All Mobile Text Alerts Reviews

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Ali

Mental Health Care, 51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed June 2021

Mobile Text Alerts Review

Melodie

Retail, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed January 2020

Love Mobile Text Alerts for My LuLaRoe Business

PROS

I love using Mobile Text Alerts to send texts to my customers. It is very easy to set up and get customer subscribed. Once they are subscribed, the ease of creating a text is amazing! The tools that mobile text alerts have for LuLaRoe retailers is great. The live assistant works well to keep up with solds while live. Using the bless registration link through them is They also have loyalty rewards, giveaways and so much more. The app makes it super easy to send a text on the go. Roll over texts is one of the best parts!!

CONS

The only thing I don't like is that the price was a little high unless you pay for year in advance and then it becomes a better price. But roll over texts helps me be okay with price!!

Reasons for switching to Mobile Text Alerts

Roll over Text and LuLaTools!

Vendor Response

We appreciate all your nice feedback! So glad to hear you've had a good experience thus far!! Feel free to let us know if you'd like us to review your plan as well and we could take a look (you can email us at contact@mobile-text-alerts.com) :)

Replied January 2020

Firojali

Health, Wellness and Fitness, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2021

The Best SMS Marketing Tools for Generating More Leads

The way to effectively lead age with SMS showcasing is to consistently add or make an incentive for your clients. Doing that well will require your very own intensive comprehension business yet in addition to the key issues that a client encounters and why they do (or don't) accepting from you. Assuming you see the entirety of that, you can imagine the client's perspective and tailor your SMS messages to address their specific need, regardless of whether that is an absence of trust with the brand or just an absence of impetus to visit your store. From that point, you can distinguish the kind of SMS showcasing instrument you will use to attempt to push them toward purchasing and start composing your advertising messages.

PROS

The Best SMS Marketing Tools for Generating More Leads Lead age with SMS showcasing is tied in with turning your contacts, individuals who have effectively communicated some restricted revenue in your item, into individuals eager to purchase from you.

CONS

You offer real benefit for the client and make them mindful of that using text informing. A dribble crusade is a progression of messages sent throughout some undefined time frame to individuals from your SMS list at times, a trickle crusade will be the most ideal approach to produce new leads utilizing SMS marketing. The issue isn't the arrangement; the arrangement is basic. It's executing on the arrangement that is hard: How would you make an incentive for your clients? That is an inquiry each business needs to respond to in due order regarding themselves dependent on their very own exhaustive comprehension item, their best clients, and the specific issues they tackle for their clients. Accepting you know the entirety of that, passing on that data employing SMS showcasing should be possible in a couple of various ways.

Vendor Response

Hi Firojali, thank you so much for your review! We're glad you found Mobile Text Alerts to be a beneficial SMS service!

Replied July 2021

Pam

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

FUNCTIONALITY

1

Reviewed July 2018

All scheduled messages go out 3 minutes late

So far, none

PROS

So far I am pretty disappointed with my purchase and regret purchasing a full year. I wish I had purchased mo to mo so I could cancel.

CONS

All scheduled message go out 3 min late so it is very confusing for subscribers if my messages says join me in 5 minutes and I have already started because you sent the message late.

Vendor Response

Hi Pam, Sorry you've experienced some issues! It looks like development was able to find and resolve the issue that was causing the delay. Thank you for bringing it to our attention! Feel free to contact us at contact@mobile-text-alerts.com with any questions or issues!

Replied July 2018

Nick

Religious Institutions, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2017

We use it to communicate w/ about 80 HS students and their parents regarding youth group activites

Communication with students

PROS

Very intuitive to use. Storage of phone numbers very handy. Ability to send at future date is very valuable, so we send reminders of evening activities at 4:30, when kids are out of classrooms.

CONS

Things I'd like to see in the future - Ability to send the same text 2 or 3 days in a row. Or send it on the same day every week for a few weeks, etc. A few more columns for categories of members, ie; boys, girls, parents, juniors, seniors, etc, so we could just click girls and parents to send a message about a sleep over, etc

Vendor Response

Hi Nick, thanks for your review! We appreciate you taking the time. :) You actually do have some scheduling options when you set up your message on the Send Message page. If you select "Schedule the Message" instead of "Send the Message Now" it will give you some options for if you want the message to repeat and how often. You can then manage and edit or remove scheduled messages under the Messages->Scheduled Messages tab. You are also able to organize your subscribers into groups if you want to sort them into categories like "boys, girls, parents." You can find a tutorial on groups here: https://mobile-text-alerts.com/blog/adding-editing-removing-groups-control-panel/ Hopefully that helps! Feel free to reach out with any questions.

Replied October 2017

Matt

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Mobile text alert review

We are a healthcare facility with multiple locations. After a snow storm back in 2014, we had doctors come to work when we were closed. We needed a way to tell everyone the same thing at one time. This software has been a game changer. Now we use it for the shirt of the day on Fridays, a mass text for when servers are down, or even say happy birthday to an employee. Great product!!! hand down

PROS

Easy to use, i like the group feature where you can send to all or just groups of subscribers.

CONS

I always forget how to add a subscriber to a group.

Vendor Response

Hi Matt, Thank you for the nice feedback, we appreciate it! :) We are glad you have had a good experience and hope to continue to provide a useful product for you!

Replied October 2018

Richard

Construction, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Excellent product, keeps our staff and craft employees safe and informed

Again, excellent method of communicating with a very large and disjointed work force. The ability to have multiple keywords and groups made it very easy for our employees to choose to register either in English or Spanish so we can have messages tailored to our non English speaking staff. Excellent.

PROS

Extremely easy to use. I have now used Mobile-Text-Alerts with 2 different very large scale jobs. The product is easy for our less technical HR users who send communications to employees for weather events, meetings, or other safety or emergency events. The product was particularly effective during Hurricane Harvey when communications in the area were very disjointed. Mobile Text Alerts is something that more and more of our jobs are using.

CONS

Nothing. The product does its job and is very easy to use. I don't need anything else from it.

Vendor Response

Hi Richard, Thank you so much for your kind words! We are glad you have found great success with your text alert system and hope you continue to find good use out of it!

Replied February 2019

Andrea

Medical Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

I LOVE Mobile Text Alerts

I am able to communicate with staff all over the city in an instant. I don't have to leave a message or rely on email. We use mobile text alerts daily.

PROS

It's easy to use and it's extremely helpful for our staff. I think this was one of the BEST investments we have made.

CONS

The software if wonderful, if there would be one thing I would change it is how to verify who I am sending the text too if I am sending multiple texts. I have to go back and uncheck a checked name to be sure they are not getting the next text. If there was a little box to the side with the names that I could uncheck or a clear button for the names only (not the text). Other than that...it's WONDERFUL!!!

Vendor Response

Thanks for your kind words! We will look into your idea and see if we can work that in!

Replied August 2018

WANDA

Retail, 1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2020

Great Business Tool

Great to be able to reach the majority of my customers with one text message. Saves so much time!

PROS

I like the fact that you can reach so many people at one time. Because the fact is that 9 times out of 10 people will check they text messages before they read an email. Also, I love the fact that any unused messages just roll over into the next month.

CONS

I just wish I could type more in my message before it runs over into the next page.

Reason for choosing Mobile Text Alerts

because I saw the success that one of my Paparazzi Sister was having with her business by using this tool.

Vendor Response

Hi Wanda, Thank you so much for your nice feedback! :) Glad to hear you've had a good experience overall! As far as being able to type more in your message, there is the option to send your message as an MMS which allows you to include an image in your message and have up to 1550 characters, if that helps. (You can select that option when sending a message if you would like but note that it does count as 3 messages per recipient toward your messaging counts instead of 1.) Feel free to let us know if you have any questions or need anything on our end! :)

Replied February 2020

Crisa

Apparel & Fashion, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

As a user and customer of Mobile Text Alerts I highly recommend them!

I think it’s a great service and the fact that they make it personal they contact you and you get quick response from their team. They even give you tips and tricks and even educational tutorials on how to engage customers, get more customers, how to host live sales, it goes on and on they really know how to treat you as a user of their service!! They go above and beyond! Thank you Mobile Text alerts!

PROS

The ease of using it to send mass texts to all my customers. I was able to send texts quickly and easily anytime of day! Usually 30 minutes before a live sale on Facebook was a Great time to send out a text to remind my customers to log on to tell them to stop by and shop in my live sales! I also loved getting messages from others through the service because it truly works!

CONS

Nothing really I didn’t have any problems, I remember I had some questions and I emailed them and they reaponded quickly!

Vendor Response

Hi Crisa, Thank you for your nice feedback, we appreciate it! We are glad you had a positive experience and want to thank you for choosing us! :)

Replied November 2018

Anonymous

5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Great and Simple SMS Tool

A great tool for first time text marketers!

PROS

Easy SMS tool that is great for teams that have not used SMS yet, but do have a marketing strategy.

CONS

Does not have a lot of integration options. If you do not use the most expensive marketing tools, it might not integrate.

Vendor Response

Thank you so much for taking the time to leave a review! It's great to hear that you've found it helpful and simple. Thank you also for the feedback on integration! If it helps, you can use the API to set up custom integrations. You can get more info on that if you'd like - you can email contact@mobile-text-alerts.com if you have any questions.

Replied November 2023

Missy

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2018

Love Mobile Text Alerts

All in all, it’s been great for us! I like the MMS feature just wish it didn’t count as 3 messages PER subscriber

PROS

That it’s integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts

CONS

The link doesn’t always work in the text alert and sometimes my text either doesn’t go out or goes out twice

Vendor Response

Hi Missy, Thank you for your feedback! Glad to hear you've had an overall good experience. If you have any issues with messages/links feel free to reach out to contact@mobile-text-alerts.com and we can try to help troubleshoot!

Replied November 2018

Ali

Medical Practice, 201-500 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2020

Mobile Text Alerts Review

Overall I’ve had a pretty good experience! I just have to make sure when I sign up for a stores messages that I really want them

PROS

I like mobile text alerts for staying on top of different events going on at some of my favorite stores.

CONS

Sometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app!

Vendor Response

Thanks for the 5 stars Ali! We're glad to have you as a customer.

Replied December 2020

Sid

Used less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Excellent Customer Service

PROS

The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others.

CONS

Occasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues.

Vendor Response

Thank you for the feedback! :) We appreciate you taking the time to give us a review!

Replied February 2018

Donna

Retail, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

I love the text messaging

I think it has increased my business because I just have to hit one button to reach my clients

PROS

that it reaches all my customers that sign up

CONS

sometimes a customer will tell me they did not receive their alert but I think it is on their end

Jennifer

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2018

Works great!

PROS

I have really enjoyed using Mobile Text Alerts. I think that the price is amazing for the service that we receive. We use it at least once a week.

CONS

I wish that the software would send us an email when we receive a text reply. I know this option is available if you have a higher cost service though.

Vendor Response

Thank you for the feedback, Jennifer! :) We appreciate you taking the time to give us a review!

Replied February 2018

papy

Leisure, Travel & Tourism, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2020

Mobile Alerts

It has been great. This has helped me with reaching my user MUCH faster than email. In some cases I would have not heard back from them at all because many don't check their email often or either it will redirect to spam. With mobile alerts I can reach them where they are and have piece of mind that the message was not only received but read. And my retention has increased as well.

PROS

The integration and simplicity of it all.

CONS

When sending a picture message it costs me more of my allotment to send out the same message but will an image.

Reason for choosing Mobile Text Alerts

The price was the best I had seen for what i would be getting.

Vendor Response

Hi Papy, Thanks for your comments! We do believe that texting is a much more effective way to reach people than email. In regards to the picture messages using more allotment, the picture messages can also have over 9 times the character limit than regular SMS, if that helps. :) Feel free to reach out to contact@mobile-text-alerts.com with any other questions or comments!

Replied January 2020

User Profile

Todd

Verified reviewer

Media Production, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Mobile Text alerts is great for text marketing

We're very satisfied

PROS

Easy to use Free trial let's you truly test drive the product

CONS

messages can't be too long or they will count as 2 messages

Reason for choosing Mobile Text Alerts

magazine article and customer service call sealed the deal

Vendor Response

Thank you so much for your review and feedback of the free test account! We appreciate your thoughts and feedback and are glad you've had an overall positive experience (even in light of the 160 character SMS limit). Please feel free to let us know if you ever have further questions or feedback! (You can email at contact@mobile-text-alerts.com.)

Replied January 2020

Jenny

Retail, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Love it all

So simple and streamlined. I love the app as well.

PROS

what don't I love! It's helped me reach my customers directly! I have never had an issue. When I have reached out for support they have gone above and beyond!

CONS

I really don't have any complaints I can note.

Vendor Response

Hi Jenny, Thank you so much for your kind review!! We are glad you've had a good experience! Please feel free to reach out if you ever have any questions or issues (our email is contact@mobile-text-alerts.com). :)

Replied January 2020

Linda

Hospitality, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

needed something like this to communicate with employees and customers

Communication with customers and employees quickly. Also enjoy reminders I'm able to send out!

PROS

ease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next.

CONS

not as easy to send pics or documents with MMS features as I'd hoped. Also Apple phones can look at docs while androids can't?

User Profile

Scott

Verified reviewer

Marketing and Advertising, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed April 2020

Group Texting App Above. Others

PROS

great intergrations easy to setup use multifunctional

CONS

pricing ability have more database info

Reasons for switching to Mobile Text Alerts

by far better accords board

Vendor Response

Hi Scott, Thank you so much for your review and for the high rating and comments! If you want to discuss pricing and the ability to have more database info you're welcome to chat with us to see if we can work something out, just let us know! :) Best, Mobile Text Alerts, LLC

Replied April 2020

Bobette

Religious Institutions, 51-200 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

3

Reviewed October 2019

Good for basic text needs

PROS

I like that the software can support multiple user and groups. Adding people to the groups was easy, and there's an easy scheduling option, as well.

CONS

While it was good for basic texting, we ended up moving to another system that would support more advanced functions like also sending email messages, reminders to staff, etc.

Brandy

Retail, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2018

Overall happy with service

PROS

I like most about mobile text alerts is, it’s user friendly.

CONS

I don’t like when I send a text it sends in multiple text. I’d like only in ONE text.

Vendor Response

Hi Brandy, Thank you for your review! Glad you've had an overall positive experience! :) In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image. Hopefully that helps! Let us know if you have any questions or issues. :)

Replied October 2018

Brian

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2017

Awesome Product and Service!

Mobile Text alert is easy and practical. Easily the best solution if you are looking for the ability to provide mass text alerts. We really like the fact we can create groups to tailor who receives alerts. An awesome way to stay in touch with clients.

Vendor Response

Thank you for the positive review, please let us know if there is anything we can do to make your experience even better!

Replied March 2017

Mariel

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Great Product

Any questions are answered quickly and efficiently using the chat feature. The pricing is reasonable and the product is great.

Vendor Response

Hi Mariel, thanks for the kind words. We love having you as a customer, please let us know if we can help with anything!

Replied February 2017

Showing 1 - 25 of 79 Reviews