Product was an excellent additional to our membership accountability for our church. Used product for several years. Updates provides great enhancement. Very easy to get started entering data and reports are outstanding.

Database was easy to use with many features that provides a wide variety of useful reports to our management personnel.

All features provided useful information and documentation.

Our previous system required separate tracking spread sheets for some of our tithing and giving. It also requiredseperate tracking for a balance sheet. This has been solved with the Flockbase system.

I am not accountant by education. I depended on the Flockbase Customer Service heavily to implement the system for our church. The patience and exceptional help was fantastic. I was able to get the system up and running over a 2 month period.

The software does not Close a year and start new accounting period for fiscal year. Since you pick the reporting periods I found you have to refer to the beginning balances that happened in the previous fiscal year when reviewing account balances.

I’m shocked to be treated that way on the support end. I’ve never had that experience with support people. Usually they are kind and patient in professional businesses I’ve used. I found it so insulting due to the fact I was very kind to the FB associate at all times and I just needed help navigating. I was very disappointed and wanted to like FB. But unfortunately have to go through all the trouble & time to continue researching other church management programs.

The graphics were big and clear. Liked how it all looked at first. Very modern and clean. Large text was nice. The colors looked fun and bright.

I was finally explained to by an associate, (after purchasing and misrepresenting the features.) the Program only worked as “individual” members & not Family when creating a directory. It shown as each individual person instead as a family name in the directory. Associate said that will be changed/added but he had no idea of that time frame. Also when importing a picture to the directory (used the correct format) it just loaded up an icon & not the picture. Also, importing was a terrible nightmare. There spreadsheet sent to me was completely confusing and over complicated. I never figured that out and skipped importing. Had to do it manually. Also, The associate that helped me on the phone started losing his patience with all my questions. He became short, rude, and irritated to me (female.) when I had my male associate call him, he was then polite. Very strange! The FB associate (remaining unnamed) repeatedly said to me rudely,”like I said” frustrated with all my questions. The Senior Pastor was very dissatisfied with the lack of features in the program and rude support so we asked for a refund and went with another program.

FlockBase is easy to use and coupled with great customer service, we are extremely happy with this program. We found out about FlockBase by doing an Internet search at a time when we had a computer crash and lost all of our contribution and member data. While trying to retrieve the data we found the customer service with the program we had at the time was less than adequate. We then decided to purchase FlockBase and have been using it for over 2 years. We use it to enter contributions; keep addresses and phone numbers on all of our congregation - members and non-members; enter weekly attendance and print attendance reports; print picture directories; keep contact lists for each of our Deaconesses and Elders; and print out yearly Contribution Statements. I cannot think of any cons - we have always found a way to use FlockBase to achieve every task. Ken in customer service is always very helpful and takes plenty of time to help us with any questions. We have been very pleased with FlockBase and in July, 2015 we started using FlockBase Accounting which interfaces perfectly with FlockBase.

I replaced our departing Financial Secretary in the fall of 2015 and took a crash course in navigating and using the FlockBase system. I found it to be very easy to understand and I was comfortable with it in no time. When I did have a problem and had occasion to call FlockBase for support (this happened 3 different times and was not due to a problem with the software), they were very pleasant and professional, addressing my problems immediately and working with me until the problems were solved to my satisfaction. They are the best.

Easy to use, great record keeping system and affordable.

No cons so far.