Pastoral Care

RATING:

4.0

(30)

About Pastoral Care

Pastoral Care is an on-premise church management solution. The solution enables churches to manage communications and relationships with their members. Key features include venue management, child safety management, wedding registration, financial management, funeral registry, data import/export and more. Pastoral Care enables users to add new families to the church’s database or add members to an existing family. The solution lets users track attendance trends by creating rolls for Sunday school, kids’ programs, home groups and youth programs. Pastoral Care can record givings, issue receipts and create summary reports for attendance, total givings and the number of commitments for particular events. It also provides a user dashboard that displays alerts, remi...

Pastoral Care Pricing

$399 Australian Dollars for full version

Starting price: 

$399.00 one time

Free trial: 

Available

Free version: 

Not Available

Add members

Pastoral Care Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Pastoral Care

1 - 5 of 30 Reviews

User Profile

John

Verified reviewer

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2018

I enjoy this product because it helps me in my job as a Pastor when I visit.

To effectively carry out my job as a pastor.

PROS

It creates ways for me to effectively carry out Pastoral Care with others, in a variety of different contexts.

CONS

This software while helpful, requires long updates to the computer depending on the computer you upload the program to. That is probably the computer's fault and not the product, yet I thought it was worth noting..

Vendor Response

Greetings from Australia Joh, thanks for your review of our product, we really appreciate the feedback.

Replied August 2018

Jill

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2017

Caring for pastoral care

We have used this program for many years and seen it grow from good to great. With the cloud facility included now we have found it an invaluable tool for maintaining church records and making up to date information available and accessible to all staff at all times. The reporting capabilities are very powerful. The way the program works isn't always as intuitive as some other programs but easily learned. The privacy features are more than adequate and give confidence in using it. There are some features we don't use, for example the financial features. Being able to have multiple "churches" is a great feature and one we use to enable different groups to keep their own records. Overall this is a great program that saves us time, helps us keep track and stay people focused.

PROS

Powerful reporting tools. Great privacy protection. Keeps up to date information and data available at all times.

CONS

Not always ready to use.

Vendor Response

Hi Jill, thanks for your review. We always love to hear how people are going with Pastoral Care.

Replied February 2017

Clinton

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2019

Limited functionality. Dated software

PROS

You can back up your data? The program opens quite quickly.

CONS

Customer support is non-existent once you are set up. Interface is confusing and illogical. Functionality - attempted to do everything but nothing well

Reason for choosing Pastoral Care

It was a long long time ago...

Vendor Response

Hi Clinton, it's a shame you are not enjoying Pastoral Care Software, a very high proportion of our reviews are very helpful to others, and have a lot more good things to say about our software. Our records show your church has been with Pastoral Care since 2008, and has upgraded from version 10, to 11, to 13, so I am a little confused that sticking with us for so long through so many versions leaves you so unhappy :( Tech support has always been available through the web site (Help - Help Desk) and we respond to all questions usually within 24 hours.

Replied August 2019

Scott

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2017

PC 13 Usefulness

Pastoral Care has been a great addition to my office tools to manage our Church databases, directories and various ministries.

PROS

The latest edition is much easier to use than previous ones. The custom reports and directories are great and very easy to use now.

CONS

I would still like some more freedom to put some details into Custom forms without having to use a whole "group" of fields.

Vendor Response

Hi Scott, thanks for your review. Yes, Custom reports has come a long way since we started them many versions ago, its great to hear how you are using Pastoral Care.

Replied January 2017

Ian

Religious Institutions, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

Restoring control to church records

In 2007 The Caboolture Region Uniting Church sought to find software to manage membership details and to develop communication processes that worked more effectively with our members. The Pastoral Care program opened up other opportunities to manage congregational life and to respond to other problems within church management and administration. We have been using Pastoral Care since 2008 to initially manage membership rolls. As our use developed and the training for the use of Pastoral Care Program through the training programme in Toowoomba that particular year, we have increased the database of membership details to suit the management of three congregations. Today the program manages Rolls, Email communication on a weekly basis, Rosters for congregation worship preparation, Membership directory, Blue Card registration, Congregation and membership reporting for statistical purposes. We are starting to utilise the visitation and care of members this year as we commence ministry with two ministerial agents. This will allow better security of internal communication of pastoral issues. The resources for financial, library, venue booking and asset register are yet to be explored, as at this point they are managed by other methods.

PROS

Ease of use and seamless updates

Vendor Response

Thanks for your comments Ian, Great advise to start small and work your way up, as our software does do so much when you get into it!

Replied January 2017