MinistryTracker software


145 reviews(4.5/5)
145 reviews(4.5/5)

MinistryTracker is a cloud-based church management solution for small and midsize churches. Key features include people management, financial management, child check-in, staff scheduling, event management and reports creation. Users can also create groups to communicate with members, send attachments and track the status of sent messages.

MinistryTracker helps churches create and manage repeating as well as one-time events. Users can share event details, track attendance, print tags, enable online registration and generate event statistics. The solution also provides an online member portal that allows members to register for events and access church calendars and member directories. Members can make online donations by using their bank accounts or credit cards.

MinistryTracker lets users create custom reports on the basis of roles, attendance, gender or any other specific criteria. The reports can be downloaded in Excel or as images. It allows churches to send receipts for tax-free gifts via email.

Services are offered on a per month subscription basis.

Supported Operating System(s):
Web browser (OS agnostic)

145 Reviews of MinistryTracker

Showing 1 - 20 of 145

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  • Carol from UU Community of the Mountains

    Number of employees: 2-10 employees

    August 2018

    It Tracks

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been using it for six months. I love the reporting ability.

    Pros

    Easy to learn and use. Navigation is excellent. The support is very responsive.

    Cons

    It would be great if the contact and group email information would transfer functionally so that I don't have to maintain two databases.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: MinistryTracker, Faithlife Corporation

    August 2018

    Thank you for the review Carol. Please contact us at support@ministrytracker.com as we'd love to know more about what you refer to as transfer functionality to maintain two databases. Speak with one of our customer success representatives and I'm sure we can help. We look forward to speaking with you in more detail.

  • Jay from Preston Meadow Lutheran Church

    Number of employees: 11-50 employees

    August 2018

    Great CCM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Wonderful. I have had to call their customer support too from time to time and they have always rectified the situation quickly and easily. They also are very open to improvements.

    Pros

    I love that MinistryTracker is web based and easy to access. We use it every week to lo attendance at our weekly events and to log service hours for fundraisers and service events. We use it to text out updates to our kids and parents and it helps us track changes in addresses or phone numbers as the families can log themselves in and change it.

    Cons

    Their mobile platform leaves a bit to be desired. We love the ability to text our youth but when they reply, it is a bit of a feat to try to log in and text them back an answer. I usually just text from my personal number cause it is so much easier.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Software Ministry Tracker of great help for the management of Churches.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Undoubtedly that this user-friendly software with great utility and extensive functions has one of the most important features that is compatibility in all web browsers, you can make edits from the mobile device because it is short and precise.

    Cons

    The existing link between the membership section and the contribution section must be improved, in another order of ideas it is quite complicated to locate the necessary information for the membership reports. The reports are very vague and lack information for use in the office of church.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: MinistryTracker, Faithlife Corporation

    August 2018

    Thanks for your review. Our philosophy here at Ministry Tracker is to let you build the reports that are most important to you since every church is different. You can create reports on almost anything with any piece of data. Usually this is done using the Advanced Search report building tool. You may not know about this yet. Please reach out to us at support@ministrytracker.com and we'll be happy to set up a free training so you can create and save the reports most valuable to your ministry.

  • Donna from In His Steps

    June 2018

    Fantastic customer service, very quick responses. And priced very affordable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very economically priced. Fairly simple to use. Customer service is always quick and efficient. Very friendly and above board wanting to help.

    Cons

    When creating events, new step added that has to be entered every time. Sometimes makes it take a little longer, but this is not too much of an issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: MinistryTracker, Faithlife Corporation

    July 2018

    Thanks for the review Donna. Please let us know what you mean when you describe events taking longer to setup. It could be just an education thing and if not something we can look at updating to improve the setup process. Please email us at support@ministrytracker.com with more information and we'll get right on it.

  • Robert from Agape Church Of Christ

    May 2018

    Good Program for Church Plant

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I enjoyed this program as it helped us to stay connected in our early days of ministry. Creates an awareness of people and how to engage them.

    Cons

    Nothing negative. Great program and we could not afford to keep past the trial period. Well worth the time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: MinistryTracker, Faithlife Corporation

    May 2018

    Thanks for your kind words Robert. We look forward to working with you in the future as you grow and reach more people for the Kingdom.

  • Verified Reviewer

    April 2018

    Very good software with many different parts to it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the ease t which I got around from one part of the software to another and how it all worked really nicely into each other so it was very easy to follow. Also it is a great starting price that I think is easily affordable for most members.

    Cons

    There was not a thing I did not like about this software at this time of testing and reviewing our options. It definitely is in the top 5 for us to make our final decision on after reviewinfg 10+ and trialing, reading reviews etc and buying some to get a full go of for a month.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: MinistryTracker, Faithlife Corporation

    April 2018

    Thanks for your feedback. We are always improving based on user feedback so if you do come up with something that you see we can improve please let us know. You're working on the front line so your feedback is the most valuable.

  • Ronald from Agape Church of Christ

    March 2018

    Very comprehensive and all inclusive software for ministry

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is a good software program for churches seeking to effectively maintain a healthy ministry, while covering details such as child safety, member connection, giving, and follow up ministry. We have viewed many different types of software and this seems to work well.

    Cons

    this is more comprehensive than other software programs but can be difficult to work. Although training is available--it would be advisable to take it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: MinistryTracker, Faithlife Corporation

    March 2018

    Thanks for your feedback Ronald. Every ministry is different and we feel the best way to train your staff is to listen to your needs, learn how you do ministry, and then to train your team based on how you work. All our training is FREE and our team of experts are trained to not just answer your questions but to help you evaluate the best way to use the tools in light of how you do ministry. So yes, definitely reach out to our fantastic support team to get customized training unique to your ministry and needs. Thanks again for coming on board and we look forward to many years of ministry together. Definitely reach out with any questions you have at support@ministrytracker.com or 360-450-3542.

  • Nathaniel from Youth organization

    Number of employees: 2-10 employees

    January 2018

    Overall I love the product and saves me time!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service is awesome! Also this software does a ton of stuff. I definitely don't use it to its full potential.

    Cons

    It is a little complicate at times and isn't the most user friendly, especially if you do not have much computer experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: MinistryTracker, Faithlife Corporation

    January 2018

    Thanks for your feedback Nathaniel. I hope you've had a chance to use Ministry Tracker since our new re-design. The new and improved User Interface is much faster than what we had previously. And we have a variety of advanced features to assist with getting certain tasks done more quickly too. Get in touch with our support and ask about "landing pages" and let us know your most common tasks. There may be some tricks to making your tasks even easier. You can reach us at support@ministrytracker.com or 360-450-3542. Thanks again.

  • Donna from In His Steps

    December 2017

    Have been with Ministry Tracker for years now. Love the customer service and quick responses.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great communication and easy to use. Very user friendly (especially since the latest update). The latest update made it very user friendly and easy to follow along.

    Cons

    Sometimes new updates happen and we are not made aware. Would recommend when there is a change, send out a quick email to update users, that way there are no surprises.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: MinistryTracker, Faithlife Corporation

    December 2017

    Thanks for the feedback Donna. We love working with you and your team too and will make a better effort at letting you know about all the new features we keep releasing. On a positive note, it's awesome to have some many things happening and improving so quickly. We appreciate all your ideas and feedback for those too.

  • Jon from Houghton Wesleyan Church

    July 2017

    Ministry Tracker is fantastic! I give it my highest recommendation.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use, has tons and tons of functionality. It's designed from the ground up to make administration of my ministry life easier. In addition, the tech support is easily the best I have ever received from any product. I can't say enough good about Ministry Tracker. I've been in youth ministry for more than 20 years and I wouldn't do it without this software.

    Cons

    There is nothing about this product that I don't like! It makes my job in ministry easier in every way.

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    July 2017

    Thanks for your feedback Jon. There's always ways in which ministry is changing and software can always improve too. We aren't happy unless we're right on the cutting edge so if you come up with any ideas for improvement or suggestions for new features we would love to hear about them. Feel free to email us at support@ministrytracker.com or use the new discussion board at https://faithlife.com/ministry-tracker/activity Thanks again Jon!

  • Brad from FBC Fisherville

    February 2017

    Great for simple attendance with check in/check out

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I can't tell you much other than the experience with check in/out. Its great- people can check themselves in at a kiosk rather than me typing it every time. It connects with social media to pull their picture which is also neat. I do wish it was easier to customize the kiosk splash page.

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    July 2017

    Thanks for your review Brad. Please contact us at support@ministrytracker.com and we'd be happy to go over the settings and configuration options for the Kiosk splash page. Using background images designed for the size of your kiosk is a really powerful way to do awesome customization but it's not very well documented. We'd be happy to go over that with you. Thanks again Brad!

  • Donnie from Valley Redemptive Church

    Number of employees: 2-10 employees

    February 2017

    Really appreciate ministrytracker

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The one area which seem to cost me extra pain and money each time I use it is the phone calling process and package. I'm gonna get the tech dept to help me simplify and fit this issue. Otherwise I'm a happy climbing customer. Thanks much.

    Pros

    Function with ease.

    Cons

    Don't have full financial management tools; so I have to have an additional software. Quickbooks

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    February 2017

    Thanks Donnie. Please contact us at support@ministrytracker.com if you are having any trouble with the calling features. We send thousands of calls each day on behalf of our partners and would be happy to help you.

  • Luther from Gethsemane Baptist Church

    February 2017

    APP Needed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Here at Gethsemane Baptist Church, we are always trying to find new ways to improve our communication with our large congregation. This is a great too but it would be even better with a mobile app. Are there any plans to create one? Thanks

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    February 2017

    Luther, You can access a mobile "app" version right now by going to your Web address on a mobile device. You can bookmark this to your homescreen of your device so it looks and feels like an app. Coming in June is a totally new UI that will look even better on smaller mobile devices. It doesn't make sense to create a native app as it's very expensive to maintain all the different versions for android and iOS and all the app does is communicate with the Web. If you haven't already, please check out the current mobile version. It's incredibly easy to do things like snap someone's picture with your mobile device and save it right to their profile, or quickly take attendance or check-in students and even print labels. 92% of Apps are downloaded and never used again after 30 days. The web App is beautiful and the way to be affordable and good stewards of your giving.

  • Benjamin from SMACK and SnL

    Number of employees: 1 employee

    February 2017

    Worth every penny

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is a great program. Lots of features and great functionality. We use it in many areas of our ministry. As a full time youth director I find this program very helpful! There are so many features that it provides that I can not only maintain the program but expand it with no added cost. Highly recommended!

    Pros

    Functions and features.

    Cons

    Very basic interface cosmetically it could look better.

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    February 2017

    You'll be happy to know a new Admin Portal is coming soon. You'll get a taste of it if you take a look at the new Member Portal we just released where your people can give online, signup and register for events, view the online member directory, volunteer for your events and more.

  • Brad from FBC Fisherville

    February 2017

    Great to help track attendance

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use this to track attendance at events. It has a great sign on screen and connects to Facebook to update pictures.

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    February 2017

    Thanks for the review Brad.

  • Lee from New Hope Teen Ministry

    Number of employees: 2-10 employees

    February 2017

    One of the best!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Customer Service is one of their best attributes over the past 6-7 years that I have been using them. They are always making new update to make the service better.

    Pros

    Lots of options to fit your ministry.

    Cons

    Confusing to use sometimes.

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    February 2017

    Thanks for the review Lee.

  • Michelle from Simpsonwood UMC

    Number of employees: 11-50 employees

    January 2017

    Ministry Tracker

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ministry Tracker keeps me organized. With over 100 youth in our data base, it is important. I love the ease to track the youth community service hours.

    Pros

    The ease of input.

    Cons

    Having to pay for text messaging.

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    January 2017

    Thanks for the feedback Michelle!

  • Frederick from Olivet Gospel Church

    Number of employees: 1 employee

    January 2017

    Great System

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    MinistryTracker (MT) is an incredible solution for managing all the parts of ministry. Its tabbed layout makes it easy to move to each module easily and the redesigned pages group useful and related fields together. MT is robust and provide top-of-the-line communications tools, reporting capabilities and self-service portal. I can delegate management to specific workers using the granular security settings and take MT on the go with the mobile rendering on phones and tablets. Our children and youth ministry is becoming more efficient as we expend the use of MT in our daily work in our church. MT handles the administrative work exceptionally well, allowing us to focus on service children and their families. It may sound cliche, but I attest that MT is a blessing. It is worth every dollar! I am a youth pastor at my local church, but I am also a business systems analyst, therefore, I am reviewing on a personal ministerial level, as well as professional technical level. Compared to other products you get all you need and more in MT.

    Pros

    It is loaded with features and like cloud-based products we get all the latest updates at no additional cost.

    Cons

    No official mobile app. currently available in mobile version and desktop version. However, the mobile version works well.

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    January 2017

    Thanks for the feedback Frederick!

  • Alicia from Eastgate Church

    Number of employees: 2-10 employees

    January 2017

    Excellent Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    As office manager for our church, I use Ministry Tracker daily. It is easy to use and personalize. Our customer service experience has always been excellent. They are quick and always able to resolve an issue or answer a question. The program is also excellent for communication and member services. I would highly recommend Ministry Tracker and their services.

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    January 2017

    Thanks for the feedback Alicia!

  • Trudy from Tri-Village Christian Church

    Number of employees: 2-10 employees

    January 2017

    Great Product!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ministry Tracker is a wonderful product that they are constantly working to improve! It has been a major asset to our church and children's ministry! It is cost effective and the customer support is beyond phenomenal! This company is striving for excellence and they live up to it!

    Review Source: Capterra

    Response: Phipps Custom Solutions, Faithlife Corporation

    January 2017

    Thanks for the feedback Trudy.

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