




Membership management





Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8About Shelby Church
Shelby System is a cloud-based church management solution for ministries and nonprofit organizations. Key features include giving management, financial management, website building, bulk communication, background check and volunteer verification.
Shelby supports multiple channels to accept and process giving, including online, mobile, text and kiosk. Donors can make donations through their credit/debit cards and even transfer funds through online modes. It offers recurring giving feature through which a fixed donation is automatically debited from the donors’ account in favor of the church every month.
Shelby offers an accounting system that includes general ledger, payroll, account payable, account receivable and more. It also offers bank recon...
Membership management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8Average User Ratings
Overall
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
3.5
Likelihood to Recommend
Not likely
Very likely
February 2019
Anonymous
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
February 2019
Growing ChMS
Overall they are doing alot of neat things and I am looking forward to seeing how they continue to develop the product. They have a clean design that makes it easy to use and quick to set up.
Pros
Recently they have been adding more and more features. Their membership management is at the core, but they have updated the calendar, forms, and giving to be better and more comprehensive within the last year. They have some really powerful features like workflows which allows you to automate some key processes and notifications.
Cons
There are a few features I wish they had, but one overall theme is how I wish that they integrated more closely with their partner software. The company that owns Shelbynext has been blending their different Saas products but there is still a bit of a wall that keeps the integrations from being seamless. A good example of this is how there are 4 different ways that you can give via different methods on mobile, but none of those apps have all of the features of memberships, group, forms, calendar, and giving in one product. I think that this will probably be fixed over time.
August 2019
Larry from CapeFirst Church
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
August 2019
Shelby Membership Module Overview
It's just been good. As with any new system, there is some learning curve but, for the Membership Module, it's been a rather soft curve.
Pros
It's a really solid product overall. The best features are it's ability to easily enter, edit, combine or delete member records. The combining of duplicate records is ESPECIALLY useful. It transfers all information, including giving information, to the chosen record and misses nothing. Again, an excellent tool indeed. Plus, the entire package is just user friendly. It doesn't require indepth instruction to use and find needed information about an individual member, a group or team, and so on. Finally...the email function that allows emailing end of year giving statements is excellent.
Cons
I cannot really identify a significant downside to this software package. It simply does the job in an efficient, easy fashion.
Reasons for Choosing Shelby Church
Because Shelby offered an "All In One" package. Membership, Giving, Financials (account payables) and the general ledger portion. We didn't have to purchase different standalone modules and make them "Play Nice" with each other. With Shelby's full package, it's all there in one nice, neat package.
Reasons for Switching to Shelby Church
RDS just no longer offered the functions we needed. It didn't integrate well with other software packages we were using whereas Shelby does. RDS was very "rigid" in how it worked and there was little leeway. Shelby is just more user friendly.
August 2019
Pam from West Conroe Baptist Church
Company Size: 11-50 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
2.0
Functionality
3.0
August 2019
Shelby Next Pros and Cons
Pros
That it is cloud based, love the app and being able to use the software where ever I happen to be working. The overall look of the site is fresh and fairly user friendly. Easy to get around and update profiles. Check In was not an option with V-5 so that has been a nice feature. We love the ability to create forms as well, really has helped us with many events.
Cons
Reports!! Headers, dates, reliability of the data is really poor. V5 gave us way more options for creating and saving reports that are used regularly. The Directory feature needs work as well. Would like the pre-set configurable fields to be more flexible.
Reasons for Choosing Shelby Church
Since we were already a Shelby customer on V-5 we thought the conversion would be an easier process.
Reasons for Switching to Shelby Church
Wanted something cloud based, and had heard that V-5 was being phased out.
August 2019
Bob from Travis Avenue Baptist Church
Company Size: 11-50 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
August 2019
Almost Great
Before we migrated to the ShelbyNext Cloud platform, our ministers and staff never had current data and it was always difficult to follow-up so the database was not updated. Now, if the users perform as they should the data is always updated and communication between ministers, staff and members has increased by 100%
Pros
The portability and distributed nature of the cloud database keeps everyone on the team and in the church connected and up to date. There is ongoing enhancement that helps make the product more user friendly. The security of the data and the ongoing updates and the redundant backup process reduces in-house IT staff time.
Cons
The giving reports are not accurate. When you run a demographic of givers from three years ago against current date, the current data is wrong. The program does not look at the dates. We live in a complicated world and we must be able to show through reporting tools how the giving is coming in to the system. Shelbynext does not do this well.
Reasons for Choosing Shelby Church
Since we had been using Shelby V5 we were familar with the product and the support staff at Shelby. Migrating was a data move not a company move. Other products that were cloud based involved more user setup to get it functional. Shelbynext was already stable and performing well before we moved.
September 2019
Jodi from Covenant Church
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
September 2019
Great Product
Having the ability to access this program without being hardwired to the database has changed everything for us. And the apps make it easy to make changes quickly and easily on the fly. Overall we are so pleased with the capability of all the faucets and Shelby Next.
Pros
We have a big church and have thousands of congregants - Shelby has allowed us to create a more personal portfolio for each of them. It's hard to know them all individually - but shelby has helped us disciple to each of them on a level that meets them where they are - because we can in real-time track their attendance, giving, small groups, classes and their prayer requests. It's revolutionized our congregational care - among many other wonderful ways it's served our church.
Cons
I don't work with the financial part of the program - but I do know there were some crossover issues from the old Shelby that made the integration challenging. Although, once it was completed, it's worked seamlessly.
Reasons for Switching to Shelby Church
Our Church was using the old hardwired Shelby and our campus (satellite campus) used planning center because we needed something wireless and easier for our smaller campus. All the perks we needed and didn't have with the old Shelby (but found in Planning Center) were given to us with Shelby Next - along with many more.