ProPresenter vs ShelbyNext Membership
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.3 / 5
3.8 / 5
Value for Money
4.4 / 5
3.9 / 5
Customer Support
4.4 / 5
3.8 / 5
Functionality
4.5 / 5
3.6 / 5
Last Review Written
May 22, 2024
March 25, 2024
Pros/Cons
Pros
- My overall experience has been nothing but positive. For the price point you get an amazing product that will meet most if not all of your presentation needs.
- We love the reliability and integration of the ProP platform. It makes our song presentation seamless and incredibly professional.
- They have made a much better product that is FULL of helpful features. I have always loved the way Pro just WORKS and that you can do almost anything with it.
Cons
- Will sometimes crash with no warning. Does not always remember output settings that were last used.
- It's annoying to have to have the main computer on and then your computer on at the same time to make changes. I also don't like that you have to pay per computer rather than an overall subscription.
- PP7 specifically can be glitchy, and the fact that you have to continue to pay for the updates is a big downside.
Pros
- I love that you can access the software via the internet at anytime instead of having to be on the church's network. The phone app is awesome and we truly love it as a staff.
- I think that Shelby Next has helped to solve people from "falling through the cracks. I am thankful for any tool that helps us reach our community more effectively.
- The software is generally user friendly and easy to navigate. The customer service and account representatives are usually friendly and kind.
Cons
- Having to "show all" or next page is also a problem. Starting all over when you are checking attendance is a problem.
- We've had several instances where when problems arose, customer service reps were just as perplexed with the issue.
- The software can be difficult to navigate and can suffer from performance issues depending on the ammount of users logged in at a time.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
