PastorsLine vs TouchPoint

RATING:

4.3

(187)

PastorsLine has 187 reviews and a rating of 4.26 / 5 stars vs TouchPoint which has 242 reviews and a rating of 4.31 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (187)
4.3 (242)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
December 14, 2023
June 15, 2023
Pros/Cons
  • Pros

  • Found it fairly easy to configure and there are ample examples and demo's within the documentation when you have a question. From a price performance perspective Pastorlines is very competative.
  • We mainly went with PL for the price and syncing with CCB. I like supporting the smaller orgs and because of it we've had good customer service.
  • Cons

  • The UI is a little difficult, both on the web and the app.
  • I found that the software can be a bit intimidating at first to use and get set up with.
Read all user reviews
  • Pros

  • Ability to send and track mass emails. Great for organizing church members.
  • So glad someone recommended TouchPoint to us. It is the best option we found and the pricing is VERY reasonable.
  • Cons

  • The only negative is that some of the features can sometimes be difficult for some people to understand how to use them.
  • The formatting of e-mails, especially with images, is limited.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos