Seamless. They were a huge help transferring date at the beginning and when we have questions they are very responsive.

Notebird helps us manage and coordinate pastoral care for our congregation among the staff, reducing repetition and being clear about needs/care we can provide.

We wish it synced with our church database, ACS/Realm

Notebird has really enhanced our ability to provide timely pastoral care and keep on top of situations.

We love the way that Notebird allows us to consolidate information in one place for our congregants' pastoral care needs. It is a secure and convenient way to keep all those who need to be aware in the loop. We appreciate having a central location for information, reminders of special events, and the ability to set follow ups.

Being able to set push notifications on mobile devices would be very useful.

We like this tool, and will continue using because it’s primarily designed for pastoral care

We like this tool, because it is a primary resource for pastoral care management.

The price is pretty heavy for what we have to pay per user versus per church. We would also like the function added to upload files or pictures or screenshots per event or need.

We have a consistency of care for our members and the ability to reduce texts between our Care Team as information is in one spot. It also gives reminders of birthdays and significant milestones and you can tailor it to your church and ministry needs.

It allows us to keep care notes, track, and follow up with needs if our members. It has features you can use to aid in your ministry. It is a necessary communication tool if your organization is large or small to keep people informed of necessary information.

Nothing really. It doesn’t have an app, but you can easily use it in a mobile setting by saving the page.

Best pastoral care note taking software I’ve ever used. It allows our team to seamlessly communicate about our care loads.

I would like for it to be integrated with Realm. We currently have to manually synch every contact info change.

I highly recommend this product. It is like having a personal assistant in Congregational Care. The daily updates keep me abreast of the larger scope of congregational care and the milestones feature provides a joyful excuse for reaching out to members regularly. The capacity to text from Notebird makes those "Thinking of you" and "Happy Birthday" notes so easy to send.

Notebird helps support a vital discipline of recording important information about congregational care, either for yourself or for a ministry team. It helps recall when you last had contact with individuals, important dates in their lives, and provides prompts for timely follow-up care.

I wish it synced with Realm so that Notebird notes would be captured by Realm. Notebird is so effectively interactive that I do not want to stop using it in favor of Realm, but when thinking about who will come after me, Realm is the more permanent location for congregational details.

I really don't think I would be able to scale the Care Ministry at my church had it not been for Notebird. People no longer fall through the cracks!

Making and tracking notes about various care provided to members of the church is vital. This is difficult to share across a large team and is even harder to scale. Notebird solves this problem!

Notebird is a bit too worried about privacy. Having the email notifications list the update would be nice. The "task visibility" and "groups" feature is strange and I have not found an optimal use for it in my organization.

I am more than satisfied with the product. A friend recommended it to me and I do not know what we would do without it.

The ease of use is the best feature. I was able to train our team in just a few moments with only a few clicks. We have a team of 10 who have access and we are able to care for people at a higher level. From birthdays, anniversaries, surgery dates, and updates on situations, this product allows our leaders to be in the know about our congregation.

With so many people adding information and updates, I wish there was a feature (almost like a LIKE button) so that when an update is placed into Notebird, other members can respond by letting the original person know it was seen. Some of my team wished it was an app, but I like that it is web-based.

Overall - very positive. I would definitely recommend the product to fellow pastors and administrators.

As a pastor and pastoral counselor, I have researched and used a number of different pastoral care and counseling records management programs. Notebird is the only one that I have found that allows me "real time," away from the computer, quick record keeping. It also allows my reporting to the Official Board easy - while also allowing me to maintain appropriate member confidentiality.

I would like to find a way to more easily alter records so that, if there is a significant delay in my recording, "old" stats can be removed.

From implementation to daily-use, Notebird has been an overwhelmingly positive experience. Even utilizing customer support has been beneficial in ways that I can't fully comprehend. Our team LOVES using Notebird.

As a pastoral team we've been able to track contacts of our growing congregation like never before through Notebird's collaborative structure.

If it can be considered a negative, it's not Notebird's fault: that this has to exist outside of (other) existing management systems we are currently using. In a perfect world, we wouldn't need to utilize this outside of our other current systems.

We use Notebird specifically for our Congregational Care. We have a large church body (3000+) with up to a couple hundred of care cases at any given time. I love being able to track notes chronologically all in one place. The best feature is being able to assign tasks for follow up. Having all of our "care" cases in one place with notes, and tasks in one place, has saved creating different to do lists across different platforms.

It would be nice to have a little more ability to change layout of the profile, including adding customizable information fields. There is information I would like to see attached to a profile, which is possible, but only via the "Notes" category. I would also like to be able to add a photo within Notebird itself. If our database has a photo, that is transferred to Notebird, but you can't attach files, or picture directly in the app.

It allows me to be a better pastor. I can send daily birthday and anniversary notes and track who, how, and why I have contacted people. That allows me to look back over time and keep a personal and staff team timeline of pastoral care.

I would like my notes in Notebird to be posted in PCO, too.

The support has been wonderful. Also accessible within a reasonable amount of time, easy to understand, unlimited patience!!!!

Notebird is intuitive and even those of us who are not very computer literate can learn to use it. It has a place to enter all the information we need for weekly visits with our parishioners when they cannot attend church. Love the "real time" entry of information and immediate access, as well as the on-going history of activities. Using Notebird has totally changed our lay ministry program.

I cannot think of anything I don't like or anything we don't use.

Easy to use and makes pastoral care done so much better at our church.

Notebird is easy to use and gives our pastoral care staff an instant notification of who has been visited and any concerns by the clergy who went. It is very useful at our weekly pastoral care meetings to go over the visits of the week, and if we need to visit more or less to a person who is homebound or sick

I cannot find anything that I do not like

Very positive. Highly recommended, as it feeds our needs perfectly!

Can write substantial notes to keep track of longer term pastoral care needs. Can also share those notes and updates with designated individuals in the pastoral care team.

Nothing I can think of, we have not had any significant issues, and customer care is quick and efficient when needed.

The integration with PlanningCenter Online has made this a valuable tool for communication across multiple areas of ministry. As a large congregation of over 5,000 in attendance each weekend, the needs can be numerous for a Care Pastor and Ministry Teams. Notebird makes it easy to effectively communicate and follow up on the needs of our congregation.

Finding names by typing some letters works well in PCO but cannot be done as easily in Notebird.

Outstanding. I am pleased with the ability to integrate this software into other church management software. They communicate beautifully and update each other. It's very handy. I really enjoy the notifications and being able to assign visits, etc. to team members.

Notebird allows me and my team to track members, their health concerns, visitations, and other important information which allows us to serve them and provide care as needed.

That I didn't discover this sooner! Notebird on occasion has a few bugs, but the tech team is quick and responsive, and always finds a solution.

It has helped me to keep better track of what I have accomplished in a day. It also has kept our team more aware of the happenings among us through the day.

The way it helps us to stay together as a team.

Trying to figure out the best setup for us for categories.

The Notebird team is always responsive and very helpful. We are extremely impressed and look forward to a long relationship.

This tool is exactly what we were looking for. They continue to make improvements. The Notebird team is very intuitive as to what feature needs improved.

Not much! I would like to see improved reporting features.

I love that our deacons and minister of congregational care can send automatic updates to the pastor so he knows who he needs to reach out to in real time.

The cost can be seen as a deterrent for some congregations with small budgets. It has proven worth the investment for us.

I don't always have my hard-copy day planner with me, but I DO have my phone. With Notebird, I can always be on top of phone calls, texts and meetings.

It's easy to add, delete and change the necessary "customer" information.

That it is a web-based app. I would like to have Notebird as a stand-alone app.

I'd still recommend - i've not found product that does the same thing so easily.

Easy to use interface, simple to set up and track members through updates and milestones.

I think it's slightly pricey for a small church like ours - the price breaks come with a larger team of users.

Easy to use, staff is helpful for questions that arise.

Allows easy access for our Deacons and Pastors to notate communication with members.

I don't really have any issues, I really like it and it has allowed others to participate in the input of communicating with our members.

Very enjoyable--I like the email notifications especially.

Ability to track visits with members is an enormous blessing.

Can't link up profiles when visits are with more than one member (like a married couple, for instance).

Easy to use, great functionality and features, Notebird customer support has been wonderful at customizing options for us!

It does cost per user, but I believe the value is worth it!