All Excellerate Reviews

1-17 of 17 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Henk

Religious Institutions, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great Product complimented with Great Support

Being fairly new to the product, I have had an excellent experience modifying and adding the functionality my application requires.

PROS

The flexibility in most all areas is very obvious as each entity using the Excellerate product has needs for customization to make it fit more closely to their needs and this product has that ability. Excellerate provides it - in spades. Any request for assistance in operating and customizing the product has been met with immediate and accurate responses. The single best feature is the ability to import membership data from other applications in record time but depends on properly exporting the source data in the format utilized by Excellerate.

CONS

There was not single except that a knowledge of the SQL language is very helpful.

Reason for choosing Excellerate

The myriad of modules that are, and might be, used over time as well as the more than adequate pricing along with the numerous possibilities for modifications, made the selection simple.

Reasons for switching to Excellerate

Visual FoxPro was end-of-lifed in 2012!

Jason

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2018

I have used this in my current role.

PROS

This software is a really great data base. You can collect and organize data in an amazing way and communicate efficiently.

CONS

There is so much that this software can do which will slow it down at times. I totally understand and it's worth the wait.

Marty

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Customer Support is Top Notch!

The Customer Support people are so knowledgeable and quick to return/answer calls. This means so much to our staff as we strive to be good stewards of our time. We have been pleased with this software for the 12 years we have been using it.

PROS

The ability to customize reports to our fit our needs.

CONS

I honestly cannot think of anything I don't like about this software.

Karen

Religious Institutions, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

An Excellent Transition

Excellerate has always been very critical to us in stewarding over our donors' contributions.

PROS

We have been with Excellerate for many years and recently integrated to ATOM in 2022. Although I'm usually hesitant when making big changes, the transition was very smooth and it wasn't very difficult to learn the new way of entering and tracking donations. I just completed the year end donor statements for 2022 and it was so quick! Tech support has always been very quick & reliable.

CONS

The only negative (which is a very small one) is that it takes a little longer and more use of the mouse to enter donation batches.

Betty Ann

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2013

I would highly recommend Excellerate to any Church!

I would highly recommend Excellerate to any church no matter how large or how small. It's adaptability to meet the specific needs of your congregation is priceless.

PROS

We have been using Excellerate for many years and it always accomplishes the task at hand. As we have grown to multiple campuses and made changes to better care for our congregation it has done so with us! Its adaptability to meet the specific needs of our church is simply amazing and appreciated. It helps us from A-Z, from scheduling our volunteers, organizing our small groups and classes, to handling our contributions and much more.

CONS

The only downside I can think of would be the fact that it is not accessible from home, however for the safety and privacy of our congregations records perhaps it is not a downside after all.

Julie

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Altho I use this only for posting weekly contributions, I absolutely love this product.

I spend much less time accounting for the weekly offering. AND I know it is accurate. Our church has an offering counting team so that when I (as the financial secretary) get the offering to post, I already have a balance to use for "check" purposes. Great product!!

PROS

I am currently using only the Contributions tab and the features included in it. We are a small church that needed a better way to account for weekly offerings that was accurate & basically self-checking. Instead of the 20+ minutes spent in the past posting our weekly offering, I now spend all of 5 minutes posting. And I know everything has been posted accurately and to the correct accounts. Thanks for a great product and for your awesome customer service.

CONS

I haven't found anything yet that I dislike but I only use the contribution section. So far I haven't found anything that rates as "con."

Bob

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2015

A great system that is easy to set-up and use with outstanding customer support.

Since we have installed the Excellerate system we have reduced the amount of time it takes to count and record our tithes and offerings from 8 - 10 hours to as little as 40 minutes. We continue to find new ways to take advantage of the flexibility and utility of the system. We recently automated our on-line giving to load directly into the Excellerate system saving even more time. The support has been excellent. The Excellerate team will do everything they can to ensure that your needs are met. I reviewed many systems before selecting Excellerate and without a doubt I made the right choice.

Matt

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed June 2013

Excellerate is a great church database program

I would recommend Excellerate to anyone. Whether you have a church of 60 or 6000, you can use Excellerate.

PROS

Excellerate has helped us out immensely as a church. We are able to keep track of attendance for class, connect groups, and people serving weekly. Pete and the team are always finding new ways to update the program and are always there to help you out.

CONS

I wish it was a web based program that you could access from anywhere. I know that if it is available Pete will do it.

Leslye

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2013

Great

Definately recomend this program to anyone who is looking to have only ONE system for their entire organization.

PROS

With the unlimited version we are able to do anything that we as a congregation may come to need. Customer support is absolutely the best, Adam is always fiendly and understanding with any questions or request that we may have.

CONS

At this day I am still looking for the cons, I have not had many issues that have not been able to be resolved, quickly and easily.

Anonymous

51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Pastor

PROS

What I really like must about this software is the easy access to the desired information.

CONS

At this time I have no dislikes about this program, it's safe and secure.

Ed

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed August 2014

Great product and customer service!

Excellerate has worked just fine for us for several years now. I enter data from each Sunday's contributions, and generate the annual member contribution reports each January. (We currently have about 50 individuals/families making contributions.) And I've called for technical assistance half-a-dozen times or so, and have always received friendly, courteous and professional help. Excellerate has worked like the proverbial charm! Thank you for your user-friendly and effective product!

Ruth

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed May 2013

Amazing!

I recommend Excellerate as a great resource!

PROS

We have been using Excellerate for several years. We have enjoyed the ease of having our meetings, visits, finances and small groups tied in with our main database. The Excellerate staff is very helpful and quick to respond to any questions or new reports I need.

CONS

If only we could have the appointments and building usage tied in... ;-)

Bob

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed September 2013

Administrator, First Baptist Church of Umatilla Fl.

check in system is very user friendly, setup was time consuming and had to call support several times to get information, call back from support was not timely. overall the system has improved the flow of our children's ministry check in/out . we have over 500 kids per week, this has eliminated the long lines and parents are thankful to have the peace of mind the excellerate check in system provides.

Karen

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed November 2015

Excellent product with Excellent Customer Support!

We were using 2 different types of software programs until we found out about Excellerate. We are still learning what all this excellent software can do. Pros: Easy to use. If you have any questions or concerns, Pete & Adam are there to assist you. Cons: None at this time Overall: I totally recommend Excellerate as the Church Management software to use!

Gus

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed February 2013

Very satisfy

I highly recommend it

PROS

The software has met all of our needs, but in events where it did not, the support team has always jumped in and found a solution to our poblems, either by way of adapting the software to our need, creating reports, etc. They have been excellent.

CONS

***None***

Connie

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed October 2013

operating system

Love it! But need it on my mac....I have one windows pc just for excellerate :( not practical

Vendor Response

Thanks Connie. Actually, you can use it on your Mac, iPad, even iPhone with Excellerate Cloud. You get all the same features but now you can access it on any device, anywhere you have an internet connection!

Replied May 2014

Buster

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Excellerate Review

Very good thus far!

PROS

Ease of use and user friendly. Easy to make changes when needed.

CONS

I have not found anything thus far that I did not like!!!

Reason for choosing Excellerate

Seemed the best fit for our needs.

Reasons for switching to Excellerate

No longer offered a stand alone system. Monthly cost to use too expensive.

Showing 1 - 17 of 17 Reviews