IconCMO vs Realm

IconCMO has 361 reviews and a rating of 4.45 / 5 stars vs Realm which has 256 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.45 / 5 (361)
4.41 / 5 (256)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
September 14, 2022
September 20, 2022
Pros/Cons
  • Pros

  • It's very intuitive with a good layout, good screen prompts and useful online help. The reports I use (contribution statements, various other reports on contributions) are clear and flexible.
  • IconCMO is very thorough in its application but the best thing is their customer service. I have been a customer for about 6 years and over the years have reached out numerous times for help.
  • Cons

  • The only thing I dislike about this software is not being able to rewrite or reorganize some of the reports.
  • I've had trouble finding the search function to look up a journal entry, and I have trouble searching anonymous cash gifts.
  • Pros

  • Two features stand out in their ease of use and helpfulness in tracking and identifying Parishioners. First, the search feature, and second, the reporting feature.
  • Realm is a great database resource to house all of the information for our members to easily access.
  • Cons

  • I have found that it frustrates our users as well.
  • I still struggle to find where things are located every now and again even with 2 years experience.
Pricing Range
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular IconCMO Comparisons