All Connection Card Reviews
1-12 of 12 Reviews
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Lori
Religious Institutions, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Connection Card Pro
Excellent overall. The set up was easy the solution is very user friendly.
PROSWe have been most impressed by the staff. They are very responsive, helpful and eager to hear about our needs and suggestions. They have implemented several changes and improvements from our feedback.
CONSI don't have many complaints, they have been able to fix, improve or add all features that we have had trouble with. If I had to pick something that is still sometimes a problem, the app sometimes crashes and you have to reopen it. The one thing that would make it a 100% complete system would be the music planning capabilities that Planning Center has with links to CCLI.
Reasons for switching to Connection Card
Blackbaud CDMS was sold and wasn't a good fit for us. We looked deeply into roughly 10 different systems and found Connection Card Pro to be the best one especially for the cost.
Vendor Response
Thank you Lori for your feedback! We appreciate you taking the time to write this and appreciate your input! We absolutely would love to have a complete CCLI integration as well. Unfortunately, for over 8 years now, CCLI has shut their doors to any new integrations. We are continually hounding them for access to their API which other platforms were already using - as soon as they open this back up again, that'll be top priority on our list! :)
Replied May 2024
Michael
Civic & Social Organization, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Amazing suite for church management.
Great response time to any issues. Regularly adding features that I will use.
PROSLove the breadth of features that has allowed us to reduce costs and improve communication. Use it for membership management, payroll, accounting, web management, online donations, department management, expense reimbursement, and reporting.
CONSNeed to keep an eye out for duplicate person accounts, but easy to merge the data.
Reason for choosing Connection Card
Amount of features at a great price and quick responses.
Reasons for switching to Connection Card
Was unable to tag split transactions for reporting.
Long
Religious Institutions, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed April 2024
Lower Cost but Harder to Use
We seldom use it because it's challenging to operate. While this platform offers extensive customization similar to an IBM PC, it's not as user-friendly as an Apple product.
PROSLower price and ways to customize if there are training material available.
CONSMore difficult to use and lack of customer support to use it effectively.
Reason for choosing Connection Card
Lower Price for a small church is attractive.
Vendor Response
Thank you for your review Long. I'm sorry to hear about these issues. I know that our team worked quite extensively with you over a year ago to resolve some issues. All of your support requests and emails were answered in less than 2 hours. Some issues that you pointed out to us we fixed immediately. And we have not heard from you since. We have offered to provide free training sessions over Zoom on a number of occasions, and we have tons of easily accessible training videos and help documents, on our website and on YouTube. We certainly appreciate your feedback. We take all customer feedback seriously and we work hard to make sure that our platform is as easy to use as possible.
Replied May 2024
Anton
Religious Institutions, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Fantastic Contact Management and Form/Application Design
Amazing. I highly recommend using it and working with them to find solutions to your needs.
PROSCustomer Service and Customization of platform to suit our needs and goals. Resolution to issues are timely and effective.
CONSWe're one of the first clients making requests for certain functions and so obviously we need to lead out to communicate the needs. It does not offer email communication and analytic services/features compared to other business where that is the primary offering
Reason for choosing Connection Card
1. Better Price Point 2. Ability to make customized requests. 3. Supporting a Canadian business 4. Supporting a business that gives attention to religious institutions and churches.
Reasons for switching to Connection Card
We had more ability to make customization requests and to lay the foundation for how we wanted our application system and experience to go.
Janelle
Performing Arts, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Amazing ticket platform
Connection Card was a great platform to use for selling tickets to our shows. The way you can customize everything to make it work for you is amazing and the seating chat is VERY easy to setup and use!
PROSI love how easy it is to use both as an administrator as well as for the people purchasing tickets for our shows.
CONSI can’t really think of anything I didn’t like. Maybe just a few glitches here and there but they were always resolved VERY quickly!
Reasons for switching to Connection Card
Easier to use and payments came in as they were processed.
Jeremy
Religious Institutions, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2024
My Number One Recommendation for Church Management Software
I've used about a dozen different church management software over the past decade. Not only is Connection Card one of the more affordable options, it's also the best user experience. That is compounded by the fact that the team behind it are quick to make adjustments to meet the needs of our ministry. Seriously--what other software lets you put items on the development pipeline and actually sees it through that quickly?
CONSHonestly, anything that we struggled with was quickly adjusted and dealt with by the developers. Literally anything.
Vendor Response
Thank you for your kind words Jeremy! We certainly appreciate your feedback and we love working with you and your team!
Replied May 2024
Curt
Religious Institutions, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great choice
Great team support to help transition over .. some of the implementation lacked easy steps but was likely user error (mine) .. some great training videos available and’s stellar support helped us through
PROSIntegration of all items into one platform at a reasonable cost!
CONSStill trying to find a good outside facing calendar .. hopefully it’s in development
Reasons for switching to Connection Card
Cost, integration, and ease of usability
Vendor Response
Thank you for the great feedback! And great news! We actually just released our public/external facing calendar a couple of weeks after you submitted this review!
Replied May 2024
Jonathan
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2017
Great tool for our church!
Our church has used Connection Card for a few years and it is a great tool. We're a small church with a small budget, but this service has so many useful features and is one of the few that we found which actually fits in our budget. Really love the options to choose how the check-in and attendance tracking works.
PROSThe attendance tracking, the plastic card check-in option, report generation. Always improving. Easy to use.
CONSOccasionally there are a few bugs, but they're fixed pretty quickly once we contact customer support about them.
Vendor Response
Thanks for your review! We appreciate your business!
Replied January 2019
Shaun
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
So Far This Is Pretty Incredible!
While I'm still relatively new to this particular software, I've been a Pastor of a large church and another church plant before and I have to say that this is by far the best for the price and the ease of use and setup. So far I have really enjoyed this and can't wait to implement it to the entire church!
PROSIt's the ease of use that gets me as what I like most. It is extremely easy to navigate and add people either individually or as a group from a CSV file. So far I have loved how easy this is to use.
CONSThere have been only a couple of small changes that need to be made in profiles and editing, but I've already heard back immediately from customer support and they were great!
Vendor Response
Thanks for your review!
Replied October 2020
Melinda
Civic & Social Organization, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Connection Card Review
Easy to use, great organizational tool, lots of features, great customer service and help with any questions
CONSNo cons, I really like this program and it's great
Reason for choosing Connection Card
Looked like the best deal and best program for what we need
Vendor Response
Thanks for your review!
Replied October 2020
Rachel
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Great customer service
The ability to be in touch with customer service and have them help with any questions quickly has been amazing.
CONSWe have some unique needs that don't fit well with almost every person management software out there...so having to work within the limitations is something we have to do no matter the program. The customer service that helps us adapt the software to our needs has mitigated this greatly.
Vendor Response
Thanks for the review!
Replied September 2020
Talayna
Religious Institutions, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Connection Card Review
easy.
PROSEasy to use. Lots of great features. Keeps everything in one place.
CONSNo real cons... I am the problem when it comes to tech, not the software itself.