ShelbyNext Membership Software

About ShelbyNext Membership

Shelby System is a cloud-based church management solution for ministries and nonprofit organizations. Key features include giving management, financial management, website building, bulk communication, background check and volunteer verification. Shelby supports multiple channels to accept and process giving, including online, mobile, text and kiosk. Donors can make donations through their credit/debit cards and even transfer funds through online modes. It offers recurring giving feature through which a fixed donation is automatically debited from the donors’ account in favor of the church every month. Shelby offers an accounting system that includes general ledger, payroll, account payable, account receivable and more. It also offers bank reconciliation featu...

ShelbyNext Membership Pricing

Pricing starts as low as $35/month. There is also a setup fee of $299 that includes data migration from older databases.

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Available

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Membership management

ShelbyNext Membership User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

3.5

Showing 1 - 5 of 155 reviews

Anonymous

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

February 2019

Growing ChMS

Overall they are doing alot of neat things and I am looking forward to seeing how they continue to develop the product. They have a clean design that makes it easy to use and quick to set up.

Pros

Recently they have been adding more and more features. Their membership management is at the core, but they have updated the calendar, forms, and giving to be better and more comprehensive within the last year. They have some really powerful features like workflows which allows you to automate some key processes and notifications.

Cons

There are a few features I wish they had, but one overall theme is how I wish that they integrated more closely with their partner software. The company that owns Shelbynext has been blending their different Saas products but there is still a bit of a wall that keeps the integrations from being seamless​. A good example of this is how there are 4 different ways that you can give via different methods on mobile, but none of those apps have all of the features of memberships, group, forms, calendar, and giving in one product. I think that this will probably be fixed over time.

Larry

Company size: 51-200 employees

Industry: Religious Institutions

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2019

Shelby Membership Module Overview

It's just been good. As with any new system, there is some learning curve but, for the Membership Module, it's been a rather soft curve.

Pros

It's a really solid product overall. The best features are it's ability to easily enter, edit, combine or delete member records. The combining of duplicate records is ESPECIALLY useful. It transfers all information, including giving information, to the chosen record and misses nothing. Again, an excellent tool indeed. Plus, the entire package is just user friendly. It doesn't require indepth instruction to use and find needed information about an individual member, a group or team, and so on. Finally...the email function that allows emailing end of year giving statements is excellent.

Cons

I cannot really identify a significant downside to this software package. It simply does the job in an efficient, easy fashion.

Reasons for choosing ShelbyNext Membership

Because Shelby offered an "All In One" package. Membership, Giving, Financials (account payables) and the general ledger portion. We didn't have to purchase different standalone modules and make them "Play Nice" with each other. With Shelby's full package, it's all there in one nice, neat package.

Reasons for switching to ShelbyNext Membership

RDS just no longer offered the functions we needed. It didn't integrate well with other software packages we were using whereas Shelby does. RDS was very "rigid" in how it worked and there was little leeway. Shelby is just more user friendly.

Angela

Company size: 51-200 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Functionality

out of 5

May 2022

Great for some, not for us!

We stopped using Shelby about 4 years ago as it was not meeting our needs as we grew as a church. It overall ended up not being a good fit for us. I'm sure it's evolved since then, however, we found quirks all over the place that didn't fit what we needed.

Pros

Shelby Membership helped us track all of our volunteers and church members. We could run reports and keep track of volunteer teams.

Cons

While we could run reports, we weren't able to get custom things that we needed to be able to track volunteers and schedule volunteers for serving. There were many other things that our staff got frustrated that Shelby couldn't do to help with day to day task that we needed. The overall look and use of Shelby wasn't super user friendly either.

Bob

Company size: 11-50 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

August 2019

Almost Great

Before we migrated to the ShelbyNext Cloud platform, our ministers and staff never had current data and it was always difficult to follow-up so the database was not updated. Now, if the users perform as they should the data is always updated and communication between ministers, staff and members has increased by 100%

Pros

The portability and distributed nature of the cloud database keeps everyone on the team and in the church connected and up to date. There is ongoing enhancement that helps make the product more user friendly. The security of the data and the ongoing updates and the redundant backup process reduces in-house IT staff time.

Cons

The giving reports are not accurate. When you run a demographic of givers from three years ago against current date, the current data is wrong. The program does not look at the dates. We live in a complicated world and we must be able to show through reporting tools how the giving is coming in to the system. Shelbynext does not do this well.

Reasons for choosing ShelbyNext Membership

Since we had been using Shelby V5 we were familar with the product and the support staff at Shelby. Migrating was a data move not a company move. Other products that were cloud based involved more user setup to get it functional. Shelbynext was already stable and performing well before we moved.

Sandi

Company size: 2-10 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
3

Functionality

out of 5

March 2021

Great Organization Tool

I enjoy having all the features in Shelby Next for groups, and for sending texts to specific groups as reminders, etc. Our church still likes to print a directory for our older members, and I'm glad I can still do that through Shelby Next for them. Shelby Next is more user friendly than other software I've seen, which is a big help in training new leaders who might be resistant or a bit apprehensive about using technology.

Pros

It has really helped me organize our church membership data. It's become a great tool for our leadership to use as far as Interactions and keeping membership information handy for our leaders who are on the go. They really utilize the directory in the Shelby Next app for reaching members and checking on them during the COVID-19 pandemic.

Cons

I would like to see more updates in the mass contact portion of the software. Being able to insert and use graphics more easily in email templates would be a great help.

Reasons for choosing ShelbyNext Membership

We were already Arena users, so it was a fairly easy switch.

Reasons for switching to ShelbyNext Membership

Shelby Next was a much better fit for our church. It was easier to learn and teach people to use as well.

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