Churchteams vs ChurchTrac

Churchteams has 477 reviews and a rating of 4.56 / 5 stars vs ChurchTrac which has 582 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.56 / 5 (477)
4.77 / 5 (582)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 2, 2022
October 2, 2022
Pros/Cons
  • Pros

  • Churchteams is very customizable, user-friendly, and comes with outstanding customer service. Any time we have a need, Churchteams staff is quick to respond and pleased to help.
  • We are very excited about all the opportunities to implement the various features - having different ministries use the scheduling feature is next on the list. Customer service has been excellent.
  • Cons

  • Only negative to me is that with online giving and text to give, a physical address needs to be required when first setting up the account.
  • The user interface is ugly and sometimes clunky.
  • Pros

  • It is pretty easy to use and was most cost effective software that is geared for churches.
  • I love that it is affordable. I love that we can keep track of our membership.
  • Cons

  • If Churchtrac could up grade this part of their program we could drop one more program we pay for.
  • The accounting software our administrative assistant used was a constant source of frustration and a money pit.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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