Pastoral Care vs PastorsLine

Pastoral Care has 30 reviews and a rating of 4 / 5 stars vs PastorsLine which has 186 reviews and a rating of 4.26 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4 / 5 (30)
4.26 / 5 (186)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
August 7, 2019
April 26, 2022
Pros/Cons
  • Pros

  • Price, features, ease of use, security, flexibility, user manual.
  • It is a fantastic database service. The default fields are very comprehensive and you can add you own.
  • Cons

  • If I open the program and then do not use it for a long period of time it will crash.
  • Interface is confusing and illogical. Functionality - attempted to do everything but nothing well.
  • Pros

  • Found it fairly easy to configure and there are ample examples and demo's within the documentation when you have a question. From a price performance perspective Pastorlines is very competative.
  • We mainly went with PL for the price and syncing with CCB. I like supporting the smaller orgs and because of it we've had good customer service.
  • Cons

  • The UI is a little difficult, both on the web and the app.
  • I found that the software can be a bit intimidating at first to use and get set up with.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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