Roll Call Software


 

Roll Call is a church management solution that can be deployed either on-premise or in the cloud. It offers a centralized membership database, contribution tracking system, group and class management system, children’s check-in system and church attendance portal.

Roll Call’s membership database allows users to capture contact information for storage in a unified location. It also helps users communicate with members of the congregation and view attendance data at a glance.

Users can track congregation participation in small groups, classes, volunteer boards and leadership boards. By allowing for the creation of unique directories for different activities, Roll Call helps users remain aware of who is active and save time on administrative duties.

On-premise pricing depends on the church congregation’s size and the number of concurrent users. Roll Call’s cloud-based deployment option is available on a tiered subscription basis.

This solution also offers a range of customer care, including live phone support, remote access support, training videos and optional on-site training.

 

Roll Call - Home screen
 
  • Roll Call - Home screen
    Home screen
  • Roll Call - Contribution report
    Contribution report
  • Roll Call - Search report
    Search report
  • Roll Call - Child check-in
    Child check-in
  • Roll Call - Child check-in #2
    Child check-in #2
  • Roll Call - Receipt
    Receipt
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8

163 Reviews of Roll Call

 

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Software Advice Reviews (5)
More Reviews (158)

Showing 1-5 of 5

Dave from Harvest Church
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Ooutstanding Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very impressed with overall ease of use and the Video Tutorials

Pros

Very Feature Rich. Very straightforward.

Cons

Accounting is a little cumbersome, but functional

Advice to Others

Video Tutorials are your friend. Check them first and most likely answer your questions

 
 

Gina from Awakening Church Canada Inc.
Specialty: Non-Denominational
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was looking to save our church some money on office expenses but also find a program that works well with Mac. RollCall fit the bill on both accounts! We are saving $1400 a year now!! That's a lot for a small church! Thanks RollCall!

Pros

I love that it works well for those that are data entry focused, keyboard shortcuts all work great so there is very little 'mousing' around on the screens. The report exports to Numbers spreadsheets work really well and are much quicker than what we were using before. The number of different reports I can access make it really easy to get all kinds of information into nice presentations for meetings. I also love how I can so easily save it to a stick and "take RollCall home" to work at home too.

Cons

Our children's ministry wishes it could keep track of the kids club points system together with Check-In. Beyond that, I can't really say there is anything else I don't like!

 
 

Caren from Community Bible Church
Specialty: Non-Denominational

September 2016

September 2016

Work and Roll Call

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I like the multi tabs in the families and separate records for each person for tithing, reporting, and groups.

Likes Least

A good deal of Extra things that waste time and are either overkill or double info. Some of the inflexibilty in fields and their outputs when some of the records generate. Although the records are as a family, they still function separately, so you have to visit each person with changes (except phone & address). Can be slow and time consuming.

Recommendations

Take a look at your 5-10 year projection of work / ministry. Know that they will grow and you will need Roll Call to grow with it. Like 1 service to 2 services, or double Sunday School hours, or multi campus setup, families with multi last names and the generation of reports on them, SS check-in and security issues

 
 

Rick from Community Bible Church
Specialty: Christian, Protestant
Number of employees: 1 employee Employees number: 1 employee

September 2016

September 2016

Whether in-house or in-the-cloud, Roll Call is a winner!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The team is very responsive to our needs. It is always a pleasure to be able to dialogue directly with the programmers. The folks at Roll Call listen to their customers; and most often implement suggestions that come from the customer.

Likes Least

Nothing we don't like about the vendor. It would be nice if the product offered a little more artificial intelligence in terms of helping us reach the members and visitors that are at risk of falling through the cracks. Don't get me wrong, the information is there, but it does require a bit of knowledge of logical operators to extract it.

Recommendations

It is amazing the amount of Church Management Systems that are available. Do your due diligence; run the numbers and consider what it means to be a good steward of the resources God has entrusted to you. Can you really justify a monthly recurring fee PLUS an annual support fee?

 
 

Preston from Brenham Church of Christ
Specialty: Non-Denominational

September 2016

September 2016

It doesn't exactly fit our situation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It is a reasonable price compared to other products on the market.

Likes Least

It is difficult to figure out at first. I had some trouble.

Recommendations

Make sure that you know how many people you will actually be entering into the database before purchasing. I had entered entire families (not just the kids), not realizing that each parent would be counted as an entry. When I went back to add visitors later on, I was unable to do so because I had exceeded the number of people who could be entered. Although this problem was easily solved by getting an update, I was confused for a while about why this was happening.

 
 
 
Showing 1-20 of 158

Sonya from SM-LAC of Delta Sigma Theta
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

This software has been easy to learn and works well for what we are using it for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use it for check in at our Sorority meetings. It allows us to quickly check in members and verify their identity. This software has allowed us to streamline our check-in process and increase efficiency and accuracy during check in

Pros

I like that it is easy to use, once trained. Multiple functions is another great quality about this software. It can be as sophisticated or simplistic as you need it to be. The software capabilities can grow with your needs.

Cons

It is not very intuitive. Once you are shown, something, it is fairly easy to pick up. However, without training, it is not as intuitive to perform some of the functions. The videos were not particularly helpful for me, since they didn't cover some of the functions that I wanted to perform.

Source: Capterra
 

Karen from Lighthouse Family Church
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I am so glad I found this software! It was easy to set up and easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This program is easy to use and has made my workload so much easier and quicker to complete.

Pros

At this point, I am only using the charitable giving section. It is very easy to use and manage reporting! Of course, Customer Service has been amazing and helped make this a very smooth transition to a new software product! I am so grateful for their support. It is also very cost effective.

Source: Capterra
 

Kaydee from Family Bible Church

September 2017

September 2017

It's worked great for our church. We LOVE the check-in system and name tags for our nursery!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use the check-in system with the mobile add-on. It makes checking in for our nursery quick, easy, and secure. We plan to soon expand it to our older children's Sunday School classes as well. We love how nicely the name tags print with the ability to customize what is shown. The automated tracking of attendance is another major selling feature.

Cons

Would like the ability to auto-generate reports via email and to be able to save them as xls or csv. With the use of Nexmo in the mobile add-on, would like to be able to view incoming texts from parents who are being notified to come to the nursery.

Source: Capterra
 

Candace from Friends Church
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2017

July 2017

Kim has given great support in setting up the software to perform and retrieve info I would need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have a food ministry at our church. They transferred my information from an Excel spreadsheet so now participants use a key fob to sign in. It gives me a count of all the information I need by running reports. It will also show me how many times the participants show up. I can send out mass emails. It has been a great experience and I would recommend this software to anyone who has to keep a count of people.

Pros

It was able to be customized to meet our needs. It has saved us hours of paperwork. Also they were able to transfer all my information from an Excel spreadsheet so I didn't have to retype it all. Easy to use.

Cons

I haven't run into anything about this software that I didn't like. The software has performed beyond my expectations.

Source: Capterra
 

Pam from Crewe UMC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Helpful support people who listened to our needs and suggested the best product to meet them

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of saving contributions and creating reports.

Pros

The video tutorials are easy to understand, clear and cover all areas for which we've needed assistance.

Cons

So far we have not found any negatives. When questions arise we use the video tutorials or contact customer service who have been pleasant, patient and helpful.

Source: Capterra
 

Karyn from University Carillon United Methodist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Roll Call customer service is always helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the customized reports and customer service is always helpful if we have an issue or just need help trying to figure out how to run a specific report.

Cons

I wish the customized reports would export directly into Excel in one step instead of copying to csv and copy and paste into Excel.

Source: Capterra
 

Katie from ALFC

March 2017

March 2017

Excellent Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had the best experience using this software for check in and check out of our children's ministry. We love the labels and the support that we have received.

Source: Capterra
 

Rodney from Teaver Road Baptist Church

March 2017

March 2017

Roll Call Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We tried Roll Call on a hunch for our Child Check In needs. Since it was a free trial we were able to work through start up learning and configuring issues. The trial went great, we had to call support a couple of times and they took care of our needs instantly! We have been "live" on the software since early February 2017 and to date no issues! Our Childrens Director couldn't be happier!

Pros

Ease of setup using our own computer people.

Cons

The lack of variety in printer interfaces.

Advice to Others

A little more variety in Dashboard widget configuration would be nice. I would like to have birthdays and anniversarys shown instead of just birthdays.

Source: Capterra
 

Louise from Unadilla First Presbyterian Church
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Enjoy this program!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We just bought this program in January. Even though we have not had the opportunity to use all the features, the contributions feature has helped us keep our records very easily. The tutorials are very easy to assist when I run into a problem or forget how to do something and the tech people are VERY helpful as well.

Pros

Ease of use

Cons

Have not found any yet

Advice to Others

Not at this time

Source: Capterra
 

Lewis from Holy Cross Lutheran Church of Austin Tx
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Holy Cross Lutheran Church (Austin, Tx) Roll Call Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

I have been using a stand alone version of Roll Call V6 then V8 since June 10, 2003. I have maintain all contribution records for Holy Cross to present. I have just upgraded to V14 Client/Cloud so that our new computer-literate Pastor can also use the other feathers of RC. Very pleased with its performance. Custom support has always been outstanding!

Pros

Does exactly what I need it to do to track contributions and maintain address records for periodic contribution mailings. Our new Pastor will be using many more of the features of Roll Call.

Cons

Complex, but good customer support overcomes my inability to read the manual carefully. I tend to print manuals and use printed version, and presently I am using V13 manual with V14 software. Do not know what I am missing.

Advice to Others

Take time to learn enough to properly use software for your specific application(s). Pay for and use customer service. By The Book has unusually good and friendly customer service and they know their products.

Source: Capterra
 

Mark from North Hills Community Baptist Church

January 2017

January 2017

Roll Call Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Roll Call works great. I recently started as financial secretary of my church and was looking for an easier way that excel to manage the pledges/contributions/accounts of my church. This does everything I need and the customer support has been wonderful. Step by step instructions are given in an easy-to-understand manner. Helpful reports are available and a click and print receipt for individuals or the whole congregation.

Source: Capterra
 

Mike from Sugar Creek Fellowship Church of the Nazarene
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Easiest software I've found

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I tried to use another software program form another company. Even after hours of personal training from their staff, it was just too difficult to understand. Wasted about $. I found Roll Call and downloaded the trial. I was able to use it right away. And for only about $. Even when I had a question, the representative has always been so helpful. I'd recommend this program to anyone.

Pros

Ease of use and affordability.

Cons

Can't think of anything. It just keeps getting better.

Advice to Others

Keep it up!

Source: Capterra
 

Debby from Exciting Southeast Baptist Church

January 2017

January 2017

I have been using Roll Call for almost three years and I love the program and the customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I don't usually have any problems with my Roll Call, but when I do I call Customer Support and they are wonderful people that treat me like a real person and not a number. I recommend Roll Call to my friends!!

Pros

Once I have my names, addresses, decision dates, baptismal dates, birthdays, anniversaries and personal details in the system, I can do alot with them. I use it to print out my Sunday School Rosters and labels for special occasions. I don't have to retype their information again. I even printed out a directory with photos. The congregation thinks I am really on the ball and I will be the first to tell you I am not; I just have the right software for churches!!

Cons

It does all I need it to do and we are an active church. We are one church with two locations.
Works like a champ!

Advice to Others

IT WORKS! :)

Source: Capterra
 

John from Calvary Chapel Living Water

January 2017

January 2017

Great Software...with Even Better Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The support staff at Roll Call is superb. They know the product and are able to answer ALL of my questions. They also initiate the support help. They suggested a webinar which was most. The showed me how to get done those things which I need for my church. They also send out emails with videos which help to maximize the use of their product. I could not be happier with the product and the support.

Pros

Ease of use...very intuitve

Cons

I haven't found anything that i don't like.

Advice to Others

If you have a question call them. They have the answers.

Source: Capterra
 

Sharon from Millarville Community Church

January 2017

January 2017

Exactly what we've been looking for!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love how it's simple and user-friendly with options to change how we want to check in/check out to suit our needs.

Source: Capterra
 

Victoria from Exploration Place
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Great System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, our experience has been successful with this program. The majority of parents find the check in and check out system quick and easy to use. We are currently researching networking ideas so that we can have 3 computers running at the same time. We definitely have a lot of learning left to do!

Pros

Check out is much simpler than our previous system.
Increases our security.
Ease of check in for both parents and users.

Cons

Having to enter each child individually (does not work with out reservations system).
Inability to check a student into a program before the start time is inconvenient.

Source: Capterra
 

Sue from First Baptist church, Greensboro, Ga.
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

First Baptist Church Greensboro

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Every interaction I have had with Roll Call staff has been wonderful. Not only are they very friendly but they quickly walk me through whatever issue I have to resolve.

Pros

Very comprehensive database.

Source: Capterra
 

Tim from Resolve FWB Church

December 2016

December 2016

Literally the best software for church admin I've ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We needed a software that offered giving records, kids church check in, directory records, and we got so much more with Roll Call. The program is in a lot of ways very customizable to suit your ministry needs. By far the customer service has been impeccable. I have never dealt with a business that cared so much for its customer satisfaction. To recommend only would be an understatement I have to go a bit further and say EVERY church needs to give this software a try...

Source: Capterra
 

Maredith from Reidland United Methodist Church

December 2016

December 2016

Grateful New User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After serving as church treasurer for 16 years, I decided I needed a break from the weekly (daily) attention. After 6 months of no hassles, I somehow found myself as financial secretary. Piece of cake, right? After a considerable amount of time looking for just the right software, I decided on By The Book's Roll Call. We are a relatively small church (150-200 regular weekly attendance), and don't require a lot of bells and whistles. At first, I thought we could get by with Roll Call Lite, but quickly realized we would need the full version because of wanting to track pledges. The support people at By The Book are SO helpful! I have had to call for support only twice; once, when I had trouble with the download (Norton issues) and again when I was having trouble finding a particular feature. The support people are very nice, and willing to explain various aspects of the software in a friendly and patient way. David is the one I talked to today. He helped me way more that I ever expected. He gave me all the basic information needed to get my church completely set up and ready to post contributions and pledges starting this Sunday. Roll Call has many features we probably will not use anytime in the near future (tracking attendance and that sort of stuff), but still is a very good price for what we will use. My primary use will be for tracking contributions and pledges. Once I got used to how to move around within Roll Call, data entry is very quick and simple. In just one afternoon, I was able to complete the setup and am ready to start posting contributions. Roll Call will allow me to track all contributions to any number of funds, in addition to tracking pledge amounts. The available reports will let me show fund balances and track pledged amounts vs. pledges received, or if anyone is behind or ahead on their pledges and by how much. Roll Call will let me send contribution letters by email or regular mail at any time. I imagine that, at some point, we will use Roll Call to print a church directory. One plus to Roll Call is that the software belongs to the church. It is on our computer. There is no yearly membership fee. One price does it all. If an upgrade is needed, just pay the difference and download. Yes, it IS a piece of cake! Thank you, By The Book!

Source: Capterra
 

Bradley from The Brit Agency

November 2016

November 2016

Very powerful database software for churches

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Although it has a bit of a learning curve to it Roll Call has many features and functionality.

Source: Capterra