--- title: "FellowshipOne Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of FellowshipOne. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if FellowshipOne is a good fit for you!" source_url: "https://www.softwareadvice.com/church/fellowshipone-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Church Accounting Software](https://www.softwareadvice.com/category/3574-church-accounting/) / [FellowshipOne](https://www.softwareadvice.com/church/fellowshipone-profile/) / FellowshipOne Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/church/fellowshipone-profile/) Reviews [Alternatives](https://www.softwareadvice.com/church/fellowshipone-profile/alternatives/) # FellowshipOne User Reviews ## Reviews summary - Overall rating: 3.4/5 - Total reviews: 140 ### Secondary ratings - Ease of use: 3.1/5 - Customer support: 3.4/5 - Value for money: 3.0/5 - Functionality: 3.3/5 ### Rating distribution - 5 stars: 25 reviews (18%) - 4 stars: 48 reviews (34%) - 3 stars: 39 reviews (28%) - 2 stars: 19 reviews (14%) - 1 star: 9 reviews (6%) ### Most mentioned pros - Recordkeeping was great. - The only positive I can say about this software is that I can look up addresses and phone numbers with relative ease. - I've worked with resource management software before and this works as a way to manage data in a simple, easy-to-understand manner. ### Most mentioned cons - Extremely too expensive for our budget. - It worked as a minimal tool, but never met expectations for what we needed as an org. - No one in the office gets this program. And trying to get help from the support staff at F1 is a joke. ## FellowshipOne customer reviews Showing reviews 1-25 of 140 (page 1). ### Avoid Fellowship One - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used other for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We absolutely hated working with the support team and the software itself. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I honestly cannot think of anything positive to say about Fellowship One, other than the fact that the kid's check in worked consistently. #### Cons It is expensive, they cut support options, and it took forever to get responses. It is way too complicated for most churches. --- ### Fellowship One keeps track of people and processes - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It helps me keep track of people and processes in my church attendees and volunteers. We use it to track finances as well. You can set up workflows that will help you automate certain functions and that's a huge help. #### Cons It's definitely not the easiest software to use. You have to really dig into it to learn it and be committed to it, because if you're not, the team will try to find workarounds so they don't have to use it. --- ### As a user this software was difficult to use - Overall rating: 2/5 - Reviewer: Joel H. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My church used this software to manage members, events and groups. As a group leader I was tasked with using it to track group attendance and report issues to church leadership. I personally didn't like it even in my limited use because the interface was not clear and it was tough to use. Adding members to the group was very confusing, the software just isn't designed very well in that regard. One constant I heard from pastors and staff at the church was how much they disliked this software. We recently just switched off to a new software that is much easier to use. Personally I am glad as I was not a fan of this platform. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 3/5 - Functionality: 1/5 #### Pros - Tracks group attendance really well. - Once you got into the place you needed to be getting data entered into the system was fairly easy. - Allowed leaders to make edits to meeting attendance fairly easily. #### Cons - User interface is not friendly, the system was honestly difficult to find your way around. - Even church staff could not fix simple issues like user information being in the system incorrectly; there was only one staff member that really knew how to fix a mix up where our account had incorrect information in it. The system would not let us correct the error ourselves as it was limited to an admin. - Did not take imports from other systems well so data had to constantly be manually entered by staff which created loads of extra work for them. - Adding members to your group was a pain as they had to be added to Fellowship One, sent a request and then you could add them. If I had a guy just visiting the group there was no way for me to put his attendance in without having to officially add him to the group which was not great for tracking purposes as a leader. --- ### Great product for managing church members - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This product is great for creating multiple groups with different schedules and purposes and integrates well for FellowshipOne users from the church to access their information and groups #### Cons The reports are so hard to run! They are not very intuitive which makes it difficult to find what I am looking for on the first try so I end up running things like ten times. --- ### Unsatisfied - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The online event registration and giving management were the most successful aspects of the software for our organization. There were other versions that came available besides what we were using, but due mainly to the extra cost and we remained in that version. Since our experience with support was not stellar we felt it would be better to switch companies that to change products within the Fellowship One offerings. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros Online giving worked well and there are lots of built-in reports. #### Cons We found that the support was inadequate for our needs, with slower than desired response times. We are no longer F1 customers mainly for that reason. We also wanted more flexibility to add on to the functionality and found that the competition was ahead of F1. --- ### Fellowship One Experience - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros This software met our basic needs as an organization, so it was sufficient when we were first starting out. The reporting functionality is relatively intuitive and the platform is pretty easy to use. #### Cons As we grew, the type of reporting we were looking for just wasn't available within this platform. We needed a more robust reporting functionality but did not have that option. We also had issues with security as there were erroneous charges to contributors at one point, which decreased the level of trust in the system from both us and our users. --- ### This may have a place still for smaller churches, but it's not for us anymore - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros We used it for 15+ years. It did it's job fairly well and we saw some development over that time-frame, but not much. #### Cons Stale. It looks like it was made in the 90s still. Not mobile friendly. Expensive. Support literally had tickets for us over a year old go unresolved. Multiple giving errors led us to finally leave for a 3rd party giving provider and an open-source CMS for user management. Couldn't be happier with that choice. --- ### The once king of CFMS is no longer the even a pawn in the game - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros What I used to like about Fellowship One was that it was the central hub for all data for the church organization. #### Cons What I have come to not like about Fellowship One is that after a number of mergers and acquisitions the software is no longer fully supported as it once was. It's cumbersome to use and even harder to modify to fit our needs. We have since gone elsewhere for FMS. --- ### Fellowship One has gone from being one of the best, to one of the worst - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros F1 beginning as a strong cloud solution and as packed with features. The good news is they haven't lost any of those features. #### Cons The bad news is they have stopped developing the core of their product for about 10 years. They are far behind competitors in the technology space and focus more on add-ons, not the day-to-day ministry tasks. --- ### Fellowship One is clunky - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It worked as a minimal tool, but never met expectations for what we needed as an org. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros I've worked with resource management software before and this works as a way to manage data in a simple, easy-to-understand manner. #### Cons This software is intended to track information and data, but lacks any user friendly option including the ability to mass-upload your data. --- ### They are making it better but still a long way to go - Overall rating: 3/5 - Reviewer: Jeremy G. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It did the job over the past 8 years but we switched to Planning Center because of the complexity of Fellowship One. The amount of time it takes to learn it is not worth it. We would rather spend more time ministering to people than trying to learn how to work the software. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros They have a F1 Mobile App which allows you to do data management on the go. The app allows you to have the church directory at your fingertips which is helpful. They also, allow you to customize much of the system so you can tailor it to your liking. #### Cons Fellowship One is extremely difficult to manage. It is a nightmare to set up due to all of the steps. To run a report is not simple. They ask you so many questions and there are so many boxes to check to run a report, many of the reports can come out as failed due to one missing element. We had several smart people attempt to master Fellowship One and they struggled to get a full handle on it. Church Software management software should serve you not the other way around. #### Reasons for choosing FellowshipOne We decided this year to switch from Fellowship One to Planning Center and we are glad we did. --- ### Fellowship One - Overall rating: 4/5 - Reviewer: Evan G. - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a good system and good customer service that is helping our church stay organized. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The software offers our church a great way to access our database of people. It's fairly intuitive and can be used on a number of platforms, from iPads, to computers, to phones. They have been getting progressively better over the years at improving the software and working out the "bugs" on their check-in tools. All-in-all it's a pretty good app for housing our database of contacts. #### Cons The biggest issue that I have had is with the check-in software. The software seems to have trouble communicating to wireless printers when we are attempting to print labels for our Kids Ministry. It's very hit and miss on whether or not it will work (this is using the check-in app for iOS). I've spoken with Fellowship One over the phone to try and diagnose my issue or find out if other churches were using the same setup as us (iPad and Zebra ZQ510) and if they were experiencing any issues, but I didn't get very far. --- ### Great product, even better staff! - Overall rating: 4/5 - Reviewer: Michael N. - Product usage: Used unspecified for unspecified - Reviewed: July 2011 - Review source details: This review was submitted organically. No incentive was offered The team at Fellowship Technologies is top rate. They strive to make sure that each church is focusing on ministry and not on the administration of the product. I love what Fellowship One offers our church. A single centralized place for our church's data, the security of their child check-in system, the ease of online giving, integrated event registration and ease of their new Groups 2.0 online group finder and registration piece is fantastic. Fellowship Technologies continues to improve the their product with new offerings while working at improving their infrastructure, keeping the product strong and ready for future growth. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros - Software as a service (SaaS) is the way to go for us. Our staff has 24/7 access to the data they need. - One central location for our data means no more data silos for us. Everyone has access to up to date information. - Very active user community shares tips and tricks with each other - Great, secure, easy child check-in program - Easy to use online giving - Event registration integrates with our website - Excellent small groups search and registration tool. - Great teaching video library and documentation - Best Practices documentation is very helpful - Ever improving API integration #### Cons The report library can be tough to navigate because there are so many reports to pick from. This can make it tough to find the report you need when you need it. BUT, on the plus side, once you find the report you are looking for you can save it to a personal library and find it again easily. If you can't find the report you are looking for, the customer service team is very knowledgeable, the help information is good, and the online user base is very helpful. #### Vendor response Thanks for the review, Michael! We hope others find it helpful. It's our pleasure to serve Heartland Community Church. Please feel free to reach out to our customer service team with questions any time! Replied June 2014 --- ### Great Solution for Smaller to Medium Church - Overall rating: 4/5 - Reviewer: Kim S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we have been pleased with member tracking, volunteer assignments, and groups created. Customer Service is most often quick to respond. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It is fairly customizable in regards to fields available. And, has a great report library. #### Cons Even though there are a vast number of Core reports that can be customizable, it is oftentimes difficult to get the exact information that is needed on a report. And difficult to troubleshoot when you create a report that seems to pull no data at all. #### Reasons for choosing FellowshipOne It was a system that fell at a good price point for where we were at the time. #### Reasons for switching to FellowshipOne Needed a more advanced system with additional features such as check in and web registration. --- ### Good Totally out of the box ChMS solution - Overall rating: 3/5 - Reviewer: Frank G. - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We used F1 for about 10 years. It's a great out of the box ChMS system that has a ton of different functionality. They will send a team out to help you implement the system, and they have built in support (the timeliness of resolution does leave something to be desired) and it really does do the majority of things a church would have a need to do. The downside for us was the lack of flexibility that some of the features had, and the lack of new features being released in a timely manner. The company has gone through a lot of change in the past few years, which has left a lot of customers feeling unsupported. While I would recommend a church taking a good look at F1, especially if they need something that can just be configured and run with, we decided to switch to a different system. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros Out of the box solution that includes most every feature a church would need, including support. #### Cons Support hasn't been great, multiple changes in company ownership has left things feeling unstable. --- ### I use Fellowship One at my church regularly for administration and people tracking. - Overall rating: 3/5 - Reviewer: Karl P. - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tracking and data that has been uploaded can be found and used when the right report is put in. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros F1 is robust. It has many features and the ability to collect a lot of data. The reports are extensive if you can find the right one. Seeing information on a family can be simple if kept up to date. #### Cons F1 has fallen behind the times in terms of interface and ease of use. many of their reports are hard to find. The interface looks like windows 98 and their email tool is much too simple for the normal church today. Check in and tracking are its bread and butter and with a new ipad app it makes it much easier. If you are using anything other than the ipad its difficult to navigate. They need a major update on ease of us. --- ### Great product and awesome staff! - Overall rating: 5/5 - Reviewer: Ann B. - Product usage: Used unspecified for unspecified - Reviewed: June 2010 - Review source details: This review was submitted organically. No incentive was offered I would recommend the product and the team. Great tool to help your church and your staff to build the kingdom of God. F1 is consistently improving and upgrading the system. Working with them has been a rich rewarding experience. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 #### Pros We are a large church with a weekend attendance of 6 to 8 thousand and currently have four campuses in two states. As we grew it became more and more difficult to keep good information on our congregation in order to serve them best. With Fellowship One we now share all information between all our pastors in a quick timely manner. We can tell at a glance who may have fallen down in their attendance, giving, etc or if there has been a recent hospitalization in their family therefore may need a call to see if everything is well with them. Great tool for scheduling and tracking volunteers and small groups. You may make some or all of this confidential and still be able to use volunteers to do data entry without access to the confidential areas. It has been a great experience working with all the staff at Fellowship Technologies. #### Cons My only negative is that there are so many reports, well over 1,000, that I have trouble sometimes finding just the report that will give me the information the I need. The ones I use all the time I save to My Reports but sometimes I need a little different criteria. They are always willing to help with a report but I just don't always have the time to wait. The pros definitely out weigh the cons in every way. --- ### I can't believe the other ratings! - Overall rating: 2/5 - Reviewer: Connie U. - Product usage: Used unspecified for unspecified - Reviewed: November 2012 - Review source details: This review was submitted organically. No incentive was offered Unfortunately, the perfect CMS system does not seem to exist. We are not pleased with this system and are using bits and pieces from other systems right now that work better, while looking into a replacement system. I would not recommend this system unless you have Tech savvy people working on your staff. The typical church secretary will be pulling her hair out trying to spit out any kind of report. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 1/5 #### Pros It is a powerful database that offers many options. #### Cons Because of the great functionality, it can be quite frustrating to learn. We felt the training very poor and overwhelming, never mastering the system. It's a fragmented system that is often being upgraded. Therefore, we are constantly relearning it. Also,the reports are often changed or replaced. Once we find a report we like, it's replaced with a new one. It is VERY difficult to figure out the fields you need and it takes a lot of time to come up with a new one. Customer service is almost NONEXISTENT. Imagine waiting on hold over 20 minutes. When someone answers, they usually have the excuse that they don't really work in that area, they are just helping out because they are unusually busy right now (almost every time we call). Then they cannot answer your question, but will put a ticket in for you and someone will get back to you. Rarely does someone get back to you. If they do, they give you a stock answer they got from a list, as the answer does not answer your question. --- ### Mr - Overall rating: 4/5 - Reviewer: Timothy C. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used weekly for more than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It provides a good foundational system for all church data to be captured and stored. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros You can do a lot with this system and it spans the entire church, from infants all the way through adults and small groups. Tracking people's activities among all the different activities helps you better understand what you are doing right and what needs work. #### Cons Reporting is lacking (why collect all of that data if you can't get good information out), as is the rules surrounding specific activities. You end up creating workarounds for a number of different areas just to get most of what you want out of the system. --- ### Powerful But Not Very User-Friendly - Overall rating: 3/5 - Reviewer: Gail E. - Industry: Religious Institutions - Product usage: Used unspecified for more than 2 years - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Customer support: 1.5/5 - Functionality: 4/5 #### Pros Fellowship One is a tremendously powerful tool that meets most of the needs we have for our church database. We are able to track an infinite number of details related to each person in the database. Recently, we began using F1 to allow our church members to search and find a small group, then sign up - all online. I am still learning all the ways we can use F1. #### Cons The most frustrating aspects of F1 are: 1) It doesn't have a mobile interface for online registrations - and online registration is a huge part of how we use F1. We have begun using a third party app that integrates with F1 so that our online registration process is mobile friendly. 2) F1 is not very user-friendly and they don't offer easy-to-find support. This is the most difficult aspect of the product. --- ### Fellowship One - Overall rating: 4/5 - Reviewer: Tyler R. - Industry: Religious Institutions - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have use fellowship one for several years with several different organizations, It is a dated software in my opinion. The GUI is old and inefficient, however, it does have a good array of features, and tons of features you may never need or know exist because of the complexity of the program. However, I still found the software very useful despite the outdated GUI #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like the wide array of features. #### Cons The GUI is outdated and somewhat difficult to use. --- ### Fellowship One was a great experience while it fit the needs of our organization. - Overall rating: 4/5 - Reviewer: Sarah G. - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It was easy to track people and get information on individuals in our ministry. It provided consistent data and made communication easy. #### Cons There were certain data trends that we wanted that were difficult to track using this program. It also didn't serve our needs of being able to integrate with our other platforms. --- ### Used for 2 years with our church - Overall rating: 4/5 - Reviewer: Danelle T. - Product usage: Used weekly for more than 2 years - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Great for tracking members and groups. easily access with cloud based data so we can use from home or church. #### Cons Would be nice to have a scan and enter feature. Also, the reports are cumbersome and more filters/options/breakdown would be beneficial. --- ### Fellowship One has been good to us but we are moving on - Overall rating: 2.5/5 - Reviewer: Todd C. - Verified reviewer: Yes - Industry: Religious Institutions - Product usage: Used unspecified for more than 2 years - Reviewed: March 2015 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 1.5/5 - Functionality: 2/5 #### Pros It's a complete church management software system that has grown with us over the years. As we grew, Fellowship One was able to handle our growth. #### Cons Their report writer is really lacking for our needs. There has even been times where two different Fellowship One reports were to have the same results, but the two reports gave me different results. That was very troubling. Also, recently their response time to support tickets has been very slow. --- ### One of the more comprehensive Church Management Systems but innovation has slowed since acquisition - Overall rating: 3/5 - Reviewer: Rob H. - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Handles our church membership, small groups, event registration and giving needs #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Improved their stability with Data Center upgrade. Mobile app development. Handles financial giving and event registrations. Manages small groups. Modular based. #### Cons Too many layers with multiple screens when adding new families. Label printing options too limited. Needs better customization of input screens, reporting and troubleshooting steps (printing). Would be great if you could send Factory Reset codes directly from the app based on the printer you're using. Would be great to make this client-less and webrtc. ## More reviews [Next reviews](https://www.softwareadvice.com/church/fellowshipone-profile/reviews/?page=2) --- FellowshipOne Reviews, Pros and Cons - 2026 Software Advice