Roll Call software


177 reviews(4.5/5)
177 reviews(4.5/5)

Roll Call is a church management solution that can be deployed either on-premise or in the cloud. It offers a centralized membership database, contribution tracking system, group and class management system, children’s check-in system and church attendance portal.

Roll Call’s membership database allows users to capture contact information for storage in a unified location. It also helps users communicate with members of the congregation and view attendance data at a glance.

Users can track congregation participation in small groups, classes, volunteer boards and leadership boards. By allowing for the creation of unique directories for different activities, Roll Call helps users track their member's activity and manage administrative duties.

On-premise pricing depends on the church congregation’s size and the number of concurrent users. Roll Call’s cloud-based deployment option is available on a tiered subscription basis.

Customer care includes live phone support, remote access support, training videos and optional on-site training. Pricing is based on the number of users.

Supported Operating System(s):
Windows 7 , Mac OS , Web browser (OS agnostic) , Windows 8

177 Reviews of Roll Call

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  • Philip from First ARP Rock Hill

    April 2018

    Solid and functional software. Outstanding Customer Service.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Greatly enhanced our organization's connectivity. Essentially easy to use and manage. Great customer service.

    Pros

    Really feature-rich. Mostly intuitive and user-friendly. Scalable to meet the demands of the organization.
    THE CUSTOMER SERVICE IS SECOND-TO-NONE. Quick to respond. Personable. Expert. Stays until the job is done.

    Cons

    Some initial learning required in order to really understand the product. The GUI could stand to be upgraded a bit.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jennette from Oak Grove Free Will Baptist Church

    April 2018

    This product has helped me save a lot of time in posting tithes and offerings.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    How easy it is to pull up a members information and relay to them the exact amount they have donated

    Cons

    I really don't have any complaints . I have enjoyed this program and would recommend it highly. Some of the features I don't need so I can't submit a review on those features.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lynette from Lake Union Church

    April 2018

    Perfect software for our small church! Roll Call was exactly what we needed.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use; easy to generate reports and great price! As to customer service, they are amazing. Quick to reply, ready to help, want to accommodate. This software is going to save us a lot of work!

    Cons

    Nothing we can think of! There have been a few minor questions/issues as we transitioned to this software, but the customer service has been great and these have been resolved.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • John from St. Luke's Ordinariate Catholic Church

    March 2018

    Gives me all I need to track my flock. What it does not have I can add in custom fields. EXCELLENT

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I can track all my people including my visitations. What it does not have I can add through customizations

    Cons

    I wish I could do better reporting. I have not figured out how to make good custom reports. Also, I wish I could customize some of the fields in the dashboard. I'd like to integrate the email into my email software. If that can be done, I've not figured it out yet, but I have not really looked.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Thomas from Living Springs Foursquare Church

    Number of employees: 2-10 employees

    March 2018

    This product is easy to use. When we did have a minor issue the customer support was excellent.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This product helped us to consolidate all contact information and giving records in one place

    Pros

    We appreciate the fact that all of our congregations contact information is available in one place. We also like having the ability to track contributions weekly by individual. This product has exceeded our expectations. Excellent value, powerful product. You will not be disappointed with this product

    Cons

    The only issue we had in using Roll Call was user error. If you use the tutorial videos they do explain all aspects of this software in detail. Customer support was excellent in helping us navigate those areas we had questions on.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Donna from Kinnaird Church of God

    February 2018

    Loved it after watching the tutorials a few times and locating correct screens for data entry!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fast and easy process for year end contribution receipts, ability to make charts and graphs for donations, directories made as well as updated easily...

    Pros

    Versatility and the capability to do so many things with the data once entered, from directories to pie charts!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mi from The Rock of the C&MA

    Specialty: Christian, Protestant

    Number of employees: 2-10 employees

    February 2018

    Roll Call

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Roll Call is great for a church database both for contributions and our children's program attendance. The program streamlined the donation receipts this year.

    Cons

    Like most church-focused software we considered, it has its limitations because of different levels of church size and the cost of online features. Our church is small so the higher costs do not suit.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ken from Pine Ridge Baptist Church

    February 2018

    I have greatly enjoyed ROLLCALL. Excellent program.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is easy to use and provides all one would need for keeping Church records. As a missionary, I was needing a program to keep financial records, such as giving contributions. It has been exactly what I needed. I had looked at several Church software programs and I am glad that I chose ROLLCALL.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Pat from First Presbyterian Church of Albertville

    January 2018

    Great experience with support, tutorials, and everything this application has to offer.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reduced the number of hours it takes to perform the job. We are a very small church and are currently looking for a permanent secretary. This software is so intuitive. I know it meets our needs but can see where it would be great for bigger churches as well.

    Pros

    This application is extremely user friendly. It has greatly reduced the time it takes to track our contributions, print out our annual receipts, produce our church directory and print out reports for our elders, pastor or or members. Than you By the Book.

    Cons

    I like the feature to be able to load into excel. I just wish we had that flexibility to load reports into word.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Johnny from Urban Ventures

    Number of employees: 11-50 employees

    December 2017

    Great program for the money!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A good check-in system that allows us to up our security in our children's program.

    Pros

    This program gives you detailed reports about attendance and families. It also gives you detailed records of families. It has an easy check-in process once everything is set up.

    Cons

    Some of the software is hard to figure out. Could be a little more user friendly when going through the process of importing contacts. It can also be hard to edit information about a family when you are in the check-in screen (unless I have not figured that function out yet).

    It would also be helpful if it was compatible with salesforce in order to upload attendance data.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Carole Anne from Fox Hill Central United Method

    November 2017

    So far it's great. Have only used it for about 6 months

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I find it's very easy to use. My main use is for membership accountability. I'm able to track our membership and use the information for various committees, etc.

    Cons

    .

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    November 2017

    Roll Call is an excellent way to organize and track a Children Ministry in a House Of Worship

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Roll Call allows you to ensure accountability and monitoring to your Children Ministries. By designating who can and cannot pick up children as well how is dropping them off you can rest assured and have peace of mind when you drop your children off with staff and volunteers.

    Cons

    The user side of the system appears to be a little dated in the visual experience. It would be more effective and easier to use with simpler push button windows. Less text more pictures

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from Palmyra UMC

    Number of employees: 2-10 employees

    October 2017

    I have looked for several years for a program as easy at Roll Call. Great program.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    ease of use and teaching others to use.

    Pros

    I think the ease of the program. It was easy to set up and to use. It is easy to click on names and get the information we need.

    Cons

    I wish things like baptism dates, membership dates were easier to apply to the prime screen. You have to go through a couple steps that I still have problems with. I hear they were working on this. Staff is great to work with.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sonya from SM-LAC of Delta Sigma Theta

    Number of employees: 501-1,000 employees

    October 2017

    This software has been easy to learn and works well for what we are using it for.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use it for check in at our Sorority meetings. It allows us to quickly check in members and verify their identity. This software has allowed us to streamline our check-in process and increase efficiency and accuracy during check in

    Pros

    I like that it is easy to use, once trained. Multiple functions is another great quality about this software. It can be as sophisticated or simplistic as you need it to be. The software capabilities can grow with your needs.

    Cons

    It is not very intuitive. Once you are shown, something, it is fairly easy to pick up. However, without training, it is not as intuitive to perform some of the functions. The videos were not particularly helpful for me, since they didn't cover some of the functions that I wanted to perform.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Karen from Lighthouse Family Church

    Number of employees: 2-10 employees

    September 2017

    I am so glad I found this software! It was easy to set up and easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This program is easy to use and has made my workload so much easier and quicker to complete.

    Pros

    At this point, I am only using the charitable giving section. It is very easy to use and manage reporting! Of course, Customer Service has been amazing and helped make this a very smooth transition to a new software product! I am so grateful for their support. It is also very cost effective.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kaydee from Family Bible Church

    September 2017

    It's worked great for our church. We LOVE the check-in system and name tags for our nursery!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We use the check-in system with the mobile add-on. It makes checking in for our nursery quick, easy, and secure. We plan to soon expand it to our older children's Sunday School classes as well. We love how nicely the name tags print with the ability to customize what is shown. The automated tracking of attendance is another major selling feature.

    Cons

    Would like the ability to auto-generate reports via email and to be able to save them as xls or csv. With the use of Nexmo in the mobile add-on, would like to be able to view incoming texts from parents who are being notified to come to the nursery.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Candace from Friends Church

    Number of employees: 501-1,000 employees

    July 2017

    One of the customer rep has given great support in setting up the software to perform and retrieve info I would need.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have a food ministry at our church. They transferred my information from an Excel spreadsheet so now participants use a key fob to sign in. It gives me a count of all the information I need by running reports. It will also show me how many times the participants show up. I can send out mass emails. It has been a great experience and I would recommend this software to anyone who has to keep a count of people.

    Pros

    It was able to be customized to meet our needs. It has saved us hours of paperwork. Also, they were able to transfer all my information from an Excel spreadsheet so I didn't have to retype it all. Easy to use. The software has performed beyond my expectations.

    Review Source: Capterra
  • Pam from Crewe UMC

    Number of employees: 2-10 employees

    July 2017

    Helpful support people who listened to our needs and suggested the best product to meet them

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of saving contributions and creating reports.

    Pros

    The video tutorials are easy to understand, clear and cover all areas for which we've needed assistance.

    Cons

    So far we have not found any negatives. When questions arise we use the video tutorials or contact customer service who have been pleasant, patient and helpful.

    Review Source: Capterra
  • Karyn from University Carillon United Methodist Church

    Number of employees: 51-200 employees

    May 2017

    Roll Call customer service is always helpful

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the customized reports and customer service is always helpful if we have an issue or just need help trying to figure out how to run a specific report.

    Cons

    I wish the customized reports would export directly into Excel in one step instead of copying to csv and copy and paste into Excel.

    Review Source: Capterra
  • Katie from ALFC

    March 2017

    Excellent Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have had the best experience using this software for check in and check out of our children's ministry. We love the labels and the support that we have received.

    Review Source: Capterra
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