--- title: "Clearstream Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Clearstream. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Clearstream is a good fit for you!" source_url: "https://www.softwareadvice.com/church/clearstream-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [Clearstream](https://www.softwareadvice.com/church/clearstream-profile/) / Clearstream Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/church/clearstream-profile/) Reviews [Alternatives](https://www.softwareadvice.com/church/clearstream-profile/alternatives/) # Clearstream User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 703 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.8/5 - Value for money: 4.6/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 583 reviews (83%) - 4 stars: 110 reviews (16%) - 3 stars: 10 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Given that we have a dedicated church phone number within Clearstream, we have been able to text individuals from our community with benevolence ministry information, which is preferable to using personal mobile phones. - They have top customer support, a clear and effective website, well-designed user interfaces, transparency in their pricing structures, and simplicity to their services. - What I use the app for most is texting my youth student's about pick ups and drop offs and I love how quick and seamless the texts are, it feels like I'm texting on my personal number. ### Most mentioned cons - There’s not much I would see as a con, but if I had to pick one then it would be lack of some features the app has compared to the browser such as being able to send a note in a text from the app - I guess the credit system, because it limits what I can say and sometimes it is hard to condense it, especially went - I have a lot of people who are suspicious of giving out their number for anything who wish they could just use their email to sign up. ## Clearstream customer reviews Showing reviews 1-25 of 703 (page 1). ### Clearstream is made for ministry! - Overall rating: 4/5 - Reviewer: Paul D. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent. My church's boys club uses Clearstream to schedule parent communication via both email and text messages. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to send blast text (SMS) messages, in particular the ability to scheduled them ahead of time! This is very, very valuable, as SMS has a much higher read rate than email. #### Cons Dealing with false optouts is a little clunky. Emails who optout can resubscribe, but only by opening a past email. There should be a way to send an email so somebody can resubscribe. #### Reasons for switching to Clearstream ClearStream can send mass texts as well as email. It allows me to schedule email and texts, too. #### Vendor response Thanks for your review, Paul! I'm glad to hear Clearstream has been a good fit for your church. I've passed along your feedback about opt-outs as well. Feel free to reach out if you need anything! Replied May 2026 --- ### Simple, Reliable, and Easy to Use - Overall rating: 5/5 - Reviewer: Yuan Z. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, we have had a very positive experience with Clearstream. We use it to communicate important updates, reminders, and announcements, and it has made reaching our community much easier. The platform is user-friendly, dependable, and saves us a lot of time compared with contacting people individually. It has become a very useful communication tool for our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clearstream is very easy to use and makes communication with our members much more efficient. I especially like how simple it is to send text messages to groups, organize contacts, and keep everyone informed. The interface is straightforward, and the service has been reliable for our organization. #### Cons There is not much that I dislike about Clearstream. Occasionally, some features take a little time to learn, but overall the platform is easy to use, reliable, and works very well for our organization. #### Reasons for choosing Clearstream Clearstream integrated with Church Center App. --- ### Clearstream Works Great for Our Needs - Overall rating: 5/5 - Reviewer: Molly C. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the integration of Clearstream with Planning Center. It's easy for our staff to pull lists and target our communications to specific groups. #### Cons Trying to stay within our credit limit. We would love the ability to send more photos, graphics, etc and not use up so many credits. #### Reasons for switching to Clearstream More robust capabilities, could utilize across more ministries, integration with Planning Center, cost, etc. #### Vendor response Hi Molly! Thank you for your review! We're glad to hear you've been enjoying the Planning Center integration. When it comes to credits, notes can be a great way to easily share PDFs, longer messages with images, formatted announcements, and more! More info here: https://clearstream.io/features/note Replied April 2026 --- ### Clearstream Lives up to the Hype! - Overall rating: 5/5 - Reviewer: Karin H. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for free trial - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Clearstream has been amazing. From the customer service, to the ease of use of the platform, to all the features available (and more being added all the time), I am a big fan. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clearstream is one of the best platforms that I have seen out there. I love the intentionality of the staff team and the ease of communicating with them using the chat feature when I have questions. Their website and platform are very clear and so easy to use. I love how user-friendly it is. I also really like that they provide access to tap tags, emails, and texts from their platform. This is definitely worth it and a great value, and the staff were super helpful, worked with me, and answered all of my questions in a very timely manner. My church used Mailchimp, and I discovered that Clearstream did the same things as Mailchimp but was way easier to use and had more options such as with sub-accounts. Clearstream can easily be scaled for a mega-church, larger church, or even small-medium sized churches. From the moment I started exploring their features, I was sold on Clearstream, and my church liked it so much that we switched over from Mailchimp to Clearstream! #### Cons The thing that I liked least about Clearstream was the sizes of minimum batches when ordering tap tags. I had to order 50 minimum tap tags, and my church wanted to try out a small sample batch that we could customize and use before ordering enough for our sanctuary, and 50 was too many for that. Additionally, we only needed a few metal-safe ones, but we still had to order 25 I think. I did like that they were only $1 each for the tap tags though; that was a great price for what we got. #### Reasons for switching to Clearstream I was very impressed with Clearstream and we got more for our money with the addition of tap tags --- ### Easy to use - Overall rating: 5/5 - Reviewer: Russ B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered I would strongly recommend Clearstream. It's been a great experience and a great value for the money. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The setup is quick, and it's easy to get started... just simple to use. I had several questions, and customer support is exceptional. #### Cons I wish there were a way to send text and email at the same time. However, it's very easy to do both. #### Reasons for choosing Clearstream I chose Clearstream for the value and ease of use. --- ### Clearstream Review - Overall rating: 4/5 - Reviewer: Brenda V. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Great experience thus far. We have only been using for a few months. I would certainly recommend the program to other users who have Planning Center. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Ease of use. The integration with Planning Center is very helpful in sending text messages to specific groups of people. #### Cons Having to watch how many credits a message is and not being able to use emojis without adding extra credits. #### Reasons for choosing Clearstream The features better aligned with what we were trying to accomplish and better value. --- ### A helpful texting tool for church and campus ministry that supports consistent communication and intentional guest follow-up - Overall rating: 5/5 - Reviewer: Ryan R. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered We use Clearstream for church and campus ministry communication, including event reminders, invitations, and guest follow-up. It helps us stay intentional about connecting people with community while supporting a more consistent communication routine. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clearstream helps us stay connected with our church members, new guests, and college students. I appreciate being able to schedule texts, organize follow-up messages, and connect our communication with Planning Center. #### Cons I would appreciate a simpler setup for follow-up sequences involving Planning Center. Making it easier to see where each contact stands and what message comes next would help our team manage communication more efficiently. Personally, I have run into obstacles when setting up branches but needing to make a separate workflow to continue from there. I would appreciate it if it just branched and I could continue the sequence after all the branches in the same workflow. --- ### Very pleased! - Overall rating: 5/5 - Reviewer: Ronald T. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Having switched from other texting apps to Clearstream, we have found this to be an incredible "upgrade". #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clearstream has really simplified our mass texting. We use it frequently for our church to communicate upcoming events and important announcements that we don't want replies going to the group. We love that it is very user-friendly and dependable. #### Cons We really have not found any problems with Clearstream at all. I do wish that the leftover credits would roll over each month. In my thinking, I pay for a certain number of credits, so they should roll over. --- ### Clearstream is a Winner - Overall rating: 4/5 - Reviewer: David B. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered It has been extremely positive. I really appreciated the webinar I attended. They stayed and made sure every single question was answered. We've ordered tap tags and that process was easy and fun. They've stayed in contact with me as they've been in production and I expect them to arrive in the next few weeks. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They really do great at communication before and after you become a customer! You can easily reach out to them and schedule a call or ask them quick questions to help you understand how things work. This service has helped connect our church through better communication with one another. You get value for the money you spend. It isn't much and the ROI is definitely there. #### Cons I wish their lists worked a little smoother. There's a bit of a learning curve to it. But after some trial and error and a little bit of time, you can usually figure out what you're trying to accomplish. --- ### Satisfied Customer - Overall rating: 5/5 - Reviewer: John A. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Just now starting to utilize the service and understanding all it entails…couldn’t be happier with the results #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How convenient it makes reaching our membership in a timely manner…we’re able to create real time communication #### Cons Not enough credits…once we sent out our first message we discovered that the amount of credits we had wasn’t sufficient --- ### So glad that we made the switch! - Overall rating: 5/5 - Reviewer: Natalie J. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Seemless transition from our previous platform. Great product for the value. Innovative tools and integrations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We love that Clearstream is created for what churches need! The tools and integrationsare wonderful! Having long messages, short codes, microsites, taps and email functionality all in one place is very convenient. The customer support articles, videos and chat have made our transition very easy! #### Cons We would like to update all subscriber information, instead of creating a new subscriber. Tracking the microsite clicks without having to create shortcodes for each link would be ideal. Also, being able to add icons for each microsite, without having to add emojis would be helpful. We would like to be able to assign inbix messages to users. Also, having all fonts and font colors available for emails would allow for consistent branding and visual interest. A bit more formatting opions for emails would also be useful. #### Reasons for choosing Clearstream Features, pricing, and focus on church ministry #### Reasons for switching to Clearstream This tool was not created for churches. We lost the short code functionality. The price also went up and the number of credits did not increase. --- ### Nothing But Fantastic - Overall rating: 5/5 - Reviewer: Chip M. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Nothing short of fantastic! They are a blessing to our Church, and I look forward to a long relationship with this company. Clearstream works great alongside Planning Center or as a standalone product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everyone at Clearsteam has been great to work with. [sensitive content hidden] have been so helpful. I can't say enough about the responsiveness from the team at Clearstream. I wish all my vendors were that way. #### Cons No Cons at this point, and I dont see that there could be. Every promise they have made has been kept. #### Reasons for choosing Clearstream Connectivity to Planning Center and the fact that you are church-plant-friendly #### Reasons for switching to Clearstream They were too clunky. For some reason, it just stopped working. You can't get the help you need in a timely way. #### Vendor response Hi Chip! Thank you for your kind review! We're so glad to hear you've enjoyed using Clearstream and working with our support team. Just reach out if you need anything! :) Replied May 2026 --- ### Our Church’s Win is Clearstream - Overall rating: 5/5 - Reviewer: Abril B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered Overall we came to Clearstream from a competing platform & we are so grateful we made the switch. We’ve been able to reach more people on our church and create customizable follow up experiences. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Things we like most about Clearstream is the customer service, user friendly platform, & seeing where each subscriber belongs to in a workflow, list, or tag. #### Cons Something we’ve experienced with a competitor that we wish we could have in Clearstream is the automatic removal of subscriber in workflow once they have been removed from its list. #### Reasons for switching to Clearstream Initially because one of our sister churches were using Clearstream. Overall, similar cost but better value. #### Vendor response Hey Abril, thank you for your review! We're happy to hear you've enjoyed working with our support team and have been able to reach more of your people! Thanks for your feedback on workflows as well — I'll pass that along to our dev team as a feature request. Replied January 2026 --- ### Great Program! - Overall rating: 4/5 - Reviewer: Jacob H. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I highly recommend Clearstream for anyone who is looking for a great and easy to use program for connecting with your church. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service has been very helpful and prompt! They are quick to respond and to help reach a solution. This resource has been helpful for mass communication as well as consistent weekly emailing too. #### Cons The email function isn't available in the app. Also, people have to sign up with a number instead of choosing either number or email. I have a lot of people who are suspicious of giving out their number for anything who wish they could just use their email to sign up. #### Reasons for choosing Clearstream It is more user friendly and the tap tags are very useful. #### Reasons for switching to Clearstream We wanted a system that used texting and email --- ### Just what we needed. - Overall rating: 5/5 - Reviewer: Warren B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It’s been a great transition to Clearstream from our previous app, TxtSignal, which we had used for several years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The cost - It’s a great value for our church. Also, The training video helped us easily use it right away. #### Cons At this time, all my expectations have been met. As we use the app more extensively, we may encounter a problem. #### Reasons for choosing Clearstream We use servant, keeper for membership. The upgrade cost for texting was more expensive than Clearstream, for fewer texts. #### Reasons for switching to Clearstream Poor service and support. We had problems and simply could not reach someone for support. #### Vendor response Hi Warren, thanks so much for your kind review! We're happy to hear you've been enjoying using Clearstream so far. If you have any questions, feel free to reach out to our support team! We'd love to help. Replied January 2026 --- ### Clearstream has helped our church tremendously! - Overall rating: 5/5 - Reviewer: Jennifer F. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered We are a new church plant, and didn't know how to start with text messaging our small but growing congregation. Clearstream has made it easy for us to "get with the times" :) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So far, I find it very easy to use. I appreciate the format. It has really helped out church with communication, and since I am not of the youngest generation, a very easy user-friendly interface helps me a lot. #### Cons I was confused about the credits remaining and credits per text. It caused us an issue about two weeks ago. Clearstream staff was awesome and helped us. But I would say, this should be clearer for all customers :) #### Reasons for switching to Clearstream It was extremely clunky, unreliable, and pretty much didn't work. --- ### A System Good for Sending Out Notifications - Overall rating: 5/5 - Reviewer: James G. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered 3 1/2 out of 4 stars. We use Clearstream to send out information to our church, groups, and group leaders. It has been very successful in that regard. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Clearstream is easy to use and easy to track all communications. It syncs with our Management System, and every time we’ve had an issue, Clearstream CS has been quick to help. #### Cons Some of our members have multiple phone numbers. So we have to designate which number to use ourselves, instead of Clearstream just using the first number given. #### Reasons for choosing Clearstream Had a video conference with Caitlin from Clearstream. She convinced me to choose Clearstream. She’s lovely. #### Vendor response Hi James. Thanks for leaving us a review, and I'm glad to hear Clearstream has been easy to use! If you need anything, reach out! Replied December 2025 --- ### Good & Simple - Overall rating: 5/5 - Reviewer: Lee J. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall I use it for this current ministry and would use it where God put me next. Unless a cheaper option was available. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros The functionality of Clearstream is great. I like the iOS app and the ability to sync with planning center. I just use the simple features but it's good to know that you can get in-depth reports for more growth. Also the ability to add users and delegate to volunteers is nice. #### Cons I dislike how there is no standalone iPadOS app. I use my iPad a lot for work and have recently moved away from a smart phone. It's usable just not at nice. --- ### Crossroads loves Clearstream! - Overall rating: 5/5 - Reviewer: Lyanna Y. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Our experience so far has been great. It seems you are adding new features like voicemail which will be great for us. Your service team has been exceptional with answering questions and follow up to make sure everything is going well. Great onboarding training as well. I highly recommend to any church! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's ease of use & great customer service. It is designed for the church and makes communications easy and effective to our church family. It's also very cost effective. #### Cons It would be nice if you could embed a link into a word so that links don't take so many allowable characters. Also if notification for incoming messages could be sent to a designated person via text or email so that we know right away if a message comes in if we aren't in Clearstream. #### Vendor response Hey Lyanna, thank you for your kind review! I've passed on your feedback about embedding a link into a word. Each user can also enable incoming text notifications in their Clearstream settings: just log in to your account and go to Settings > Notifications. If you have any questions, just reach out to our support team. They'd love to help! :) Replied May 2026 --- ### Betty's Review (Church Of God} - Overall rating: 5/5 - Reviewer: Betty A. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered First of all, I enjoyed setting up Clear Stream for my church. I was excited each time I was able to accomplish a task. It was easy because of an excellent support team. When [sensitive content hidden] wasn't available [sensitive content hidden] gave me good support. I think I did a good job being almost 80. Thanks for everything! #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I liked customer support, they were able to help me with all of the problems I had especially [sensitive content hidden]. #### Cons I guess the credit system, because it limits what I can say and sometimes it is hard to condense it, especially went I have what I want to say. #### Vendor response Hi Betty, thanks so much for your review! I'm so glad to hear you've had a good experience with our customer support team. If you have any questions as you get things set up, just reach out to them. They'd love to help! :) Replied July 2026 --- ### A good communication tool. - Overall rating: 5/5 - Reviewer: Keith K. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Positive experience. A very useful communication and marketing tool. The service is easy to use and the webpage is intuitive that provide helpful information. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A fast, effective, and convenient way to communicate with our Church membership and prospective members. #### Cons Nothing really, we are satisfied with your service. Our church has benefited from the service. Our attendance has improved. #### Vendor response Thanks for your review, Keith! We're so glad to hear Clearstream has helped you keep in touch with your church. If you have any questions, feel free to reach out to us via the chat in your account! Replied April 2026 --- ### Life Community Church - Overall rating: 5/5 - Reviewer: Mark G. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered It's been very good. [sensitive content hidden] was a great help in getting us set up and answering all of our questions! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clearstream has been extremely easy to use so far! The customer service has been very helpful with getting texting rolled to our congregation. The dashboard is very intuitive as well. #### Cons I wish you could click on someones name and go into a profile of some kind. Like see their text history or click their name and send them a text. I know you can do this with the 3 dots to the right. #### Vendor response Hey Mark, thanks so much for your review! I'm glad to hear you've enjoyed working with our team. Thanks for sharing your feedback as well - you're correct that you can use the 3-dot icon to view, edit, or message a subscriber, but I can see how we could build more on those features. I'll pass your thoughts along to our team! Replied July 2026 --- ### Church Communication is Key! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We are learning, but so far ClearStream is making our communication management much easier! The import tool makes contact management simple, and the scheduling saves us time typing the same message over and over! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Scheduling makes Church Admin so much easier! I can create a message to go out to everyone or only a selected few on a regular basis without having to type the same message out each time. #### Cons We are still learning how best to use the product, so there may be things I don't like simply because I haven't figured them out yet. #### Vendor response Hey there! Thanks for your review! We're glad to hear you're enjoying Clearstream so far. If you have any questions as you're getting things set up, feel free to reach out to our support team via the chat in your account. We'd love to help! Replied April 2026 --- ### Thankful for Clearstream - Overall rating: 5/5 - Reviewer: Denise B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered We are so thankful for a way to communicate with our volunteers and Church Family outside of Facebook. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to use! Key words are so helpful to add people to a subscriber list. The subscriber lists make weekly text communication with volunteers a breeze. I also love the NOTE feature on texts so I can give all the details for serving. #### Cons The only concern we've had is our messages going to people's spam. We know that this was an issue on our end and that in initial communication we should have alerted folks to the number in which it would be coming from. This has been resolved. #### Reasons for choosing Clearstream Clearstream is significantly less expensive. #### Vendor response Hey Denise, thanks so much for your review! I'm glad our team was able to resolve the issue you initially experienced. If you ever need help again, our team is always happy to help, so reach out anytime. :) Replied March 2026 --- ### A must have for church communication. - Overall rating: 5/5 - Reviewer: Adam O. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I am very happy with Clearstream. They were recommended to me by another church plant and I can clearly see why! We will continue using this service for all our communication needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Their customer support is so very helpful! And being able to email and text from the same place is amazingly helpful! My people now get a weekly email and a text with a link to our email, they have said how helpful this has been! #### Cons It was difficult at first because I didn't realize it doesn't automatically sync up with Planning Center, but since I received help from the customer support, It links well with Planning Center and even allows people to text back. #### Vendor response Hey Adam, thanks for your review! Happy to hear you're enjoying using Clearstream and working with our support team. Please reach out if you need anything! Replied April 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/church/clearstream-profile/reviews/?page=2) --- Clearstream Reviews, Pros and Cons - 2026 Software Advice