NeonCRM vs TouchPoint

NeonCRM has 430 reviews and a rating of 4.42 / 5 vs TouchPoint which has 240 reviews and a rating of 4.30 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (430)

4.30 / 5 (240)

Ease-of-Use

4.0 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 13, 2020

July 14, 2020

Pros/Cons

  • Pros

  • I love having all our data in one place! Also having an app that allows me to get contact information after hours is extremely helpful as well.

  • I love how easy the main interface is to use. It is also very easy to get in touch with customer service when you need direction learning how to use a new feature.

  • Cons

  • Managing this system is almost a full time job. The data upload process was complex to say the least and unless payments are processed through Neon, the continued data entry can be quite tedious.

  • there are a few quirks on limitations with reporting and social fundraising but they are totally things you can work with to get creative.

  • Pros

  • It's easy to use and very helpful tool for our ministry.

  • Really easy to work for a non printer check in, really easy to look up people, really easy to create new classes.

  • Cons

  • Check-in could be more customizable, app is very good, but just links a number of things back to the church website instead of having the information native to the app.

  • Ease of use still has a little ways to go, but this is an area of pretty constant improvement for them.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux