Neon CRM vs Planning Center

Neon CRM has 469 reviews and a rating of 4.38 / 5 vs Planning Center which has 991 reviews and a rating of 4.7 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.38 / 5 (469)

4.70 / 5 (991)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

October 11, 2021

November 18, 2021

Pros/Cons

  • Pros

  • I love having all our data in one place! Also having an app that allows me to get contact information after hours is extremely helpful as well.

  • I love how easy the main interface is to use. It is also very easy to get in touch with customer service when you need direction learning how to use a new feature.

  • Cons

  • Managing this system is almost a full time job. The data upload process was complex to say the least and unless payments are processed through Neon, the continued data entry can be quite tedious.

  • there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative.

  • Pros

  • I love that this software is so simple to use. Many softwares carrying this many details are very confusing and overwhelming. I love that this one makes it easy.

  • I love the freshness of the design, layout, and features. Everything with them is extremely well thought-out, planned, and executed.

  • Cons

  • Certain parts of planning center are not very intuitive. Once you have worked in the system for a while and have experience, it's easy to understand, but the learning curve can be quite detailed.

  • The only bad thing about Planning Center is the price. It can get expensive as you add people to your teams. However, it is still a great value for the money.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos