Continue to Give vs IconCMO

RATING:

4.5

(195)

Continue to Give has 195 reviews and a rating of 4.54 / 5 stars vs IconCMO which has 361 reviews and a rating of 4.45 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (195)
4.5 (361)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 18, 2024
September 14, 2022
Pros/Cons
  • Pros

  • It is easy to use and anytime I have a question there team is ready with the right answer. They bend over backwards to make sure you understand the solution.
  • I like the fact that we are not responsible for handling donors' credit card information and that Continue To Give provides the tax deductible receipt for each gift.
  • Cons

  • Confusing set up for organizations and missionaries. Reconciling donations to batch bank deposits.
  • I also feel the video and other tutorials for learning various elements of how to use it are limited.
Read all user reviews
  • Pros

  • It's very intuitive with a good layout, good screen prompts and useful online help. The reports I use (contribution statements, various other reports on contributions) are clear and flexible.
  • IconCMO is very thorough in its application but the best thing is their customer service. I have been a customer for about 6 years and over the years have reached out numerous times for help.
  • Cons

  • The only thing I dislike about this software is not being able to rewrite or reorganize some of the reports.
  • I've had trouble finding the search function to look up a journal entry, and I have trouble searching anonymous cash gifts.
Read all user reviews
Pricing Range
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$
$
$
$
$
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2023

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos