Response

Thank you so much for taking the time to review Church Services. We strive to make our system as friendly as possible so that all church members can easily use it. We make every effort to continue growing and improving Church Services to meet our customer's needs. Thank you again!

Replied July 2021

Showing 1 - 25 of 51 Reviews