Roll Call is a church management solution that can be deployed either on-premise or in the cloud. It offers a centralized membership database, contribution tracking system, group and class management system, children’s check-in system and church attendance portal.

Roll Call’s membership database allows users to capture contact information for storage in a unified location. It also helps users communicate with members of the congregation and view attendance data at a glance.

Users can track congregation participation in small groups, classes, volunteer boards and leadership boards. By allowing for the creation of unique directories for different activities, Roll Call helps users track their member's activity and manage administrative duties.

On-premise pricing depends on the church congregation’s size and the number of concurrent users. Roll Call’s cloud-based deployment option is available on a tiered subscription basis.

Customer care includes live phone support, remote access support, training videos and optional on-site training. Pricing is based on the number of users.



181 Reviews of Roll Call

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 181 reviews

November 2018

Misty from Texas Bible College

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Easy Attendance

Pros

Makes taking class attendance a very quick and efficient task.

Cons

It can be a little frustrating to add or remove a student from the class roll.

November 2018

Judy from Derby Church of Christ

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Derby Church of Christ

I was new to the secretary job and wanted a church program that was simple and easy to use. We are a small church and didn't need a lot of bells and whistles. My son helped me to find the program on the internet and we downloaded a trial. It took me a while to figure out how to use some of the options, but it does everything I need and is easy to understand. I have had to call support a few times, but they were very helpful in answering my questions. I am very pleased with the program and would buy it again. Thanks

Pros

Easy to enter database and pretty self-explanatory

Cons

nothing that comes to mind. I found it easy to maneuver once I got my bearings. There are parts of the program we will never use as a small church, but it has everything I need.

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

A church's best friend for attendance and membership data

Church admins will love this software, especially since it offers great support and training tools.

Pros

All the data about members and attendance are stored in one localized database. It makes it easy to communicate with church members and to keep track of which members are volunteering for certain groups. This is what my church uses it for mostly, but it also offers many other great features. Another great thing to keep in mind is that churches can determine which package is best for them depending on the size of their congregation, so they are not paying more for services that they cannot utilize.

Cons

The design of the software does not have a modern look. Very simple and basic, but this can also make it easier for users to navigate.

August 2018

Collin from Sprout Communications, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2018

Complex tool that is hard to implement for an established church

We bought the software and attempted to use it for a week, but ended up going a different direction.

Pros

This tool is very robust and has tons of options. It offers a variety of useful reports etc.

Cons

There is a lack of direction and integration into established church systems. It's hard to get going with this tool for sure.

April 2018

Philip from First ARP Rock Hill

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Solid and functional software. Outstanding Customer Service.

Greatly enhanced our organization's connectivity. Essentially easy to use and manage. Great customer service.

Pros

Really feature-rich. Mostly intuitive and user-friendly. Scalable to meet the demands of the organization.
THE CUSTOMER SERVICE IS SECOND-TO-NONE. Quick to respond. Personable. Expert. Stays until the job is done.

Cons

Some initial learning required in order to really understand the product. The GUI could stand to be upgraded a bit.

April 2018

Jennette from Oak Grove Free Will Baptist Church

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

This product has helped me save a lot of time in posting tithes and offerings.

Pros

How easy it is to pull up a members information and relay to them the exact amount they have donated

Cons

I really don't have any complaints . I have enjoyed this program and would recommend it highly. Some of the features I don't need so I can't submit a review on those features.

April 2018

Lynette from Lake Union Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Perfect software for our small church! Roll Call was exactly what we needed.

Pros

Easy to use; easy to generate reports and great price! As to customer service, they are amazing. Quick to reply, ready to help, want to accommodate. This software is going to save us a lot of work!

Cons

Nothing we can think of! There have been a few minor questions/issues as we transitioned to this software, but the customer service has been great and these have been resolved.

March 2018

John from St. Luke's Ordinariate Catholic Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Gives me all I need to track my flock. What it does not have I can add in custom fields. EXCELLENT

Pros

I can track all my people including my visitations. What it does not have I can add through customizations

Cons

I wish I could do better reporting. I have not figured out how to make good custom reports. Also, I wish I could customize some of the fields in the dashboard. I'd like to integrate the email into my email software. If that can be done, I've not figured it out yet, but I have not really looked.

March 2018

Thomas from Living Springs Foursquare Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

This product is easy to use. When we did have a minor issue the customer support was excellent.

This product helped us to consolidate all contact information and giving records in one place

Pros

We appreciate the fact that all of our congregations contact information is available in one place. We also like having the ability to track contributions weekly by individual. This product has exceeded our expectations. Excellent value, powerful product. You will not be disappointed with this product

Cons

The only issue we had in using Roll Call was user error. If you use the tutorial videos they do explain all aspects of this software in detail. Customer support was excellent in helping us navigate those areas we had questions on.

February 2018

Donna from Kinnaird Church of God

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Loved it after watching the tutorials a few times and locating correct screens for data entry!

Fast and easy process for year end contribution receipts, ability to make charts and graphs for donations, directories made as well as updated easily...

Pros

Versatility and the capability to do so many things with the data once entered, from directories to pie charts!

February 2018

Mi from The Rock of the C&MA

Company Size: 2-10 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

Roll Call

Pros

Roll Call is great for a church database both for contributions and our children's program attendance. The program streamlined the donation receipts this year.

Cons

Like most church-focused software we considered, it has its limitations because of different levels of church size and the cost of online features. Our church is small so the higher costs do not suit.

February 2018

Ken from Pine Ridge Baptist Church

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

I have greatly enjoyed ROLLCALL. Excellent program.

Pros

It is easy to use and provides all one would need for keeping Church records. As a missionary, I was needing a program to keep financial records, such as giving contributions. It has been exactly what I needed. I had looked at several Church software programs and I am glad that I chose ROLLCALL.

January 2018

Pat from First Presbyterian Church of Albertville

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Great experience with support, tutorials, and everything this application has to offer.

Reduced the number of hours it takes to perform the job. We are a very small church and are currently looking for a permanent secretary. This software is so intuitive. I know it meets our needs but can see where it would be great for bigger churches as well.

Pros

This application is extremely user friendly. It has greatly reduced the time it takes to track our contributions, print out our annual receipts, produce our church directory and print out reports for our elders, pastor or or members. Than you By the Book.

Cons

I like the feature to be able to load into excel. I just wish we had that flexibility to load reports into word.

December 2017

Johnny from Urban Ventures

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

December 2017

Great program for the money!

A good check-in system that allows us to up our security in our children's program.

Pros

This program gives you detailed reports about attendance and families. It also gives you detailed records of families. It has an easy check-in process once everything is set up.

Cons

Some of the software is hard to figure out. Could be a little more user friendly when going through the process of importing contacts. It can also be hard to edit information about a family when you are in the check-in screen (unless I have not figured that function out yet).

It would also be helpful if it was compatible with salesforce in order to upload attendance data.

November 2017

Carole Anne from Fox Hill Central United Method

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

So far it's great. Have only used it for about 6 months

Pros

I find it's very easy to use. My main use is for membership accountability. I'm able to track our membership and use the information for various committees, etc.

Cons

.

November 2017

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

Roll Call is an excellent way to organize and track a Children Ministry in a House Of Worship

Pros

Roll Call allows you to ensure accountability and monitoring to your Children Ministries. By designating who can and cannot pick up children as well how is dropping them off you can rest assured and have peace of mind when you drop your children off with staff and volunteers.

Cons

The user side of the system appears to be a little dated in the visual experience. It would be more effective and easier to use with simpler push button windows. Less text more pictures

October 2017

Michael from Palmyra UMC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

I have looked for several years for a program as easy at Roll Call. Great program.

ease of use and teaching others to use.

Pros

I think the ease of the program. It was easy to set up and to use. It is easy to click on names and get the information we need.

Cons

I wish things like baptism dates, membership dates were easier to apply to the prime screen. You have to go through a couple steps that I still have problems with. I hear they were working on this. Staff is great to work with.

October 2017

Sonya from SM-LAC of Delta Sigma Theta

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2017

This software has been easy to learn and works well for what we are using it for.

We use it for check in at our Sorority meetings. It allows us to quickly check in members and verify their identity. This software has allowed us to streamline our check-in process and increase efficiency and accuracy during check in

Pros

I like that it is easy to use, once trained. Multiple functions is another great quality about this software. It can be as sophisticated or simplistic as you need it to be. The software capabilities can grow with your needs.

Cons

It is not very intuitive. Once you are shown, something, it is fairly easy to pick up. However, without training, it is not as intuitive to perform some of the functions. The videos were not particularly helpful for me, since they didn't cover some of the functions that I wanted to perform.

September 2017

Karen from Lighthouse Family Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

I am so glad I found this software! It was easy to set up and easy to use!

This program is easy to use and has made my workload so much easier and quicker to complete.

Pros

At this point, I am only using the charitable giving section. It is very easy to use and manage reporting! Of course, Customer Service has been amazing and helped make this a very smooth transition to a new software product! I am so grateful for their support. It is also very cost effective.

September 2017

Kaydee from Family Bible Church

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2017

It's worked great for our church. We LOVE the check-in system and name tags for our nursery!

Pros

We use the check-in system with the mobile add-on. It makes checking in for our nursery quick, easy, and secure. We plan to soon expand it to our older children's Sunday School classes as well. We love how nicely the name tags print with the ability to customize what is shown. The automated tracking of attendance is another major selling feature.

Cons

Would like the ability to auto-generate reports via email and to be able to save them as xls or csv. With the use of Nexmo in the mobile add-on, would like to be able to view incoming texts from parents who are being notified to come to the nursery.