ChurchTrac vs Realm

ChurchTrac has 414 reviews and a rating of 4.73 / 5 vs Realm which has 218 reviews and a rating of 4.4 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.73 / 5 (414)

4.40 / 5 (218)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

April 20, 2021

February 13, 2021

Pros/Cons

  • Pros

  • I like everything about it! It does everything and makes my job so much easier!

  • I love that it is affordable. I love that we can keep track of our membership.

  • Cons

  • Reports capabilities are good, but not great. The canned reports ARE very useful, but ability to produce custom reports is limited.

  • A bit weak on accounting features and integration of income/outgo to balance sheet. Still developing some features.

  • Pros

  • Great way to connect with the entire congregation at once. Thankful it has an app as well as desktop access. Reports are great to work with as far as contributions.

  • It is very user friendly and the customer support was very quick & efficient with handling any issues.

  • Cons

  • The search engine is not as robust as some other products, but that is improving as the product develops.

  • Development of new capabilities is slower than desired. However, when new capabilities are fielded they are excellent

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos