Elexio Community vs TouchPoint

RATING:

4.2

(121)

Elexio Community has 121 reviews and a rating of 4.18 / 5 stars vs TouchPoint which has 242 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (121)
4.3 (242)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 31, 2022
June 15, 2023
Pros/Cons
  • Pros

  • The customer support is awesome. The system is fairly easy to use and we utilize it daily.
  • This software is great in keeping all info in one place and has the capability of searches for particular data. Love that it can be used by others so they can be self sufficient.
  • Cons

  • Also if a user starts to type and has to switch to another application, the work that was started is lost.
  • Giving integration has severe deficits and fails (too) often. Church management component, while appearing at surface level to be quite robust, has many idiosyncrasies and is rather limited.
Read all user reviews
  • Pros

  • Ability to send and track mass emails. Great for organizing church members.
  • So glad someone recommended TouchPoint to us. It is the best option we found and the pricing is VERY reasonable.
  • Cons

  • The only negative is that some of the features can sometimes be difficult for some people to understand how to use them.
  • The formatting of e-mails, especially with images, is limited.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos