All Text In Church Reviews
1-25 of 243 Reviews
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Eric
2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed November 2021
Great Tool for Immediate Communication with your Congregation
Al
Verified reviewer
Marketing and Advertising, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2020
Raving fan
Powerful and easy to use to connect with others and send a reminder to my team.
CONSNone! It is one of the best decisions we made.
Amber
Religious Institutions, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2019
Text in Church Simplifies Communication
As an overall program it is wonderful. The ease of use to send out a mass text to everyone in the congregation as a reminder is a great tool. Also, to organize meetings and events with a smaller core of people it is an awesome tool.
PROSIt is great that you can set up different groups to communicate with. Our church organization uses it for many different things. It is great to organize events, to promote different outreaches and events going on to everyone, and to just communicate with a few people to remind about important meetings and goings on that don't need to be forgotten.
CONSI wish it was easier to use between different systems. Everyone has a different phone. Some have Apple IOS and some have Android. It has a lot of glitches when sending to different phones.
Reason for choosing Text In Church
Text in Church seemed like the better tool for what we needed. We are a smaller ministry and needed something that would work well but wasn't too expensive or difficult to use.
Vendor Response
Hi Amber! Thanks for the great review. I'm sure what you mean by glitches when sending to different phones, but please contact our support team. We'd love to help you get to the bottom of that.
Replied November 2019
Mylinda
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed October 2019
Good for small company
Very easy to setup and get started. Straightforward instructions. Help and suppport are quick and easy to talk with when needed. The groups are easy to setup and use.
CONSWe found it was limited for the different types of emails we wanted to send as far as choices of fonts, styling of emails, etc. The "workflow" steps recommended for sending repeat emails and texts have not been good for our use.
Vendor Response
Thanks for the review Mylinda. I'd love for you to connect with our Member Success Team to help get your automated workflow strategy dialed in. Automated workflows are typically used to send a series of messages to folks who take a particular action. It's perfect for guest follow-up or volunteer onboarding. It's not common to emails repeatedly. I'd love to help.
Replied October 2019
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Best Guest Follow Up Process
Text in church has simplified getting information to different groups of people in my church. I can set differnt groups up and communicate with a whole group with a simple click of a button. I dont have to think about 'who is in this group again?' I dont have to worry about communicating with the wrong group. Also, being that its text, I know that everyone is getting the message. Unlike email, you have to actually open up an email to see it.
PROSThe Text In Church has been amazing for me and my church. It simplifies communication, eliminates emails that go straight to junk mail, first time guest follow-up systems made simple, and the list goes on. THIS MORNING someone said, "I really appreciated how I got a personal text from Epiphany this morning telling me they were praying for me today". It is the small things. I have been in ministry for 10 years and this is one of the best things that I have had in terms of communication with people on a weekly basis. Before, when I asked people if they got the information via Email, FB message, IG, Twitter, ect, about 30% of the people would say that they got it, but didn't look at it. Now, over 90% of the people I ask not only got it but read it and appreciated it. It has even been a game changer for our teams. If you want to be apart of the setup team, text SET UP...If you want to be apart of the hospitality team text HOSPITALITY...I honestly don't know what I was even doing before in communication. I will never go back.
CONSThe app through iOS could be better. As I am traveling, it would be great to set up a quick text from my phone. The capability is there, but it glitches out sometimes. Great idea, just needs some improvement.
Vendor Response
Wow! Thanks for the amazing review. I'd love to hear what improvements you'd like to see on the app. We're constantly improving and I'd love your feedback. Reach out if there is anything we can help with. Grace and peace, ~ Tyler
Replied December 2018
Alan
Verified reviewer
Religious Institutions, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Text In Church...a great way to stay in touch!
Text In Church has been a God send for our church! Our congregation loves it, and so does our staff. Would definitely recommend!
PROSThe Text In Church software is very easy to use and quite user friendly. We've been truly surprised by how our congregation has embraced this communication tool. Now, we mainly send out text messages with pertinent information, and minimal emails. The response rate is amazing as the majority of our people are getting and reading our messages to them. Can't say the same about emails, though.
CONSDon't like how the text messages split up into multiple messages if you go over the character limit. It's way too easy to put in too much information and bam...you're over the limit.
Vendor Response
Wow! Thanks for the amazing review, Alan!
Replied October 2019
Robert
Verified reviewer
Religious Institutions
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Very Efficient System for Church Leaders
Who would have thought that Texting would be a good thing in a congregation? However, this software understands that people, especially Millennial generations, use their phones for communicating, giving, and worship. This is an efficient software product that uses modern technology and teaches congregational leaders the value of texting for ministry.
CONSWe used this as a trial and it seemed to work well. Was difficult and that is why we were not able to stick with it--and we had limited funding.
Vendor Response
Hey Robert - Thanks for the great feedback. I'm sorry to hear you found it difficult. I love to help! If you're willing... we'd love to jump on a call and help you get setup for success. Just shoot our support team an email.
Replied March 2018
Anonymous
2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
A wonderful tool
For a small church staff, guest follow up can sometimes fall by the wayside among all the other things that need to happen on a weekly basis. At least at my church that was the case. Text In Church lets you set up and customize a comprehensive guitar followup protocol that’s near foolproof! It’s a wonderful communication tool!
PROSHands down what I like most about Text In Church is the automation!
CONSI didn’t care much for the limited number of texts you’re allowed to send per subscription tier. I’ve used another texting service that allows unlimited messages to be sent for one flat rate. This way, I feel like I can freely communicate and hold conversations without feeling like I’m using up valuable text credits.
Vendor Response
Thanks for the great review! Really appreciate it.
Replied May 2019
Anonymous
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
When we are ready for this step for our church text-In)church will be our choice
Ease of use, features, workflows, support, etc. This company and software has it all. If you want to make follow up easy and get away from all the confusion, look into text-in-church. This isn't a replacement for real people connections but will be the main tool in your toolbelt to making those first connections.
CONSWe are not jumping on board yet as we are not at a church size that can't handle our connection cards and our system without a text service. Our teams are more than capable to connect and help with next steps. As we grow and the system gets more complicated, we will be jumping on board.
Vendor Response
Thanks for the great review.
Replied July 2018
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Great software for communication, I love it!
It has helped to make some of our operations run smoother.n
PROSThis works so much better for us than our traditional method of communication, I would highly recommend any church/ organization use this.
CONSI really can't find any cons about it, it works wonders for us and I'm sure it will work wonders for others.
Vendor Response
Wow! Thanks for the great review.
Replied April 2018
Zack
Verified reviewer
Religious Institutions, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Text In Church is a great solution churches of all sizes!
I'd recommend Text In Church to any church who is looking to offer text opt in for new visitors or for events.
PROSThe user interface is fantastic and it's very easy to learn. You can tell a lot of planning went into this service, as it does almost everything we could ask of it.
CONSWe've had a few issues of people not getting the automatic text replies. Text In Church has done a good job of addressing these issues, though it can be confusing for congregants when texts are coming in from two different phone numbers.
Vendor Response
Thanks for the review Zach!
Replied January 2019
Leslie
Non-Profit Organization Management, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2019
Good but
Made text communication simpler
PROSEase to send out scheduled messages, follow up.
CONSSync issues, duplicates after sync issues, app glitches
Reason for choosing Text In Church
Templates for follow up
Vendor Response
Thanks, Leslie! I really appreciate the review. If you're continuing to have issues with your sync please reach out to our support team. We'd love to help get that resolved for you.
Replied September 2019
Kenny
Religious Institutions, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Text In Church User Review
Text in Church has helped us stay in touch with our guests much better and follow up much longer. It has led to more interactions and return visits from guests.
PROSIt is easy to use, quick to set up and lets us focus on relationships rather than administration.
CONSNothing really. If there is anything to complain about it that the software does not notify you via text/email of interaction. You must be in the software/app to get notifications.
Reason for choosing Text In Church
Automation and ease of use to set up!
Vendor Response
Thanks for the great review Kenny!
Replied October 2019
Jennifer
Religious Institutions, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
HUGE TIME SAVER
Overall Text in Church has drastically improved our ability to keep in contact with our teams and congregants! It is so easy for them to join a group and keep in contact with us!
PROSI LOVE LOVE LOVE the ability to schedule text messages or emails! It makes keeping up with my team easy and communication with the entire church a breeze! honestly, I'm forgetful most days and will remember to send someone a message at 10pm and that's not appropriate so I love that I can type it out and schedule it to send at a more appropriate time! I also LOVE the groups! you don't have to go in and select each person each time hoping you don't forget anyone! you can just click the group you want, one click! easy peasy!
CONSMy only complaint would be that sometimes I get logged out randomly, I'm sure it is for security reasons, but I don't realize I'm logged out until I need to use and have to log back in.
Molly
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
We love Text In Church!
Fantastic overall experience. The Text In Church team is super helpful, encouraging, and makes it easy for us.
PROSText in Church makes it extremely easy to communicate with our customers in a relational way. We have the option to continue conversations and make it personal. It's easy to add new contacts or allow people to join our communication.
CONSCan't think of any cons - the team is amazing at implementing suggestions, so when we have ideas for new features they work with us!
Jessica
Religious Institutions, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed September 2019
Must Have!
It’s been fun to understand. Worth having and very useful to our ministry.
PROSThe software has a very clean and professional look. Defiantly proud of using it. Very helpful in communicate with the body of Christ.
CONSWhat I least liked about it, is that I can’t set a specific date and time for my emails or text messages to be sent for individuals already in the system for automatic responses at a certain time frame.
Vendor Response
Thanks, Jessica! I really appreciate the review. Please reach out to our support team with specifics about your issue with sending at a specific date and time. You should be able to do that. We'd love to help get that straightened out for you.
Replied September 2019
Dana
Music, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
A must-have for churches of ANY size!
TIC is a must have for churches of any size. Makes it so quick and easy to stay in contact with members and helps create a simple, streamlined way to connect with visitors.
PROSI love Text in Church for many reasons but specifically its simplicity to set up and use
CONSThe only thing I'd like to see improved is the # of characters allowed for a text to be sent in one message but I'm not sure TIC has any control over that.
Vendor Response
We are so grateful for your kind words. Thank you for taking the time to share your review with us and the community!
Replied October 2021
Carlos
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY