# Pastoral Care Software Reviews, Demo & Pricing - 2026

> Review of Pastoral Care Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/church/pastoral-care-profile

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Pastoral Care

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Overview

[Reviews](https://www.softwareadvice.com/church/pastoral-care-profile/reviews/)[Alternatives](https://www.softwareadvice.com/church/pastoral-care-profile/alternatives/)

# Pastoral Care 2026: Benefits, Features & Pricing

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Pastoral Care

4.0

[(31)](https://www.softwareadvice.com/church/pastoral-care-profile/reviews/)

Pricing

Starting at $399.00 one time

Top Alternatives

### About Pastoral Care

Pastoral Care is an on-premise church management solution. The solution enables churches to manage communications and relationships with their members. Key features include venue management, child safety management, wedding registration, financial management, funeral registry, data import/export and more.

Pastoral Care enables users to add new families to the church’s database or add members to an existing family. The solution lets users track attendance trends by creating rolls for Sunday school, kids’ programs, home groups and youth programs.

Pastoral Care can record givings, issue receipts and create summary reports for attendance, total givings and the number of commitments for particular events. It also provides a user dashboard that displays alerts, reminders, rosters and registries.

## Pastoral Care User Interface

## Popular Pastoral Care Alternatives

Main Product

Pastoral Care

4.0

[(31)](https://www.softwareadvice.com/church/pastoral-care-profile/reviews/)

Ratings Breakdown

-   3.74Ease of use
-   4.24Value for money
-   4.10Customer support
-   4.10Functionality

Pricing

Starting at $399.00 one time

Alternative Product

[Planning Center](https://www.softwareadvice.com/accounting/planning-center-profile/)

4.7

[(1138)](https://www.softwareadvice.com/accounting/planning-center-profile/reviews/)

Ratings Breakdown

-   4.44Ease of use
-   4.53Value for money
-   4.58Customer support
-   4.54Functionality

Pricing

Available upon request

Alternative Product

[Chmeetings](https://www.softwareadvice.com/church/chmeetings-profile/)

4.9

[(162)](https://www.softwareadvice.com/church/chmeetings-profile/reviews/)

Ratings Breakdown

-   4.82Ease of use
-   4.87Value for money
-   4.87Customer support
-   4.69Functionality

Pricing

Starting at $12.00 per month

Alternative Product

[Gracely](https://www.softwareadvice.com/church/gracely-profile/)

4.8

[(23)](https://www.softwareadvice.com/church/gracely-profile/#reviews)

Ratings Breakdown

-   4.87Ease of use
-   4.95Value for money
-   5.0Customer support
-   4.57Functionality

Pricing

Starting at $19.00 per month

Alternative Product

[Text In Church](https://www.softwareadvice.com/church/text-in-church-profile/)

4.6

[(259)](https://www.softwareadvice.com/church/text-in-church-profile/reviews/)

Ratings Breakdown

-   4.53Ease of use
-   4.42Value for money
-   4.71Customer support
-   4.40Functionality

Pricing

Starting at $37.00 per month

Alternative Product

[One Church Software](https://www.softwareadvice.com/church/one-church-profile/)

4.9

[(74)](https://www.softwareadvice.com/church/one-church-profile/reviews/)

Ratings Breakdown

-   4.77Ease of use
-   4.91Value for money
-   4.97Customer support
-   4.74Functionality

Pricing

Starting at $58.00 per month

## Pastoral Care Pricing and Plans

Starting price: $399.00 one time

Free Trial

Free Version

Basic

$399.00

one time

No plan information available

## Pastoral Care Features

-   Popular features found in Church Management
    
    Attendance Tracking
    
    Event Management
    
    Member Communication
    
    Member Directory
    
    Online Calendar
    
    Online Giving
    
    Pledge Management
    
    Small Group Management
    
    Volunteer Management
    
    Worship Planning
    
-   More features of Pastoral Care
    
    Child Check-in
    
    Customizable Reports
    
    Donation Management
    
    Member Portal
    
    Membership Management
    
    Multi-Location
    
    Reminders
    

## Pastoral Care User Reviews

Overall Rating

4.0

Ratings Breakdown

5

39%

4

42%

3

10%

2

3%

1

6%

Secondary Ratings

Ease of Use

3.7

Value for money

4.2

Customer support

4.1

Functionality

4.1

John T.

Verified reviewer

Used monthly for less than 6 months

Review source

Reviewed August 2018

I enjoy this product because it helps me in my job as a Pastor when I visit.

5

To effectively carry out my job as a pastor.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

It creates ways for me to effectively carry out Pastoral Care with others, in a variety of different contexts.

Cons:

This software while helpful, requires long updates to the computer depending on the computer you upload the program to. That is probably the computer's fault and not the product, yet I thought it was worth noting..

Vendor Response

Greetings from Australia Joh, thanks for your review of our product, we really appreciate the feedback.

Replied August 2018

Read More

MS

Milena S.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

No Customer Support

5

I purchased an upgrade late last year and have had no customer support. I am now not able to use the program anymore because there is no communication from the creators, no help. After paying for the upgrade I am now locked out of the system and can not add more people or information to my database.

Ratings Breakdown

5

Ease of use

3

Value for money

1

Customer support

5

Functionality

Pros:

Easy to print reports and add people very straight forward program

Cons:

There is no customer support, no response to emails.

Read More

CH

Clinton H.

Verified reviewer

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Limited functionality. Dated software

1

Ratings Breakdown

1

Ease of use

2

Value for money

1

Customer support

2

Functionality

Pros:

You can back up your data? The program opens quite quickly.

Cons:

Customer support is non-existent once you are set up. Interface is confusing and illogical. Functionality - attempted to do everything but nothing well

Reasons for choosing Pastoral Care

It was a long long time ago...

Vendor Response

Hi Clinton, it's a shame you are not enjoying Pastoral Care Software, a very high proportion of our reviews are very helpful to others, and have a lot more good things to say about our software. Our records show your church has been with Pastoral Care since 2008, and has upgraded from version 10, to 11, to 13, so I am a little confused that sticking with us for so long through so many versions leaves you so unhappy :( Tech support has always been available through the web site (Help - Help Desk) and we respond to all questions usually within 24 hours.

Replied August 2019

Read More

JM

Jill M.

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Caring for pastoral care

4

We have used this program for many years and seen it grow from good to great. With the cloud facility included now we have found it an invaluable tool for maintaining church records and making up to date information available and accessible to all staff at all times. The reporting capabilities are very powerful. The way the program works isn't always as intuitive as some other programs but easily learned. The privacy features are more than adequate and give confidence in using it. There are some features we don't use, for example the financial features. Being able to have multiple "churches" is a great feature and one we use to enable different groups to keep their own records. Overall this is a great program that saves us time, helps us keep track and stay people focused.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Powerful reporting tools. Great privacy protection. Keeps up to date information and data available at all times.

Cons:

Not always ready to use.

Vendor Response

Hi Jill, thanks for your review. We always love to hear how people are going with Pastoral Care.

Replied February 2017

Read More

JM

Jenny M.

Verified reviewer

Religious Institutions

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2017

Great product

5

We have found PC12 to be an amazing product that is an absolute gift to the church. The program does much more than we have even tried to do, the security is rock solid and support fantastic. I would highly recommend it.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Price, features, ease of use, security, flexibility, user manual.

Cons:

If I open the program and then do not use it for a long period of time it will crash.

Vendor Response

Thanks for your great review Jenny, always a pleasure to hear how Pastoral Care helps our churches!

Replied January 2017

Read More

SL

Scott L.

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2017

PC 13 Usefulness

4

Pastoral Care has been a great addition to my office tools to manage our Church databases, directories and various ministries.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

The latest edition is much easier to use than previous ones. The custom reports and directories are great and very easy to use now.

Cons:

I would still like some more freedom to put some details into Custom forms without having to use a whole "group" of fields.

Vendor Response

Hi Scott, thanks for your review. Yes, Custom reports has come a long way since we started them many versions ago, its great to hear how you are using Pastoral Care.

Replied January 2017

Read More

IL

Ian L.

Religious Institutions

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed January 2017

Restoring control to church records

5

In 2007 The Caboolture Region Uniting Church sought to find software to manage membership details and to develop communication processes that worked more effectively with our members. The Pastoral Care program opened up other opportunities to manage congregational life and to respond to other problems within church management and administration. We have been using Pastoral Care since 2008 to initially manage membership rolls. As our use developed and the training for the use of Pastoral Care Program through the training programme in Toowoomba that particular year, we have increased the database of membership details to suit the management of three congregations. Today the program manages Rolls, Email communication on a weekly basis, Rosters for congregation worship preparation, Membership directory, Blue Card registration, Congregation and membership reporting for statistical purposes. We are starting to utilise the visitation and care of members this year as we commence ministry with two ministerial agents. This will allow better security of internal communication of pastoral issues. The resources for financial, library, venue booking and asset register are yet to be explored, as at this point they are managed by other methods.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use and seamless updates

Vendor Response

Thanks for your comments Ian, Great advise to start small and work your way up, as our software does do so much when you get into it!

Replied January 2017

Read More

TB

Trevor B.

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2017

Pastoral C 12

3

There are a few changes or inprovments I would like to sujest. One is, under the title 'individual condition' I think it woud be great to add 'member' as a choice. Because we have active people that call our church their home but they are not members.

Ratings Breakdown

2

Ease of use

3

Value for money

2

Customer support

4

Functionality

Pros:

user friendly

Cons:

I do not find it easy to proform alot of the benifits in the program

Vendor Response

Thanks for your review Trevor. For Membership we recommend using a Status, as this is intended for such categories. To learn more about usage of the various features, check out our video and audio tutorials for PC12 and PC13 at www.pastoralcare.com.au, look for the help menu there and select tutorials.

Replied January 2017

Read More

ML

Martin L.

Religious Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2017

Best Church Software Around

4

I have been using Pastoral Care for the past 15 years. In that time I have found it to be the best means of keeping the statistics of the Church in order. With each update, Pastoral Care has only got better.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Ease of use. Extent of Features

Cons:

Cost

Vendor Response

Thanks for your review Martin, its always great to hear how Pastoral Care Software is blessing a church! All the best, Russell

Replied March 2017

Read More

SM

Spencer M.

Verified reviewer

Religious Institutions

Used monthly for more than 2 years

Review source

Reviewed March 2018

A fantastic database program. At times, it can be slow and basic, but the fields are comprehensive

4

It enabled attendance tracking and well as contact information, streamlining procedures.

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

It is a fantastic database service. The default fields are very comprehensive and you can add you own. It also organises it in a very simple manner. It has a huge range of reports and filters you can you to find and display what you are looking for, as well as contacting whole groups of people at once.

Cons:

It doesn't handle multiple people accessing the database at the same time too well. It also has been prone to becoming very slow to load resources at times. It can also be challenging removing people from the database or separating families.

Read More

Showing 1 - 10 of 31 Reviews

[See All Reviews](https://www.softwareadvice.com/church/pastoral-care-profile/reviews/)

## Pastoral Care Popular Comparisons

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