If you are a small church that needs a good online database that doesn't break the bank, this is it. There are numerous features that you can choose what fits your particular ministry and have everything in one area... instead of needing 4-5 different programs to do it all. One of the best things is that you can add more and more names and then simply pay to upgrade to the next level as your church grows, so you don't have to waste money for a database of 1,000 if you only have 70 in your church currently! But (hopefully) as your church grows, you will have the finances to have the program expand with you. I also enjoy ChurchTrac as a pastor, because I can log in on my phone or iPad from wherever I am making a visit to add notes about the visit. We have also added multiple volunteers users who want to help make visits, send cards, make phone calls, etc who can add notes when they do so; there are great restriction capabilities available, so I can allow volunteers access to these note areas without allowing them access to giving records or more confidential pastoral counseling notes. We have also integrated this into our children's ministry/nursery area and purchased a Dymo label printer to give each child a name badge upon check in with emergency phone numbers and allergy warnings. Finally, the congregation access is awesome, so everyone can update their own information or get their own giving records whenever they would like to check!

A few of the reporting features are somewhat limited and not able to be as customized as I would like, but this is such a minor issue compared to all the Pros that it's hardly worth mentioning... but it was a required field so I had to come up with something. I did have an issue when I wanted to add more volunteer users, but it was fixed within an hour of opening the ticket due to their AMAZING customer service!

It is a huge improvement over the multiple systems and methods we were using before. Its very affordable for all the features it provides.

It is so user friendly and feature rich. It does everything our small our church needs.

Not much, I would have to really nitpick to find something I don't like.

Just getting started. I have watched many of the online tutorials and written several help requests.

Online so I can access Churchtrac from church or home. and it is not a spreadsheet.

The concepts or big picture of how churchtrac accounting works is still somewhat allusive to me.

I like that I can send messages by text to many people at one time. I like that I can look up the information I need in one place and it is somewhat organized.

The latest update made it extremely difficult to log in on a small device such as a phone. We use this software to send prayer requests to members on our prayer chain. When I go to log in on my phone the Church Trac logo now blocks the login information so I can't see what I am typing. I am not able to adjust the screen size or information in your software. The next thing is how many things I have to click on to get to a point where I can send a text message to the right group of people. It was easier before the update. Thirdly the limited number of characters makes it very challenging to give enough information about the prayer request. 150 characters is just not enough. There were other things that were changed in the update as well, such as "offering" changing from being an income to being put under expenses, which doesn't makes sense. Who pays their congregation to go to church? How can that be an expense?

I like the ease of use and the friendliness of the staff.

I wish that they had a hotline that you could call without having to schedule a call.

It has actually help the church to do things in a different way and easy to finish tacts.

Accounting System, Online Giving, Church Connect, People Screen.

I thing I like everything about about ChurchTrac

This program is very easy to use and requires little training.

User Friendly Program; Year End Accounting -Tithe Letters

Setting up membership information and keeping that information current.

ChurchTrac is an all in one program. I can log in and do 80% of my job in ChurchTrac.

I am a new user so I haven't gone through the entire program but what I have worked with was user friendly.

The Staff is great and they respond fast.

Everything in one place and easy to use and cost is awesome

Not necessarily the app, but im still learning things.

Super great support… [sensitive content hidden] has been very hands on ensuring the will be easy. very knowledeable

The Support department and videos are a very helpful addition… I know I will be reaching out to them soon!

? Thats difficult … so far, I am very pleased with all phases observed in videos ! Cant wait to begin using

ChurchTrac has and continues to be capable of everything we needed and most of what we want. ChurchTrac's navigation is fairly straightforward, which is great, and their support posts tend to be helpful for everything that's not straightforward. ChurchTrac is capable of more than what we are using it for - which equates to some good goals for us to move towards things we COULD be doing. Customer service has been efficient when it is needed as well.

-Compared to what we were using, ChurchTrac is much easier to use! -The ease of getting new users familiar with the basics -Ability to personalize quite a few reports and exports for multiple uses -Overall ability to edit and find information -Customer support is rather efficient and helpful

-Some things really need some digging to find, but they can be found -Some personalizing would/has require an outside coding expert, but that is to be expected with what ChurchTrac is (want to make it so your child check-in is fool proof? you might need a coding expert) -Wish it integrated MORE with services like MailChimp (more than exporting to MailChimp), but ChurchTrac is transparent in what it does. This isn't unexpected.

I feel my records are more accurate.

ChurchTrac recently started to automatically import online giving from Stripe to my register on the day the donation was given, plus shows the date in my register when the payment clears the bank. Oh, and the Stripe fees are shown as well with each transaction. This will save me so much time and reduce my own errors. Plus reconciliation of my accounts is so easy. It has cut down my time that I spent on month end procedures. The online help topics, online webinars and videos are very helpful. I must say, too, how wonderful the support people are! I'm doing this job for my church with a very limited financial/accounting background. Whenever I had a question, they answer quickly and continue to help me until I get my issue resolved.

I had used the free ChurchTrac 9 program (about 2 years) and thought it would be an easy switch to the online version. However, I was thrown for a loop because I was also learning the online giving parts/pieces in addition to the newer software. Some things were not intuitive for me, but it could be that I was overwhelmed in trying to get everything underway in a short time, plus finance/accounting is not second nature for me. Now that I'm three months in, I'm starting to understand it better. Some of the reports could be improved. It would be nice to have the budget analysis report a bit larger for readability.

I would say that the thing that I like the most about ChurchTrac are the videos on YouTube that are provided for training.

I would like there to be an option to provide a separate way for people to donate through text without having to be registered.

The price is what initially drove me to ChurchTrac as a CRM since it is tiered and comparatively inexpensive. It does much of what I need. One of the things that has kept me with it is the amazing customer support -- usually have an answer within an hour. It integrates seamlessly with MailChimp and they keep developing it more and more with user feedback. The other major benefit of the software is that giving, scheduling, and database are all in one place so once people access it, they can access everything. Online giving is easy via ChurchTrac and the costs are lower than the alternative.

It is a little bit clunky in some aspects. One of my least favorite is that when you are creating an event to schedule people to serve, like weekly Sunday services, you have to create each one individually. While you can use a template, you still have to enter every single Sunday. For a church scheduling software, it seems like it should be a no-brainer that you can create weekly meetings with the same roles each time so that all you have to do is assign people. Another critique I have is that some aspects are dated -- like automatically creating a formal greeting for a family to be "Mr. and Mrs. John Smith". Few people use that designation any more so I have to go in and change it for each family I enter.

We have loved the experience and updates with this software. They are constantly improving and creating new features.

It is very user friendly, and clearly is made by church staff/church thinkers.

I wish it had an app for the membership to use, instead of everything being done in a browser.

The transition to ChurchTrac was smooth, the app is not unnecessarily complicated (it's quite simple, in fact, without being simplistic), it has a first class help system that makes learning easy, customer support is responsive. Our experience has been very positive.

ChurchTrac uses tags which allow you to sort information in almost unlimited ways. It's easy to create lists and filter users based on the criterion you select. It's also one of the more affordable products.

While you can have an unlimited number of users access Church Connect (what I call the 'front end' of the system), the ChMS 'back end' is limited to 10 user accounts by default. You can request more but this limit is mainly for security. I feel like it would be useful if CT included some more fine-grained security settings so we can allow more of our users to access parts of the backend, particularly worship services and documents.

We have had an awesome experience so far. We were a daughter work that was becoming autonomous when we began the trial and ChurchTrac worked with us on our trial to make sure we got to experience each part that it has to offer.The customer support is amazing and we were able to transfer our information from Breeze and Planning Center without any issues.The fact we were able to leave to other programs to have everything located in one spot is worth mentioning as well!

I really like that fact that you can handle both the church budget and accounting, while still setting up service programs and even having an app.

I wish the software was downloadable vs web

I'm the pastor of a small church and needed help with the administration, accounting and budget work. I obviously wanted to go with a software based option. A "Google" search revealed ChurchTrac and it appeared to be a good price. It was certainly competitively priced. ChurchTrac was been an amazing tool for our church. It provides our church with everything we need and even more. There are a lot of features we hope to use as we grow. Accounting and budgeting related work is easily tracked. At any moment I can report in detail to the congregation on these matters. ChurchTrac is so user-friendly, but they also offer helpful technical support if needed.

We really love the accounting and budget features in ChurchTrac. I began using ChurchTrac specifically for this function, but soon realized it was also a great way to track people and attendance. It's difficult to say what I like most, but I do love the new Church Connect feature. Basically our church has an app now. Members can login and update their own information. It might seem like a small thing, but I'm excited about the fact that members can login and see their own giving. They can literally download the giving report weI generate for tax purposes. We are loving the new features. Oh, and "bulk emailing" options. We definitely hope to use this function more.

ChurchTrac continues to improve and evolve so we haven't used every feature yet. Honestly, I really can't think of anything we don't like. Of course, I don't really have much experience with other products for a comparison. The church was using "Churchsoft" before I became the pastor and I found it very difficult to use. ChurchTrac seems so simple and we love it.

Churchtrac allows my team to access the database at anytime to make needed changes. These changes range from financial account management, to printing reports that allow transparency and a checks and balances, and database management on the people. One feature that I found to be a hidden gem is church connect. If your church is considering on making a switch, this feature is a game changer. It provides the look of an app! The cards in this feature provide flawless navigation and event registration for any and all upcoming events your church or organization may hold.

Churchtrac possibly could have this feature and as I write this, I most likely will discover it soon in the software. The easiest way to explain is pointing you to what this feature would look like. One feature that I would love to see is a reporting feature like church metrics provided. It provides graphics and charts of weekly attendance.

I have been incredibly surprised at the scope of ChurchTrac and the fact that our small, rural congregation has such an incredibly affordable option. I wholeheartedly recommend ChurchTrac to any church in need of all-in-one software to manage their church membership information and finances.

I love the ease of use most of all. ChurchTrac program is well-designed and provides the resources needed to do the work of our church. Having been the Administrative Pastor of a Houston area mega church using popular, sophisticated, well-known large church name brand software, I can say ChurchTrac has everything we need without all the complication. It doesn't take a team of people to keep it updated. The accounting software portion of the software is amazing! Of course, I can't say enough about the Customer Service. They are always available and quick to respond, usually within minutes. You don't get that with other major software programs.

Sometimes, the reports may not have the ability to provide a specific bit of information and the reports can't be altered. However, the basics are there and they are always working to improve the program. Those requests aren't ever critical needs, just a minor preferences.

ChurchTrac has been a life saver for our church. We had been struggling with our previous (now out of business) software and it reached the point where our secretary was ready to quit. We switched to ChurchTrac and with the ease of implementation we gained total control over our information and found out exactly what was going on at our church. That was probably about 10 years ago and I can say our church secretary is still with us and is a strong supporter of ChurchTrac. We are a small church, but I had recommended ChurchTrac to a large church about a year ago and they also love it. I will also say that the support we receive has been outstanding in that it is accurate and fast.

The accounting portion is extremely powerful. All the other features work well, and it doesn't take much to time if any to use those features. In addition, its simplicity means you do not have to hire highly trained personnel to run the system. And, as an added plus it doesn't take hours each week to use thus saving your church labor costs.

Can't think of a single one but the developers are constantly finding ways to improve the system.

The product is an exceptional value and provides our small congregation with a platform that we would not be able to normally afford. From the beginning, Churchtrac has been true to their mission and have consistently introduced new features accompanied by quality support. Because of Churchtrac, we had a familiar platform to help us maintain communication with our members and supporters during the COVID-19 pandemic. Using the Connect feature allowed us to be accessible to them and to others. As the congregational leader, having Churchtrac has part of our minstry gives me more confidence when casting vision, developing plans, and making operational decisions. Whether I am moved by the Holy Spirit at 2am or someone brings something to my attention at 2pm, Churchtrac is just a series of keystrokes and clicks away.

What I like most about Churchtrac is it's value. I don't know of another "Church" platform that offers the features and the consistent platform development they offer for the price point.

Churchtrac is a bit "clunckie" and has a learning curve. But Churchtrac's support provides step-by-step instructions and is responsive when the videos and documentation aren't enough.

I can't say enough good about what a great experience it has been to work with ChurchTrac so far. I'm sure most of our questions have been rudimentary to experienced users but when we get stuck on some special feature, or special formatting, or such we lauch a support ticket with a click and in a few minutes we get a helpful reply back. It has been a very smooth experience, which I appreciate being one of the admins.

ChurchTrac is very straight-forward and easy to use. The training of staff and other users has been smooth. Having many short videos available on specific topics has been wonderfully helpful. We took advantage of the 30 day evaluation with our real membership records and we are very happy ChurchTrac makes this service available. It convinced us to take the next step.

Hard to say at this point, as we as such new users, working our way along the user experience. Our improvement in member communication has been a huge early win for us. Accounting though is harder for us to evailuate. Our plan is to run our legacy accounting and ChurchTrac accounting in parallel for a time so that we can better understand what ChurchTrac has to offer us.

Overall, this has been a wonderful experience. Customer support is quick, and it's made up of actual people! They listen to you, and in some cases, I have seen where I've requested a feature or functionality, and they have released it. I can't live without this platform. As the office manager, it is perfect. I can manage our database, contributions, bookkeeping, send texts, and access reports more quickly than trying to generate all of these items using spreadsheets. Superb platform!

I love the simplicity of the platform. I reviewed 3-4 other platforms, and this was the best. It was in the cloud, and the interface was perfect. I didn't want an interface that was very kiddish or one that was too busy. This was perfect. It's made for churches.

While there are features I may not use because they're not my ministry, I can't say this means I don't like them.