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easyTithe vs Kindrid
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.1 / 5
4.8 / 5
Value for Money
4 / 5
4.6 / 5
Customer Support
3.9 / 5
4.8 / 5
Functionality
3.9 / 5
4.6 / 5
Last Review Written
May 6, 2024
June 10, 2021
Pros/Cons
Pros
- It's a great option for online giving. It's nice to have an easy way to print reports for giving, it's nice that the giver can pull up their donations as well.
- The ease and use of the software is great. Many options, great resources, great bundle for the price.
- Having other options for giving besides in-person is so important. The ease of use and the ability to make donations online and by mobile are the things I like most about this software.
Cons
- It will take them days to correct their mistakes and you'll spend hours on the phone to get a customer service representative. If you loose ONE donor...it's not worth it.
- The only part of the software we had trouble with is the MinistryOne App.
- Sometimes it will take several days before we actually get our money. On speaking with one of their representatives, I think the problem might lie more with our bank than with easyTithe.
Pros
- We love the flexibility and the management options we have in the giving platform. It integrates seamlessly and effectively.
- It enables several categories that allow me to designate my donation to tithe, offering, missions, and other church operations. I appreciate that I can choose to pick a one-time or recurring gift.
- I love that it is easy to use and that it is easy for our church members to use. I also really like that Trent and others are easily accessible through the chat button at any moment.
Cons
- I don't know that I have a problem with the software, the only problem I had was in the delays processing the ACH transactions. This takes forever, such a bummer.
- We lost revenue based on them not being able to fix the issue and I feel we lost some trust with our congregation.
- We've tried to customize some areas of the system, but have been unsuccessful.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
