Roll Call Software


 

Roll Call is a church management solution that can be deployed either on-premise or in the cloud. It offers a centralized membership database, contribution tracking system, group and class management system, children’s check-in system and church attendance portal.

Roll Call’s membership database allows users to capture contact information for storage in a unified location. It also helps users communicate with members of the congregation and view attendance data at a glance.

Users can track congregation participation in small groups, classes, volunteer boards and leadership boards. By allowing for the creation of unique directories for different activities, Roll Call helps users track their member's activity and manage administrative duties.

On-premise pricing depends on the church congregation’s size and the number of concurrent users. Roll Call’s cloud-based deployment option is available on a tiered subscription basis.

Customer care includes live phone support, remote access support, training videos and optional on-site training. Pricing is based on the number of users.

 

Roll Call - Home screen
 
  • Roll Call - Home screen
    Home screen
  • Roll Call - Contribution report
    Contribution report
  • Roll Call - Search report
    Search report
  • Roll Call - Child check-in
    Child check-in
  • Roll Call - Child check-in #2
    Child check-in #2
  • Roll Call - Receipt
    Receipt
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

175 Reviews of Roll Call

 

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Software Advice Reviews (6)
More Reviews (169)

Showing 1-6 of 6

Mi from The Rock of the C&MA
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Roll Call

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Roll Call is great for a church database both for contributions and our children's program attendance. The program streamlined the donation receipts this year.

Cons

Like most church-focused software we considered, it has its limitations because of different levels of church size and the cost of online features. Our church is small so the higher costs do not suit.

Review Source
 
 

Dave from Harvest Church
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Ooutstanding Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very impressed with overall ease of use and the Video Tutorials

Pros

Very Feature Rich. Very straightforward.

Cons

Accounting is a little cumbersome, but functional

Advice to Others

Video Tutorials are your friend. Check them first and most likely answer your questions

 
 

Gina from Awakening Church Canada Inc.
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was looking to save our church some money on office expenses but also find a program that works well with Mac. RollCall fit the bill on both accounts! We are saving $1400 a year now!! That's a lot for a small church! Thanks RollCall!

Pros

I love that it works well for those that are data entry focused, keyboard shortcuts all work great so there is very little 'mousing' around on the screens. The report exports to Numbers spreadsheets work really well and are much quicker than what we were using before. The number of different reports I can access make it really easy to get all kinds of information into nice presentations for meetings. I also love how I can so easily save it to a stick and "take RollCall home" to work at home too.

Cons

Our children's ministry wishes it could keep track of the kids club points system together with Check-In. Beyond that, I can't really say there is anything else I don't like!

 
 

Caren from Community Bible Church
Specialty: Non-Denominational

September 2016

September 2016

Work and Roll Call

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like the multi tabs in the families and separate records for each person for tithing, reporting, and groups.

Likes Least

A good deal of Extra things that waste time and are either overkill or double info. Some of the inflexibilty in fields and their outputs when some of the records generate. Although the records are as a family, they still function separately, so you have to visit each person with changes (except phone & address). Can be slow and time consuming.

Recommendations

Take a look at your 5-10 year projection of work / ministry. Know that they will grow and you will need Roll Call to grow with it. Like 1 service to 2 services, or double Sunday School hours, or multi campus setup, families with multi last names and the generation of reports on them, SS check-in and security issues

 
 

Rick from Community Bible Church
Specialty: Christian, Protestant
Number of employees: 1 employee Employees number: 1 employee

September 2016

September 2016

Whether in-house or in-the-cloud, Roll Call is a winner!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The team is very responsive to our needs. It is always a pleasure to be able to dialogue directly with the programmers. The folks at Roll Call listen to their customers; and most often implement suggestions that come from the customer.

Likes Least

Nothing we don't like about the vendor. It would be nice if the product offered a little more artificial intelligence in terms of helping us reach the members and visitors that are at risk of falling through the cracks. Don't get me wrong, the information is there, but it does require a bit of knowledge of logical operators to extract it.

Recommendations

It is amazing the amount of Church Management Systems that are available. Do your due diligence; run the numbers and consider what it means to be a good steward of the resources God has entrusted to you. Can you really justify a monthly recurring fee PLUS an annual support fee?

 
 

Preston from Brenham Church of Christ
Specialty: Non-Denominational

September 2016

September 2016

It doesn't exactly fit our situation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It is a reasonable price compared to other products on the market.

Likes Least

It is difficult to figure out at first. I had some trouble.

Recommendations

Make sure that you know how many people you will actually be entering into the database before purchasing. I had entered entire families (not just the kids), not realizing that each parent would be counted as an entry. When I went back to add visitors later on, I was unable to do so because I had exceeded the number of people who could be entered. Although this problem was easily solved by getting an update, I was confused for a while about why this was happening.

 
 
 
Showing 1-20 of 169

Lynette from Lake Union Church

April 2018

April 2018

Perfect software for our small church! Roll Call was exactly what we needed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use; easy to generate reports and great price! As to customer service, they are amazing. Quick to reply, ready to help, want to accommodate. This software is going to save us a lot of work!

Cons

Nothing we can think of! There have been a few minor questions/issues as we transitioned to this software, but the customer service has been great and these have been resolved.

Review Source: Capterra
 

John from St. Luke's Ordinariate Catholic Church

March 2018

March 2018

Gives me all I need to track my flock. What it does not have I can add in custom fields. EXCELLENT

Ease-of-use

Functionality

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Value for Money

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Pros

I can track all my people including my visitations. What it does not have I can add through customizations

Cons

I wish I could do better reporting. I have not figured out how to make good custom reports. Also, I wish I could customize some of the fields in the dashboard. I'd like to integrate the email into my email software. If that can be done, I've not figured it out yet, but I have not really looked.

Review Source: Capterra
 

Thomas from Living Springs Foursquare Church
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

This product is easy to use. When we did have a minor issue the customer support was excellent.

Ease-of-use

Functionality

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Customer Support

Value for Money

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This product helped us to consolidate all contact information and giving records in one place

Pros

We appreciate the fact that all of our congregations contact information is available in one place. We also like having the ability to track contributions weekly by individual. This product has exceeded our expectations. Excellent value, powerful product. You will not be disappointed with this product

Cons

The only issue we had in using Roll Call was user error. If you use the tutorial videos they do explain all aspects of this software in detail. Customer support was excellent in helping us navigate those areas we had questions on.

Review Source: Capterra
 

Donna from Kinnaird Church of God

February 2018

February 2018

Loved it after watching the tutorials a few times and locating correct screens for data entry!

Ease-of-use

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Fast and easy process for year end contribution receipts, ability to make charts and graphs for donations, directories made as well as updated easily...

Pros

Versatility and the capability to do so many things with the data once entered, from directories to pie charts!

Review Source: Capterra
 

Ken from Pine Ridge Baptist Church

February 2018

February 2018

I have greatly enjoyed ROLLCALL. Excellent program.

Ease-of-use

Functionality

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Pros

It is easy to use and provides all one would need for keeping Church records. As a missionary, I was needing a program to keep financial records, such as giving contributions. It has been exactly what I needed. I had looked at several Church software programs and I am glad that I chose ROLLCALL.

Review Source: Capterra
 

Pat from First Presbyterian Church of Albertville

January 2018

January 2018

Great experience with support, tutorials, and everything this application has to offer.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Reduced the number of hours it takes to perform the job. We are a very small church and are currently looking for a permanent secretary. This software is so intuitive. I know it meets our needs but can see where it would be great for bigger churches as well.

Pros

This application is extremely user friendly. It has greatly reduced the time it takes to track our contributions, print out our annual receipts, produce our church directory and print out reports for our elders, pastor or or members. Than you By the Book.

Cons

I like the feature to be able to load into excel. I just wish we had that flexibility to load reports into word.

Review Source: Capterra
 

Johnny from Urban Ventures
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Great program for the money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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A good check-in system that allows us to up our security in our children's program.

Pros

This program gives you detailed reports about attendance and families. It also gives you detailed records of families. It has an easy check-in process once everything is set up.

Cons

Some of the software is hard to figure out. Could be a little more user friendly when going through the process of importing contacts. It can also be hard to edit information about a family when you are in the check-in screen (unless I have not figured that function out yet).

It would also be helpful if it was compatible with salesforce in order to upload attendance data.

Review Source: Capterra
 

Carole Anne from Fox Hill Central United Method

November 2017

November 2017

So far it's great. Have only used it for about 6 months

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I find it's very easy to use. My main use is for membership accountability. I'm able to track our membership and use the information for various committees, etc.

Cons

.

Review Source: Capterra
 


November 2017

November 2017

Roll Call is an excellent way to organize and track a Children Ministry in a House Of Worship

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

Roll Call allows you to ensure accountability and monitoring to your Children Ministries. By designating who can and cannot pick up children as well how is dropping them off you can rest assured and have peace of mind when you drop your children off with staff and volunteers.

Cons

The user side of the system appears to be a little dated in the visual experience. It would be more effective and easier to use with simpler push button windows. Less text more pictures

Review Source: Capterra
 

Michael from Palmyra UMC
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

I have looked for several years for a program as easy at Roll Call. Great program.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Functionality
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ease of use and teaching others to use.

Pros

I think the ease of the program. It was easy to set up and to use. It is easy to click on names and get the information we need.

Cons

I wish things like baptism dates, membership dates were easier to apply to the prime screen. You have to go through a couple steps that I still have problems with. I hear they were working on this. Staff is great to work with.

Review Source: Capterra
 

Sonya from SM-LAC of Delta Sigma Theta
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

This software has been easy to learn and works well for what we are using it for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

We use it for check in at our Sorority meetings. It allows us to quickly check in members and verify their identity. This software has allowed us to streamline our check-in process and increase efficiency and accuracy during check in

Pros

I like that it is easy to use, once trained. Multiple functions is another great quality about this software. It can be as sophisticated or simplistic as you need it to be. The software capabilities can grow with your needs.

Cons

It is not very intuitive. Once you are shown, something, it is fairly easy to pick up. However, without training, it is not as intuitive to perform some of the functions. The videos were not particularly helpful for me, since they didn't cover some of the functions that I wanted to perform.

Review Source: Capterra
 

Karen from Lighthouse Family Church
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I am so glad I found this software! It was easy to set up and easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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This program is easy to use and has made my workload so much easier and quicker to complete.

Pros

At this point, I am only using the charitable giving section. It is very easy to use and manage reporting! Of course, Customer Service has been amazing and helped make this a very smooth transition to a new software product! I am so grateful for their support. It is also very cost effective.

Review Source: Capterra
 

Kaydee from Family Bible Church

September 2017

September 2017

It's worked great for our church. We LOVE the check-in system and name tags for our nursery!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
Value
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Pros

We use the check-in system with the mobile add-on. It makes checking in for our nursery quick, easy, and secure. We plan to soon expand it to our older children's Sunday School classes as well. We love how nicely the name tags print with the ability to customize what is shown. The automated tracking of attendance is another major selling feature.

Cons

Would like the ability to auto-generate reports via email and to be able to save them as xls or csv. With the use of Nexmo in the mobile add-on, would like to be able to view incoming texts from parents who are being notified to come to the nursery.

Review Source: Capterra
 

Candace from Friends Church
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

One of the customer rep has given great support in setting up the software to perform and retrieve info I would need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

We have a food ministry at our church. They transferred my information from an Excel spreadsheet so now participants use a key fob to sign in. It gives me a count of all the information I need by running reports. It will also show me how many times the participants show up. I can send out mass emails. It has been a great experience and I would recommend this software to anyone who has to keep a count of people.

Pros

It was able to be customized to meet our needs. It has saved us hours of paperwork. Also, they were able to transfer all my information from an Excel spreadsheet so I didn't have to retype it all. Easy to use. The software has performed beyond my expectations.

Review Source: Capterra
 

Pam from Crewe UMC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Helpful support people who listened to our needs and suggested the best product to meet them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Ease of saving contributions and creating reports.

Pros

The video tutorials are easy to understand, clear and cover all areas for which we've needed assistance.

Cons

So far we have not found any negatives. When questions arise we use the video tutorials or contact customer service who have been pleasant, patient and helpful.

Review Source: Capterra
 

Karyn from University Carillon United Methodist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Roll Call customer service is always helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the customized reports and customer service is always helpful if we have an issue or just need help trying to figure out how to run a specific report.

Cons

I wish the customized reports would export directly into Excel in one step instead of copying to csv and copy and paste into Excel.

Review Source: Capterra
 

Katie from ALFC

March 2017

March 2017

Excellent Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had the best experience using this software for check in and check out of our children's ministry. We love the labels and the support that we have received.

Review Source: Capterra
 

Rodney from Teaver Road Baptist Church

March 2017

March 2017

Roll Call Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We tried Roll Call on a hunch for our Child Check In needs. Since it was a free trial we were able to work through start up learning and configuring issues. The trial went great, we had to call support a couple of times and they took care of our needs instantly! We have been "live" on the software since early February 2017 and to date no issues! Our Childrens Director couldn't be happier!

Pros

Ease of setup using our own computer people.

Cons

The lack of variety in printer interfaces.

Advice to Others

A little more variety in Dashboard widget configuration would be nice. I would like to have birthdays and anniversarys shown instead of just birthdays.

Review Source: Capterra
 

Louise from Unadilla First Presbyterian Church
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Enjoy this program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We just bought this program in January. Even though we have not had the opportunity to use all the features, the contributions feature has helped us keep our records very easily. The tutorials are very easy to assist when I run into a problem or forget how to do something and the tech people are VERY helpful as well.

Pros

Ease of use

Cons

Have not found any yet

Advice to Others

Not at this time

Review Source: Capterra
 

Lewis from Holy Cross Lutheran Church of Austin Tx
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Holy Cross Lutheran Church (Austin, Tx) Roll Call Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have been using a stand alone version of Roll Call V6 then V8 since June 10, 2003. I have maintain all contribution records for Holy Cross to present. I have just upgraded to V14 Client/Cloud so that our new computer-literate Pastor can also use the other feathers of RC. Very pleased with its performance. Custom support has always been outstanding!

Pros

Does exactly what I need it to do to track contributions and maintain address records for periodic contribution mailings. Our new Pastor will be using many more of the features of Roll Call.

Cons

Complex, but good customer support overcomes my inability to read the manual carefully. I tend to print manuals and use printed version, and presently I am using V13 manual with V14 software. Do not know what I am missing.

Advice to Others

Take time to learn enough to properly use software for your specific application(s). Pay for and use customer service. By The Book has unusually good and friendly customer service and they know their products.

Review Source: Capterra