Churchteams vs Neon CRM

FrontRunners 2022

Churchteams has 478 reviews and a rating of 4.56 / 5 stars vs Neon CRM which has 487 reviews and a rating of 4.4 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.56 / 5 (478)
4.4 / 5 (487)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 10, 2022
November 10, 2022
Pros/Cons
  • Pros

  • Churchteams is very customizable, user-friendly, and comes with outstanding customer service. Any time we have a need, Churchteams staff is quick to respond and pleased to help.
  • We are very excited about all the opportunities to implement the various features - having different ministries use the scheduling feature is next on the list. Customer service has been excellent.
  • Cons

  • Only negative to me is that with online giving and text to give, a physical address needs to be required when first setting up the account.
  • The user interface is ugly and sometimes clunky.
  • Pros

  • Great event and email integration allows an easily manageable database.
  • Easy to use and more affordable than other similar products.
  • Cons

  • Householding support with regards to donations roll-up is very poor.
  • The inability to email registrants for an event from the event registration page is unfortunate.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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