It just works so well, exactly as you'd imagine church management software would need to be. The customer service is excellent - always really helpful, taking on new ideas and giving prompt feedback

Overall experience has been excellent. During the evaluation, Rep did a 1 1/2 hour video conference that provided our evaluation committee with a good overview. I spent another hour with Rep after the choice was made to plan implementation. When we started out, ChurchSuite imported contact information at no cost to jumpstart the process. They are responsive to direct contact from staff. We don't have to funnel support contacts through one person. If we document an issue, they review the documentation carefully. It has been unlike any other software user experience I've ever had. They want to have an excellent service and the energy and attention to detail is apparent in the service every time you use it.

The Pros are a long, long list. Here are my top features: 1. Everything you can do on your computer, you can also do using their ChurchSuite App on iPhone, iPad and Android. Update people's contact information or schedule calendar events while in a meeting. Unbelievable. 2. There is a staff, pastor and lay leadership facing service (ChurchSuite); a member and attendee facing service (My ChurchSuite) to provide access to your members for directory, calendar, small groups, online giving, volunteer management, and more; and a check-in and new member orientation service (Connect). A complete package that can touch every person in your congregation. 3. Many of the features may be embedded into your website. Just copy the code and add it to the website. Each event or small group has its own picture and description that you may edit. The result is fresh content to your website daily and weekly that would never be possible otherwise. 4. The best customer service. Have a question? You will get an answer quickly. ChurchSuite is in the UK, but the time difference from the US has never been a signficant issue. Friendly customer service. 350+ support articles; 32 videos. 5. The software updates immediately. Enter a new contact, refresh the page, and that contact will now be in the address book. No waiting for an overnight update. 6. Reports that are instantaneous. If the pastor wants to know something, he or she can click on the report and see it instantly.

There really isn't a con associated with ChurchSuite software. It is the most completly designed software you could imagine. The attendance module is perhaps one of the less developed modules. But ChurchSuite's focus on small groups is probably a better focus for future growth in your church. If you watch the Small Group module video in Support, you will discover an clear explanation of how Small Groups work and where to learn more.

A good data base of church members, the tags are helpful to identify the areas people serve, etc.

Keeps everyone categorized, it's a good data base tool, it helps communicate with a groups and a good number of people at once.

The communication part is a bit complicated specially if you want to send an email to a big group of people, that should be more user friendly. It would be useful if it synced with other apps like mail chimp.

As our church has grown,we have tried managing that data in a variety of ways ranging from simple google docs to expensive software. Nothing has compared to ChurchApp. We were given a month "to try it out" and we experienced very few issues. By contrast to the larger interfaces, everyone on our church staff found ChurchApp to be completely intuitive. Plus, when we did get confused, the customer service was phenomenal. From uploading our data for us, to adding features that we've requested, these guys bent over backwards to make this a useful tool for our church. And it is SUCH a useful tool. The reports that it runs and the way that it presents data has been so helpful for us as we've decided things like where to start a new small group, evaluate whether or not to move to two worship services, and what Sunday morning classes we need to offer in order to enable us to better care for our children. It makes volunteer teams easy to manage. The fact that it integrates with a host of communication options (email, text, snail mail, etc) makes it that much easier to communicate with our entire congregation -- or better yet, specific parts of our congregation. As an American church looking at utilizing a UK-based program, I was initially worried about getting lost in translation. However, the ChurchApp team took each of my concerns one by one and we were able to seamlessly "go live" with our congregation after our month trial with no issues whatsoever. I feel like our church didn't just get an online database when we signed on. It feels more like we hired a team of employees to design a system specifically for our needs. ChurchApp serves tons of churches, but the ChurchApp staff never seem too busy to brainstorm with me on a way to optimize things to help us accomplish our ministry goals. Usually when we have submitted ideas / suggestions we've either gotten an email back in 5 minutes or less explaining how ChurchApp already does what we want it to do, or we've seen the team implement some sort of change in the next week or so to accommodate our needs. Nobody else is that flexible. I recommend ChurchApp to any church without hesitation. It is by far the best system that we've seen. I'd encourage interested churches to at least take the time to do the 30 day trial. It's free, the ChurchApp staff does all the setup work for you, and in the long run you will save tons of time and energy.

I am happy with Churchsuite, its powerful functionally and in reporting. Hopefully, Churchsuite developers can continue to improve on how the tool is promoted on their side (more videos that are up to date to excite users)

The 'My ChurchSuite' member facing - is an all in one where members can take action in managing their details and ministries they are in charge of. I also like the booking and planning module that makes it easy to manage events/volunteers/files (super)

The useful videos are on Vimeo (it took me a long while to find them) and not easy to find. Seeing a human being explain on the video can make it more appealing.... (needs updating)