All Text In Church Reviews

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Eric

Religious Institutions, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Great Tool for Immediate Communication with your Congregation

User Profile

Al

Verified reviewer

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed September 2020

Raving fan

PROS

Powerful and easy to use to connect with others and send a reminder to my team.

CONS

None! It is one of the best decisions we made.

Amber

Religious Institutions, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2019

Text in Church Simplifies Communication

As an overall program it is wonderful. The ease of use to send out a mass text to everyone in the congregation as a reminder is a great tool. Also, to organize meetings and events with a smaller core of people it is an awesome tool.

PROS

It is great that you can set up different groups to communicate with. Our church organization uses it for many different things. It is great to organize events, to promote different outreaches and events going on to everyone, and to just communicate with a few people to remind about important meetings and goings on that don't need to be forgotten.

CONS

I wish it was easier to use between different systems. Everyone has a different phone. Some have Apple IOS and some have Android. It has a lot of glitches when sending to different phones.

Reason for choosing Text In Church

Text in Church seemed like the better tool for what we needed. We are a smaller ministry and needed something that would work well but wasn't too expensive or difficult to use.

Vendor Response

Hi Amber! Thanks for the great review. I'm sure what you mean by glitches when sending to different phones, but please contact our support team. We'd love to help you get to the bottom of that.

Replied November 2019

Mylinda

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

1

Reviewed October 2019

Good for small company

PROS

Very easy to setup and get started. Straightforward instructions. Help and suppport are quick and easy to talk with when needed. The groups are easy to setup and use.

CONS

We found it was limited for the different types of emails we wanted to send as far as choices of fonts, styling of emails, etc. The "workflow" steps recommended for sending repeat emails and texts have not been good for our use.

Vendor Response

Thanks for the review Mylinda. I'd love for you to connect with our Member Success Team to help get your automated workflow strategy dialed in. Automated workflows are typically used to send a series of messages to folks who take a particular action. It's perfect for guest follow-up or volunteer onboarding. It's not common to emails repeatedly. I'd love to help.

Replied October 2019

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

Best Guest Follow Up Process

Text in church has simplified getting information to different groups of people in my church. I can set differnt groups up and communicate with a whole group with a simple click of a button. I dont have to think about 'who is in this group again?' I dont have to worry about communicating with the wrong group. Also, being that its text, I know that everyone is getting the message. Unlike email, you have to actually open up an email to see it.

PROS

The Text In Church has been amazing for me and my church. It simplifies communication, eliminates emails that go straight to junk mail, first time guest follow-up systems made simple, and the list goes on. THIS MORNING someone said, "I really appreciated how I got a personal text from Epiphany this morning telling me they were praying for me today". It is the small things. I have been in ministry for 10 years and this is one of the best things that I have had in terms of communication with people on a weekly basis. Before, when I asked people if they got the information via Email, FB message, IG, Twitter, ect, about 30% of the people would say that they got it, but didn't look at it. Now, over 90% of the people I ask not only got it but read it and appreciated it. It has even been a game changer for our teams. If you want to be apart of the setup team, text SET UP...If you want to be apart of the hospitality team text HOSPITALITY...I honestly don't know what I was even doing before in communication. I will never go back.

CONS

The app through iOS could be better. As I am traveling, it would be great to set up a quick text from my phone. The capability is there, but it glitches out sometimes. Great idea, just needs some improvement.

Vendor Response

Wow! Thanks for the amazing review. I'd love to hear what improvements you'd like to see on the app. We're constantly improving and I'd love your feedback. Reach out if there is anything we can help with. Grace and peace, ~ Tyler

Replied December 2018

Alan

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Text In Church...a great way to stay in touch!

Text In Church has been a God send for our church! Our congregation loves it, and so does our staff. Would definitely recommend!

PROS

The Text In Church software is very easy to use and quite user friendly. We've been truly surprised by how our congregation has embraced this communication tool. Now, we mainly send out text messages with pertinent information, and minimal emails. The response rate is amazing as the majority of our people are getting and reading our messages to them. Can't say the same about emails, though.

CONS

Don't like how the text messages split up into multiple messages if you go over the character limit. It's way too easy to put in too much information and bam...you're over the limit.

Vendor Response

Wow! Thanks for the amazing review, Alan!

Replied October 2019

Robert

Verified reviewer

Religious Institutions

Used daily for free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

Very Efficient System for Church Leaders

PROS

Who would have thought that Texting would be a good thing in a congregation? However, this software understands that people, especially Millennial generations, use their phones for communicating, giving, and worship. This is an efficient software product that uses modern technology and teaches congregational leaders the value of texting for ministry.

CONS

We used this as a trial and it seemed to work well. Was difficult and that is why we were not able to stick with it--and we had limited funding.

Vendor Response

Hey Robert - Thanks for the great feedback. I'm sorry to hear you found it difficult. I love to help! If you're willing... we'd love to jump on a call and help you get setup for success. Just shoot our support team an email.

Replied March 2018

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

A wonderful tool

For a small church staff, guest follow up can sometimes fall by the wayside among all the other things that need to happen on a weekly basis. At least at my church that was the case. Text In Church lets you set up and customize a comprehensive guitar followup protocol that’s near foolproof! It’s a wonderful communication tool!

PROS

Hands down what I like most about Text In Church is the automation!

CONS

I didn’t care much for the limited number of texts you’re allowed to send per subscription tier. I’ve used another texting service that allows unlimited messages to be sent for one flat rate. This way, I feel like I can freely communicate and hold conversations without feeling like I’m using up valuable text credits.

Vendor Response

Thanks for the great review! Really appreciate it.

Replied May 2019

Anonymous

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

When we are ready for this step for our church text-In)church will be our choice

PROS

Ease of use, features, workflows, support, etc. This company and software has it all. If you want to make follow up easy and get away from all the confusion, look into text-in-church. This isn't a replacement for real people connections but will be the main tool in your toolbelt to making those first connections.

CONS

We are not jumping on board yet as we are not at a church size that can't handle our connection cards and our system without a text service. Our teams are more than capable to connect and help with next steps. As we grow and the system gets more complicated, we will be jumping on board.

Vendor Response

Thanks for the great review.

Replied July 2018

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Great software for communication, I love it!

It has helped to make some of our operations run smoother.n

PROS

This works so much better for us than our traditional method of communication, I would highly recommend any church/ organization use this.

CONS

I really can't find any cons about it, it works wonders for us and I'm sure it will work wonders for others.

Vendor Response

Wow! Thanks for the great review.

Replied April 2018

User Profile

Zack

Verified reviewer

Religious Institutions, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Text In Church is a great solution churches of all sizes!

I'd recommend Text In Church to any church who is looking to offer text opt in for new visitors or for events.

PROS

The user interface is fantastic and it's very easy to learn. You can tell a lot of planning went into this service, as it does almost everything we could ask of it.

CONS

We've had a few issues of people not getting the automatic text replies. Text In Church has done a good job of addressing these issues, though it can be confusing for congregants when texts are coming in from two different phone numbers.

Vendor Response

Thanks for the review Zach!

Replied January 2019

Angie

Religious Institutions, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Great Communication Tool

Our overall experience with Text in Church has been so positive that several other areas of our organization have also subscribed to Text in Church. Support is exceptional. We have not experienced loss of service or loss of delivery in the texting. All in all I would say the software is valuable, flexible and reliable.

PROS

Automated responses and keyword texting are our favorite features of Text in Church. The ability to set in motion automated responses is both time saving and provides consistency to our constituents. Keyword texting and the automatic formation of groups within the software is especially valuable with first-time guests and useful when we are interested in building a group for communication within a specific interest or project.

CONS

Have not found one "con" in almost two years.

Vendor Response

Angie, thanks for the great review!

Replied October 2019

Kenny

Religious Institutions, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Text In Church User Review

Text in Church has helped us stay in touch with our guests much better and follow up much longer. It has led to more interactions and return visits from guests.

PROS

It is easy to use, quick to set up and lets us focus on relationships rather than administration.

CONS

Nothing really. If there is anything to complain about it that the software does not notify you via text/email of interaction. You must be in the software/app to get notifications.

Reason for choosing Text In Church

Automation and ease of use to set up!

Vendor Response

Thanks for the great review Kenny!

Replied October 2019

Charles

Religious Institutions, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

A simple relevant answer to GROWTH!

Text in Church is the answer to so many How questions. How do re raise our retention rate? How do we close the back door to our organization? How do we value people; and so many more...The answer is Text in Church.

PROS

I love the Text in church system! I like this system for so many reasons some including it's ease of use and it's ability to help us automate our assimilation system. The workflows help us keep in touch with our guests and members while at the same time creating an authentic sense of community amongst our spiritual family. I have learned that Culture is by Default of Design and text in church helps you design your culture rather than the alternative of what it would default to.

CONS

I would love the ability to know the average amount of text that we send out a month. Knowing that information would allow us to measure it and utilize our resources best or know when we are not using it the best.

Vendor Response

Charles, thanks for the awesome review!

Replied October 2019

Michael

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Text In Church is by far the Best!!!

We were looking for a way to automate our guest follow-up for our church. I was spending hours texting and emailing people that visit our church. Text In Church has literally added at least a day to my ministry per week.

PROS

I loved how easy it was to set up and to get started. With the free trial it really was a no brainer. Text In Church has truly been a ministry partner to our church. Nothing but praise here.

CONS

Really the only issues that has arisen have been minor ones. Text In Church's Customer Support has taken care of the problems very quickly.

Zac

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Text in Church is a Must Have

Our organization (church) has completely embraced this service as it has totally changed the game in communication.

PROS

It makes in-house communication very easy as well as gives us unlimited ways in outreach.

CONS

Being an automated service for texting and email, it takes some time to learn.

Vendor Response

Awesome! Zac, thanks for the great review.

Replied October 2019

Josh

Religious Institutions, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2020

AMAZING

I can not recommend this product enoughZ it has been a game changer for our Ministry!

PROS

The features that Text In Church offers delivers! Groups, automated workflows, smart connect cards, and much more!

CONS

I would like to see more developed integrations that make life easier when using multiple platforms!

Reasons for switching to Text In Church

More functionality

Vendor Response

Wow! Thank you so much for your amazing review, Josh. We really appreciate you and are thrilled that Text In Church has been a game changer for your ministry :)

Replied February 2020

John

Religious Institutions, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2019

Time saver that increases engagement

We are doing a much better at data aquisition and therefore better at leading people through a funnel/process of assimilation as well as spiritual development.

PROS

I appreciate the ability to set up workflows to ensure I am staying on top of communication. When people respond I am able to engage at a deeper level.

CONS

I would love the ability to create my own automated workflow template that I would be able to open and set the specific date to trigger the workflow. All the templates are designed to trigger based on the day an individual is added to the group. I would like to have people be able to join a group over a period of time and then all receive the same communications on the same day. For example, have people sign up for an event through the month of Sept but then everyone receives a series of sms during the week prior to the event the first Sunday of Oct.

Vendor Response

John, thanks for the amazing review! You do have the ability to send your messages on a specific date. For your example, you want to create a group and allow people to sign up for the whole month of September. Then, schedule group messages to that group on the exact dates you choose in October. You won't need to use the Automated Workflows to do this. If you need help, contact our support team we'd love to help.

Replied September 2019

Barry

Religious Institutions, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Best texting system for followup

I truly have been completely satisfied with the overall experience of Text In Church with its features to do automated follow up and be connected with people systematically.

PROS

The features of automation texting and campaigning.

CONS

The desktop view is a little difficult to maneuver around.

Reason for choosing Text In Church

The automated features

Vendor Response

Thanks for the excellent review, Barry! You'll be excited to know we are working on a brand new UI that will greatly improve your experience.

Replied October 2019

Matthew

Non-Profit Organization Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Email? What is that?

PROS

The ability to communicate with​ a wide range of people. I see over and over again how much more people will respond to a text communication than an email. If you need people to actually come to an event or sign up for an event, text in church is the way to go.

CONS

Overall it is a great application and don't have too many complaints.

Vendor Response

Thanks for the great review!

Replied October 2019

Jill

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2019

Text In Church Has Added Value to Our Church Discipleship Program

Communicating through text messaging and how to effectively followup with guest was our major issue. Text In Church has solved both issues.

PROS

The program provides a means for us to communicate with our members through texting. That was my main focus as I researched such programs however, I was sold when I learned of its guest followup features.

CONS

There is a learning curve to understanding how to maneuver all the features unique to the programs design, this been my only concern.

Reason for choosing Text In Church

The guest followup feature made TIC standout above the rest. The quick responses from the TIC support team makes me even happier about choosing Text In Church.

Vendor Response

Hi Jill - Thanks for the awesome review!

Replied October 2019

Aaron

Religious Institutions, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Text-in-Church review

It was okay. I couldn't justify the value for the price.

PROS

The opportunity to follow-up with people through text is great!

CONS

Expensive for churches starting out. Needs a better intro package.

Reason for choosing Text In Church

I tried it for a year. I didn't choose it, I actually chose Pastor's Line

Vendor Response

Hi Aaron! Are you a church plant? We were actually born out of a church plant and offer 6 months completely free to all church plants. Reach out to our member success team and we'll be happy to get you set up. They can be reached at support@textinchurch.com

Replied November 2019

MarQuita

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2019

Great Effective Took

We have seen a significant response when used for events and reaching out to our 1st time visitors. It has changed the way we do church! Great tool for engaging individuals it makes contact and follow up personable.

PROS

The ease in which you can do mass texting.

CONS

The App, limitation with custom links and inability’s to set specific permissions for isers added.

Reason for choosing Text In Church

The immediate response from our congregants during the trial.

Reasons for switching to Text In Church

Limitations with platform, the inability to setup automated workflows.

Vendor Response

Thanks for the great review! We have some new features coming the next few months that will address your cons. Including a brand new app.

Replied October 2019

Adam

Non-Profit Organization Management, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

For the price, it's a really great for automation

I think overall our organization really like Text In Church. It helps us to scale the "personal touch" with every person that walks through our doors.

PROS

How I can setup automation for workflows and just let the software do the rest.

CONS

Sometimes the integration with Planning Center Online is spotty. That can be frustrating.

Reason for choosing Text In Church

There wasn't much else on the market at that time.

Vendor Response

Thanks, Adam! I really appreciate the review.

Replied September 2019

Clyde

Religious Institutions, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

This Product Fills in the Gaps

We are using Text In Church to have a process in place that will help us to keep track of and follow up with our guests. The fact that this is an automated process ensures that this is done and does not require any manual intervention. I'm not having to depend upon someone to follow up with our guests.

PROS

What I like most about this product is that it provides follow-ups to our visitors with periodic reminders to come back to visit us or join the church. It also has an option for people to sign up for activities and events.

CONS

I would like to have the ability to add my own forms to use for different things that happen in the church. You are pretty much restricted to the templates that they offer already.

Reason for choosing Text In Church

N/A

Vendor Response

Clyde, thanks for the amazing review! Really appreciate your thoughtful review.

Replied September 2019

Showing 1 - 25 of 244 Reviews