MinistryTracker Software


 

MinistryTracker is a cloud-based church management solution for small and midsize churches. Key features include people management, financial management, child check-in, staff scheduling, event management and reports creation. Users can also create groups to communicate with members, send attachments and track the status of sent messages.

MinistryTracker helps churches create and manage repeating as well as one-time events. Users can share event details, track attendance, print tags, enable online registration and generate event statistics. The solution also provides an online member portal that allows members to register for events and access church calendars and member directories. Members can make online donations by using their bank accounts or credit cards.

MinistryTracker lets users create custom reports on the basis of roles, attendance, gender or any other specific criteria. The reports can be downloaded in Excel or as images. It allows churches to send receipts for tax-free gifts via email.

Services are offered on a per month subscription basis.

 

MinistryTracker - Add gifts
 
  • MinistryTracker - Add gifts
    Add gifts
  • MinistryTracker - Check-ins
    Check-ins
  • MinistryTracker - Generate reports
    Generate reports
  • MinistryTracker - Search groups
    Search groups
  • MinistryTracker - Task management
    Task management
Supported Operating System(s):
Web browser (OS agnostic)

143 Reviews of MinistryTracker

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July 2018

July 2018

Software Ministry Tracker of great help for the management of Churches.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Undoubtedly that this user-friendly software with great utility and extensive functions has one of the most important features that is compatibility in all web browsers, you can make edits from the mobile device because it is short and precise.

Cons

The existing link between the membership section and the contribution section must be improved, in another order of ideas it is quite complicated to locate the necessary information for the membership reports. The reports are very vague and lack information for use in the office of church.

Review Source: Capterra
 

Donna from In His Steps

June 2018

June 2018

Fantastic customer service, very quick responses. And priced very affordable.

Ease-of-use

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Pros

Very economically priced. Fairly simple to use. Customer service is always quick and efficient. Very friendly and above board wanting to help.

Cons

When creating events, new step added that has to be entered every time. Sometimes makes it take a little longer, but this is not too much of an issue.

Review Source: Capterra

  Response: MinistryTracker, Faithlife Corporation

Date: July 2018

July 2018

 

Thanks for the review Donna. Please let us know what you mean when you describe events taking longer to setup. It could be just an education thing and if not something we can look at updating to improve the setup process. Please email us at support@ministrytracker.com with more information and we'll get right on it.

 

Robert from Agape Church Of Christ

May 2018

May 2018

Good Program for Church Plant

Ease-of-use

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Pros

I enjoyed this program as it helped us to stay connected in our early days of ministry. Creates an awareness of people and how to engage them.

Cons

Nothing negative. Great program and we could not afford to keep past the trial period. Well worth the time.

Review Source: Capterra

  Response: MinistryTracker, Faithlife Corporation

Date: May 2018

May 2018

 

Thanks for your kind words Robert. We look forward to working with you in the future as you grow and reach more people for the Kingdom.

 


April 2018

April 2018

Very good software with many different parts to it

Ease-of-use

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Pros

I like the ease t which I got around from one part of the software to another and how it all worked really nicely into each other so it was very easy to follow. Also it is a great starting price that I think is easily affordable for most members.

Cons

There was not a thing I did not like about this software at this time of testing and reviewing our options. It definitely is in the top 5 for us to make our final decision on after reviewinfg 10+ and trialing, reading reviews etc and buying some to get a full go of for a month.

Review Source: Capterra

  Response: MinistryTracker, Faithlife Corporation

Date: April 2018

April 2018

 

Thanks for your feedback. We are always improving based on user feedback so if you do come up with something that you see we can improve please let us know. You're working on the front line so your feedback is the most valuable.

 

Ronald from Agape Church of Christ

March 2018

March 2018

Very comprehensive and all inclusive software for ministry

Ease-of-use

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Pros

This is a good software program for churches seeking to effectively maintain a healthy ministry, while covering details such as child safety, member connection, giving, and follow up ministry. We have viewed many different types of software and this seems to work well.

Cons

this is more comprehensive than other software programs but can be difficult to work. Although training is available--it would be advisable to take it.

Review Source: Capterra

  Response: MinistryTracker, Faithlife Corporation

Date: March 2018

March 2018

 

Thanks for your feedback Ronald. Every ministry is different and we feel the best way to train your staff is to listen to your needs, learn how you do ministry, and then to train your team based on how you work. All our training is FREE and our team of experts are trained to not just answer your questions but to help you evaluate the best way to use the tools in light of how you do ministry. So yes, definitely reach out to our fantastic support team to get customized training unique to your ministry and needs. Thanks again for coming on board and we look forward to many years of ministry together.

Definitely reach out with any questions you have at support@ministrytracker.com or 360-450-3542.

 

Nathaniel from Youth organization
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Overall I love the product and saves me time!

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Pros

The customer service is awesome! Also this software does a ton of stuff. I definitely don't use it to its full potential.

Cons

It is a little complicate at times and isn't the most user friendly, especially if you do not have much computer experience.

Review Source: Capterra

  Response: MinistryTracker, Faithlife Corporation

Date: January 2018

January 2018

 

Thanks for your feedback Nathaniel. I hope you've had a chance to use Ministry Tracker since our new re-design. The new and improved User Interface is much faster than what we had previously. And we have a variety of advanced features to assist with getting certain tasks done more quickly too. Get in touch with our support and ask about "landing pages" and let us know your most common tasks. There may be some tricks to making your tasks even easier. You can reach us at support@ministrytracker.com or 360-450-3542.

Thanks again.

 

Donna from In His Steps

December 2017

December 2017

Have been with Ministry Tracker for years now. Love the customer service and quick responses.

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Pros

Great communication and easy to use. Very user friendly (especially since the latest update). The latest update made it very user friendly and easy to follow along.

Cons

Sometimes new updates happen and we are not made aware. Would recommend when there is a change, send out a quick email to update users, that way there are no surprises.

Review Source: Capterra

  Response: MinistryTracker, Faithlife Corporation

Date: December 2017

December 2017

 

Thanks for the feedback Donna. We love working with you and your team too and will make a better effort at letting you know about all the new features we keep releasing. On a positive note, it's awesome to have some many things happening and improving so quickly. We appreciate all your ideas and feedback for those too.

 

Jon from Houghton Wesleyan Church

July 2017

July 2017

Ministry Tracker is fantastic! I give it my highest recommendation.

Ease-of-use

Functionality

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Pros

It's easy to use, has tons and tons of functionality. It's designed from the ground up to make administration of my ministry life easier. In addition, the tech support is easily the best I have ever received from any product. I can't say enough good about Ministry Tracker. I've been in youth ministry for more than 20 years and I wouldn't do it without this software.

Cons

There is nothing about this product that I don't like! It makes my job in ministry easier in every way.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: July 2017

July 2017

 

Thanks for your feedback Jon. There's always ways in which ministry is changing and software can always improve too. We aren't happy unless we're right on the cutting edge so if you come up with any ideas for improvement or suggestions for new features we would love to hear about them. Feel free to email us at support@ministrytracker.com or use the new discussion board at https://faithlife.com/ministry-tracker/activity

Thanks again Jon!

 

Brad from FBC Fisherville

February 2017

February 2017

Great for simple attendance with check in/check out

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I can't tell you much other than the experience with check in/out. Its great- people can check themselves in at a kiosk rather than me typing it every time. It connects with social media to pull their picture which is also neat. I do wish it was easier to customize the kiosk splash page.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: July 2017

July 2017

 

Thanks for your review Brad. Please contact us at support@ministrytracker.com and we'd be happy to go over the settings and configuration options for the Kiosk splash page. Using background images designed for the size of your kiosk is a really powerful way to do awesome customization but it's not very well documented. We'd be happy to go over that with you.

Thanks again Brad!

 

Donnie from Valley Redemptive Church
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Really appreciate ministrytracker

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The one area which seem to cost me extra pain and money each time I use it is the phone calling process and package. I'm gonna get the tech dept to help me simplify and fit this issue. Otherwise I'm a happy climbing customer. Thanks much.

Pros

Function with ease.

Cons

Don't have full financial management tools; so I have to have an additional software. Quickbooks

Advice to Others

Nope. Great job. Great customer Service. Great custom fits when and where needed. Great clear screen.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: February 2017

February 2017

 

Thanks Donnie. Please contact us at support@ministrytracker.com if you are having any trouble with the calling features. We send thousands of calls each day on behalf of our partners and would be happy to help you.

 

Luther from Gethsemane Baptist Church

February 2017

February 2017

APP Needed

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Here at Gethsemane Baptist Church, we are always trying to find new ways to improve our communication with our large congregation. This is a great too but it would be even better with a mobile app. Are there any plans to create one?

Thanks

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: February 2017

February 2017

 

Luther, You can access a mobile "app" version right now by going to your Web address on a mobile device. You can bookmark this to your homescreen of your device so it looks and feels like an app. Coming in June is a totally new UI that will look even better on smaller mobile devices. It doesn't make sense to create a native app as it's very expensive to maintain all the different versions for android and iOS and all the app does is communicate with the Web. If you haven't already, please check out the current mobile version. It's incredibly easy to do things like snap someone's picture with your mobile device and save it right to their profile, or quickly take attendance or check-in students and even print labels. 92% of Apps are downloaded and never used again after 30 days. The web App is beautiful and the way to be affordable and good stewards of your giving.

 

Benjamin from SMACK and SnL
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Worth every penny

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It is a great program. Lots of features and great functionality. We use it in many areas of our ministry. As a full time youth director I find this program very helpful! There are so many features that it provides that I can not only maintain the program but expand it with no added cost. Highly recommended!

Pros

Functions and features.

Cons

Very basic interface cosmetically it could look better.

Advice to Others

Just the look being updated would be a nice selling point.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: February 2017

February 2017

 

You'll be happy to know a new Admin Portal is coming soon. You'll get a taste of it if you take a look at the new Member Portal we just released where your people can give online, signup and register for events, view the online member directory, volunteer for your events and more.

 

Brad from FBC Fisherville

February 2017

February 2017

Great to help track attendance

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We use this to track attendance at events. It has a great sign on screen and connects to Facebook to update pictures.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: February 2017

February 2017

 

Thanks for the review Brad.

 

Lee from New Hope Teen Ministry
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

One of the best!

Ease-of-use

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Customer Service is one of their best attributes over the past 6-7 years that I have been using them. They are always making new update to make the service better.

Pros

Lots of options to fit your ministry.

Cons

Confusing to use sometimes.

Advice to Others

n/a

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: February 2017

February 2017

 

Thanks for the review Lee.

 

Michelle from Simpsonwood UMC
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Ministry Tracker

Ease-of-use

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Ministry Tracker keeps me organized. With over 100 youth in our data base, it is important. I love the ease to track the youth community service hours.

Pros

The ease of input.

Cons

Having to pay for text messaging.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: January 2017

January 2017

 

Thanks for the feedback Michelle!

 

Frederick from Olivet Gospel Church
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great System

Ease-of-use

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MinistryTracker (MT) is an incredible solution for managing all the parts of ministry. Its tabbed layout makes it easy to move to each module easily and the redesigned pages group useful and related fields together. MT is robust and provide top-of-the-line communications tools, reporting capabilities and self-service portal. I can delegate management to specific workers using the granular security settings and take MT on the go with the mobile rendering on phones and tablets.

Our children and youth ministry is becoming more efficient as we expend the use of MT in our daily work in our church. MT handles the administrative work exceptionally well, allowing us to focus on service children and their families. It may sound cliche, but I attest that MT is a blessing. It is worth every dollar!

I am a youth pastor at my local church, but I am also a business systems analyst, therefore, I am reviewing on a personal ministerial level, as well as professional technical level. Compared to other products you get all you need and more in MT.

Pros

It is loaded with features and like cloud-based products we get all the latest updates at no additional cost.

Cons

No official mobile app. currently available in mobile version and desktop version. However, the mobile version works well.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: January 2017

January 2017

 

Thanks for the feedback Frederick!

 

Alicia from Eastgate Church
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Excellent Service

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As office manager for our church, I use Ministry Tracker daily. It is easy to use and personalize. Our customer service experience has always been excellent. They are quick and always able to resolve an issue or answer a question. The program is also excellent for communication and member services. I would highly recommend Ministry Tracker and their services.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: January 2017

January 2017

 

Thanks for the feedback Alicia!

 

Trudy from Tri-Village Christian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great Product!

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Ministry Tracker is a wonderful product that they are constantly working to improve! It has been a major asset to our church and children's ministry! It is cost effective and the customer support is beyond phenomenal! This company is striving for excellence and they live up to it!

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: January 2017

January 2017

 

Thanks for the feedback Trudy.

 

Ryan from Faith Bible Church
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Fantastic Customer Service

Ease-of-use

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Ministry tracker is packed full of options. You can pull reports for almost anything you need. Initial registration for students can be quick and easy if you limit the amount of required info, or a bit more timely but more thorough. The few times I have had questions or concerns, customer service responded quickly and professionally. They really are there to help!

Pros

Easy sign in screeen

Cons

Some reports are more difficult to access, such as schools and seperation between active and inactive members.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: January 2017

January 2017

 

Thanks for the review Ryan. You'll be excited about the new UI coming in June (a preview is available in the new Member Portal).

 

Brett from Salem Lutheran Church
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Great product. Needs more functionality

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Ministry Tracker is a great product with great customer service. They have added many new features over the past few years. However, some of their features such as event registration, still lack any substance to add in specialized questions, conditional logic, etc as many other management software services do.

Pros

Ease of use. Access on the web.

Cons

Registration is lacking. The mobile site doesn't have near the functionality of the website including the ability to use texting and communication features.

Review Source: Capterra

  Response: Phipps Custom Solutions, Faithlife Corporation

Date: January 2017

January 2017

 

Thanks for the review Brett. You can TXT from the mobile site. We decided against email on the mobile site because most churches like to format their email with nice templates and images and that usually just doesn't fit on a mobile screen. You can at any time access the full version of the site from your mobile device so you always have access to everything on your mobile. The new member portal enhances registration with the ability for parents to register and pay for everyone in their family at one time. Additional features are coming all the time.

 
 
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