ParishSOFT Software

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About ParishSOFT

ParishSOFT is a church management software, which helps parishes and dioceses of all sizes manage family records, track contributions, monitor pledge campaigns and more. The solution allows members to join online education classes, register as volunteers for events and track giving history. It enables managers to monitor accounting data, track religious holidays, schedule volunteer activities and generate reports. ParishSOFT lets administrators organize education programs, track students’ progress and communicate with parents via email. The platform also lets professionals receive one time or recurring donations and gifts from iOS and Android devices. ParishSOFT offers an application programming interface (API), which lets businesses integrate the system with ...
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ParishSOFT User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 105 reviews

Mike

Company size: 11 - 50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2022

Not A Fan

Craig

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

ParishSOFT is beyond my expectations

Pros

ParishSOFT has an excellent customer service. They are fast in responsing and understands the problems I am facing. It is a pleasure to use their software.

Cons

ecerything is pretty fine so far, I have nothing to add negative for now.

Seaneen

Company size: 2-10 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

ParishSOFT Family Suite is the best Software for Parishes

Our experience with ParishSOFT Family Suite has been extremely positive. ParishSOFT understands the true meaning of customer service. They are easy to work with. When you call, the service rep is very knowledgeable with the product and they are easy to hear and understand what they are saying. We love this program and will never switch back.

Pros

The ease of using this software is one of the best features. It makes posting contributions fast and accurate. For us, posting Contributions before ParishSOFT took at the minimum a day but usually a day and a half. With ParishSOFT it take an hour.

Cons

The only thing that I think is needed is the ability to add a new family from the detailed contributions posting page. It would be faster if we didn’t have to close out of Contributions and go into Family Directory and then back into Contributions to post.

Reasons for choosing ParishSOFT

The ParishSOFT Family Suite is the easiest one to use. We preview a lot of other products and they didn’t have everything we needed.

Reasons for switching to ParishSOFT

Because tracking contributions on Excel was very time consuming.

Leo

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

2

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

March 2017

Connect Now is absolutely awful!

I have used the desktop version for over 10 years. It wasn't perfect but it worked. We were forced to get the online Connect Now version and it is terrible: 1) The Religious Ed. section takes an average of 12-16 seconds to load a mouse click. A MOUSE CLICK! That means that entering a single piece of information in one persons record can take up to 4 minutes. 2) When you are actually able to open a class, record, or individual beside it taking 12-16 seconds to open, the user functions are not friendly at all. If I open a class and chose a student in the class do my thing and then close out it takes me to the main screen instead of back to that class. That's not helpful at all since I'm in need of going back to that class record for the next student. 3) We were blatantly lied to by the sales rep and the VP of Sales as well. We have a large parish (16,000 +) and the sales person said we would be fine with such a large number. After 2 months of speed issues (Still not resolved) and being told it was our servers that were slow the VP told us, "We cannot process the amount of data that your parish has. Our sales team should have told you this." When we asked the VP why he hand said this to us when we started dealing with him the VP had no answer. 4) It is abundantly clear that ParishSofts Connect Now servers are not the adequate size to process the type of data parishes have. We had our IT team look at our serves and after numerous test it was conclusive that the issue is on Parish Softs end. Conclusion: If you have more than 200 people in your parish do not use the Connect Now program. Our parish has been incapable of processing registrations, sacramental records, attendance, etc because of how ridiculously slow the Connect Now program is. There are various parishes who have complained about the same issue to Parish Soft and nothing has been done.

Pros

The online version is awful. Stick to the desktop version.

Cons

Online version literally takes 12-16 seconds per mouse click, which makes it virtually impossible to get anything done.

Alicia

Company size: 11-50 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2020

ParishSOFT Family Suite

Our overall experience the last 7 years have been excellent, it makes our jobs easier and any questions ParishSOFT has an incredible team that will answer your questions or solve your issues in no time.

Pros

I can have all the information of our Parish in one software that I can access from anywhere. Family information, Religious Education Program, Offering that merge so easy from ParishSOFT Online giving, Tuition, and Administration to give the staff different levels of access.

Cons

Open different tabs at the same time, and a picture of the family.

Reasons for choosing ParishSOFT

I wanted a program that was online, not a desktop. We can access from any laptop, desktop, iPad, or even phone. We didn't want the headache of upgrading the software, we don't have to worry about any of it, which makes the staff appreciate the Family Suite so much.

Reasons for switching to ParishSOFT

I wanted a program that was online, not a desktop. We can access from any laptop, desktop, iPad, or even phone. We didn't want the headache of upgrading the software, we don't have to worry about any of it, which makes the staff appreciate the Family Suite so much.

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