--- title: "Rock RMS Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Rock RMS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Rock RMS is a good fit for you!" source_url: "https://www.softwareadvice.com/church/rock-rms-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Church Management Software](https://www.softwareadvice.com/category/4520-church-management/) / [Rock RMS](https://www.softwareadvice.com/church/rock-rms-profile/) / Rock RMS Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/church/rock-rms-profile/) Reviews [Alternatives](https://www.softwareadvice.com/church/rock-rms-profile/alternatives/) # Rock RMS User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 105 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.9/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 97 reviews (92%) - 4 stars: 5 reviews (5%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 2 reviews (2%) ### Most mentioned pros - Support is widely available in all forms: online videos and documentation, free support via the excellent community of devoted users, as well as paid options in the form of pay-as-you-go or retainer. - Out of the box, it offers a great experience for all churches for member management, groups, registrations, communications, and more. When you're ready, you can take it farther much faster than any other system out there. - It handles people, groups, giving, and communications well, and its open architecture lets me extend it wherever our ministry needs go. ### Most mentioned cons - It required so much development and was not plug-and-play. ## Rock RMS customer reviews Showing reviews 1-25 of 105 (page 1). ### Best System Available for Churches - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It has been a joyful and terrifying learning experience that I would not trade for anything! I would never go back to a basic never changing system. I love having full control and customizable options available. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Church Management and customization this database is Amazing! Reporting is a breeze! The community support is by far my favorite part of Rock! #### Cons Trying to keep up with the latest and greatest is both a pro and a con! I love that new things are constantly available that also makes my job more challenging as I have to learn and train my staff on any new features. --- ### Rock Rocks - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Every church needs this, with one place, you can get everything you need for ministry. Rock RMS has been a strong fit for our church. It handles people, groups, giving, and communications well, and its open architecture lets me extend it wherever our ministry needs go. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Rock RMS system feels our own. We often feel rock work for us rather we work for rock. The flexibility is also unmatched. Lava, SQL, and .NET let us build custom dashboards, workflows, and automations that fit our multi-campus church exactly, without waiting on a vendor. #### Cons Learning curve can be steep, major version upgrades take real planning, and documentation has gaps on advanced topics, so you sometimes rely on the community forums or trial and error to get things working. --- ### RockRMS Rocks - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Rock is the defacto church management and digital ministry system, limited only by your investment. Out of the box, it offers a great experience for all churches for member management, groups, registrations, communications, and more. When you're ready, you can take it farther much faster than any other system out there. Support is widely available in all forms: online videos and documentation, free support via the excellent community of devoted users, as well as paid options in the form of pay-as-you-go or retainer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rock solves today's problems, and tomorrow's; it does everything you need and more; you cannot outgrow it or outdo it, and no community of users is more devoted or helpful than the Rock Community. Reporting is second to none. Customizations are plentiful, either DIY or via outside help, and offers incredible value for the cost. #### Cons Rock can be intimidating because it is very powerful. Don't let that get in the way - a little time invested now will go a long way for your church/ministry. --- ### Assistant to the Database Manager - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Religious Institutions - Company size: 51-200 employees The user-friendly nature of the software promotes community involvement and learning. There are challenges in training staff who work in different areas. Full review available after login on Software Advice --- ### How Awesome Rock Is - Overall rating: 5/5 - Reviewer: William S. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have been on Rock since 2017, and overall we love our Rock. It is truly the Rock we stand on #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, versatile and great support from the community and vendors. Easy check-in setup giving and the website setup is awesome #### Cons Not truly sure other than you really need a developer or a vendor to work with to make modifications that you need #### Vendor response Thank you, Bill! We're so grateful for your long-standing partnership! It's wonderful to hear how Rock has supported your ministry and that you're finding strength in both the platform and the community. Many of our churches use Rock out of the box – no developer required. Though if churches want to, there are vendors ready to help with customizations. Rock is flexible like that! We’re honored to be part of your mission—here’s to many more years of building together! Replied May 2025 --- ### Best decision we have made! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The ability to receive both core updates from the development team of Rock RMS, as well as customise Rock RMS using the built in features, plus perform custom development ourselves if necessary.Child Check-in was improved dramatically for us!The community is amazing as well, with forums, ideas, chats, and recipes on how to set new features up using Rocks customisation features. #### Cons It takes a bit of extra work to set it up for countries outside of the USA. --- ### Rock RMS Review - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Overall the system was adequate for my daily operations. #### Cons The customer service was very difficult! --- ### ROCK your Church - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered I've enjoyed the community and the platform. It is very easy jump on board and so many people are willing to go out of their way to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's versatility and personal touch allows for ministry to feel one-on-one. #### Cons Not necessarily with Rock, but more so with the changes that our instance had prior to my joining our team has made it so there is a lot of cleanup that has to be done due to changes to core and other clutter throughout our instance. --- ### Amazing Community Centric System - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the community behind Rock. You are never alone. There is always someone in the community willing to step up and help at any moment. #### Cons There is nothing that I do not like. RockRMS is not perfect but you can customize it based on your needs. --- ### RockRMS is the easiest to use, implement, and train on software I have ever used, period! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered More people are using our Church Management System than ever. Ministry staff interact with it, and the data helps them to build relationships with people. Event Registration is enabling us to streamline the process of people signing up and not losing that data in the process Groups as a central tool (instead of just small groups) gives our teams a common tool that provides clear understanding or what smaller groupings of people look like. eRA is a revolutionary tool for our team. We've never had this level of insight into who is connected to our church We haven't even fully integrated our giving processes, and we're anxious to leverage Rock's abilities there, as it's WAY easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The most valuable things about Rock to me: 1. Rock is open AND extensible. We no longer have to compromise on the way we manage our ministry. The software can be configured to work with the way our ministry teams need. 2. Rock's community... I'm continually thankful for Rock's community. From Core developers working with and solicting the community on how to make the next version better, to the level of support we get from other churches, it's all top-notch. We previously paid thousands of dollars per year for a lesser product with less support 3. RockRMS' "Shop" has given us access to tools and ways to accomplish the 'fringe' needs that pop up in a supported way. We can say 'yes' to the "Is it possible" question instead of "not with our software" 4. RockRMS has documentation and real-world examples that work for someone on the administrative/management end, such as myself. However, the documentation and examples are also approachable for my ministry and volunteer staff #### Cons The biggest hurdle that I (and my org) had to work to overcome was taking a more involved and invested approach to integrating and using the software in our ministry areas. --- ### Leave expensive ChMS systems - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Have you ever thought it was weird that a private hedge-fund bought both Fellowship One and Shelby and created a quiet monopoly in the ChMS market? Rock is the free, open-source rebellion against monopoly higher prices and lower service for church software. With Rock you have a church database system that allows you to automate ministry workflows and view ministry reports. Want to see "Show me everyone who's attended twice, who's not in a small group, who lives within 2 miles of an open small group". And then you can put that into a list to send an email to them, or make a list for a pastor to call. The best part of Rock is how easy it is to get help and support in the community slack chat. Rock users hang out there all day and answer each other's questions. #### Cons You install Rock on your own server. 1-click, handled-for-you hosting has not arrived yet (2018-10-18). (But it may have by the time you read this) Going from "I'm interested" to "we are setup and running" is the hardest part. You'll probably need a tech-savvy person at your church OR work with a Rock Partner (professional consultants). One common path is take advantage of Microsoft's $3,000 non-profit credits to host on their Azure cloud hosting. So if between saving the money you'd spend on your current ChMS and having effectively free hosting on Azure, there's a big incentive/budget to get yourself over the "we are now setup" hurdle. --- ### Fully featured, incredibly customizable, and a pleasure to work on - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I have heard from many of the church staff from different ministries that they genuinely enjoy using Rock, and it saved us from using multiple different systems with separate, redundant databases of our congregants. Everyone's jobs are made easier with Rock. The community is incredible and the core development team works closely with us to make sure that any changes we're making are the best they can be for us and for the community. It's an absolute pleasure working with Rock. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Although I am a developer that has made many customizations to the software, I am consistently impressed with how well-designed all of the features are, and how many of them there are. A church could do incredible things with this software without employing a developer. But when we do choose to customize or build new features, Rock makes this process incredibly easy compared to other systems I have worked on. New versions are released all the time with a plethora of new features. Just when you think Rock couldn't possibly do any more for your church, they announce a new version with things you never knew you wanted but now must have! #### Cons Anything I could mention here would be nitpicking. --- ### An awesome relationship management system for any size church - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered We were on Arena and migrated to Rock v7.3. Before go live we did a huge amount of planning, process redesign with the inidivual ministries as well as training everyone. Once we went live, we had probably the best softwear launch ever in my 20 years of managing software releases. We launched to 9 campuses across kids, students, volunteer check-in, events, connects, groups, and next step registrations, integration with Pushpay and Secure Give, email and text to workflow etc. We are getting ready to deploy 7.4 next week and will start testing v8. We are super excited to start utilizing content channels to basically replace our website and have partnered with a group of churches to build a mobile app completely open source with Rock as the back end. Our mission is to impact our world with the love and message of Jesus Christ to everyone, everyday, everywhere. Rock helps us to use technology to do that! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rock is so powerful right out of the box but because it is open source, intuitive, and there is huge support community that comes with it...Rock has completely transformed our IT department. We can quickly delivery small, medium and large asks from all areas of ministry. This in turn is changing how the ministries are looking at processes in general and they can see results. #### Cons Truthfully there aren’t really cons, the folks at Spark are awesome in helping us to customize where needed on the more complex functions and where it make sense they actually add the functionality to core product. They are growing and so is the community of Rock developers. --- ### Not only is it the most affordable, it's simple the best! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are using the Rock to help us bring together the reach of the web and the power of data to make disciples. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how flexible it is. We generally don't have to worry about workarounds like we did in systems past. We love how it fixed so many of our difficult problems without becoming a problem itself. The community is also a great part. You aren't buying into a company, you are joining a community. #### Cons Waiting for the newest features and tools. It can seem like forever when it's something you didn't even know you needed until you heard it's coming soon. Then you have to wait until it's polished and ready. When it's here though, it's basically Christmas. --- ### Endless possibilities! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. While challenging, our overall experience has been great! Change is always difficult, much of our staff was not thrilled with learning a new system. However, a few years in now and they hardly remember what we had before! I have learned and developed my skills personally because of Rock. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the customization possibilities of Rock. It has been such a gift to our ministries to be able to have tools that work the way we need them to. #### Cons The degree of difficulty involved to customize and build new things. However, this has challenged me to learn. #### Vendor response Thank you! We're so encouraged by your story—hearing how Rock has both supported your ministries and sparked personal growth means so much to us. We know that change can be tough, and we’re grateful for your perseverance and leadership through that journey. Having lots of options can mean lots of things to learn. It sounds like you’re on the right track! We're honored to be part of your mission, Helen! Replied May 2025 --- ### Great for larger churches - Overall rating: 4/5 - Reviewer: Ryan S. - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Functionality: 5/5 #### Pros If you are a larger church with a high membership count, Rock is fantastic software. There is a steep learning curve, but the customizability makes up for it if you have the resources to invest in employees or third-party developers, who can help you with that. #### Cons Learning curve for Rock is incredibly steep. If you do not have the time, resources, or desire to invest in such a complex product, it may be worth looking for a more user-friendly church management platform. --- ### Rock RMS well... Rocks! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered We absolutely love Rock RMS, it's helped us scale from up to 20 locations and we can manage a lot through the interface. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The thing we link most of all is that it included all the features we were trying to use with multiple different platforms and the ability to customize and automate using workflows. #### Cons The cons are that if you really want to dig in a customize. You have to be willing to dive in a little deeper that the surface level. You should start to make workflows and learn LAVA and SQL to be able to pull in information from your church database. --- ### The next generation of church management systems is here! - Overall rating: 5/5 - Reviewer: Brent P. - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. This is a monumental shift in what is out there. Instead of shoving your church data into a pre-built box solution from a vendor, this is a set of Legos that comes pre-assembled, functional out of the box, but allows you to fully customize what you see, where you see it, and even how it looks. If you have further skills, you can even code your own integrations with this. They didn't lock it down like so many vendors do. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Open source, shared community, highly active Slack support community, plugin shop, fast growing wave of adoption... Look, this is the future of church software. It does everything we had with a very expensive vendor of the past 15 years and it does so better, with more ability for customization, and is free to smaller churches. Larger churches should support the core team for sure, but even that isn't forced. The heart behind this product is incredible and the product is constantly improving with 2-3 major releases a year! We're seeing more flexibility and customization happening than we've had in the past 15 years combined and we're on year 1 still. #### Cons - There is a learning curve with self hosting, but there are 3rd party partners that you can pay to migrate or set you up, and extensive step-by-step documentation exists as well. - You don't NEED a developer to use this, but having one can sure make things easier and allows you to customize. --- ### Great community-based tool for managing church/house of worship data - Overall rating: 5/5 - Reviewer: Joseph A. - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Rock RMS is THE tool we are using to manage all internal data. Congregants can log in and register for events, give tithes, and make changes to their family profiles, and it is all updated in real-time for staff to manage. We use it for project management, resource reservation, and mass communication. It is very good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The web based interface is very easy to use, and it is very customizable for the organization's particular needs. The history tracking feature is very helpful. #### Cons At times the interface can be slow to load, and some of the parts of the GUI, it is not always clear if you need to click a "save" button or if it is auto-saving. --- ### Recently implemented Rock install and loving it. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2017 - Review source details: This review was submitted organically. No incentive was offered Lower cost, more power, more flexibility, greater ease of use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Rock's feature-set far exceeds our previous solution that cost > $1k / month. Biggest pro is access to data: if we are recording the data, there is no limit to how it can be processed or viewed. Second biggest pro is flexibility: the entire software is open source and extensible. Beyond that, we were very surprised at how much customization and flexibly were available without ever writing a line of code. Lastly, Rock is a much more polished solution than other options we've looked at: more features, mobile friendly, a UI that just makes sense. #### Cons The flexibility definitely requires knowledge and time to setup and administer. We definitely wouldn't change that because of the flexibility it provides, but you should expect to need a knowledgeable point person that has time available. --- ### Great package but... - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: January 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros There is so much that Rock can do. We loved the fact that everything is completely open source and customizable. There is little that Rock cannot do. #### Cons We are a small church and have realized over a long period of time that you almost have to have a full time person or team that is solely responsible to rollout Rock and maintain it. I know that it spectacular for larger churches with large staff but was far too much for a medium sized church to implement. --- ### Changed the game for us - Overall rating: 5/5 - Reviewer: Holly P. - Industry: Religious Institutions - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: February 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Implementing the Rock RMS system was the biggest thing that we did to be able to better understand - and structure - our church data. It is user friendly for ministry leaders, yet powerful enough to build strong analytics from it. The open source model creates a network of partners that can help you out if you don't have a large IT team. #### Cons There is still a learning curve with Rock, and probably a few too many data fields (that can cause confusion at times). --- ### RockRMS Rocks! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: August 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review. The people are friendly and reachable. The Core Team listens and makes changes when needed. By far, so much better than any corporate software company I have dealt with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to do so many things without having to be a developer, etc. The community that supports Rock is amazing and answers questions to much faster than any tech company. Out of the box Rock does so much more than your usual church management system, but the fact that you can customize so much of it without having a developer, has truly changed my job as a DB Admin in incredible ways. #### Cons There are some assumptions made about how you should handle your data that I would make differently. So, it is a little frustrating when I run up against those things, but the community is always there to help with a solution. --- ### We Love Rock - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fact that Rock is so customizable and learning how to utilize that customization capability is so easy, makes this an incredible software. It has impacted the way we interact with our congregants in every way. Also information is easily accessible to our staff and easy to find. #### Cons To utilize it's full capability you need a staff member who is devoted to learning the ins and out. You don't need to hire someone specifically for Rock but you do need someone on staff who is willing to learn the ins and outs and put the time in to make it great for your organization. --- ### Rock Rocks Data and Event Management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: 1-3 years · daily - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using Rock for over a year and are very happy with the change from our previous management software. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Rock is so user friendly and intuitive. I use Rock daily for data capture and retrieval and event set-up. #### Cons I have not found anything that I dislike about the software at this point. I have had no difficulties in finding solutions to my needs. ---