Ratings & Reviews

Overall Rating

4.42 / 5 (428)

4.57 / 5 (184)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

July 20, 2020

April 26, 2019

Pros/Cons

  • Pros

  • I love having all our data in one place! Also having an app that allows me to get contact information after hours is extremely helpful as well.

  • I love how easy the main interface is to use. It is also very easy to get in touch with customer service when you need direction learning how to use a new feature.

  • Cons

  • Managing this system is almost a full time job. The data upload process was complex to say the least and unless payments are processed through Neon, the continued data entry can be quite tedious.

  • there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative.

  • Pros

  • I really like the Mac Interface. Very Intuitive. Tons of very usable features.

  • We love the idea of putting people into groups. The Giving tracking excellent The The ability to handle lots of data is great.

  • Cons

  • Report customization is lacking and could use more flexibility. The Query tool is is a bit cumbersome but works.

  • The user side of the system appears to be a little dated in the visual experience. It would be more effective and easier to use with simpler push button windows. Less text more pictures

Pricing

Pricing Range

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots