Tithe.ly Church Giving is a cloud-based funds collection application designed for churches of all sizes. It offers a mobile app that allows church members to donate funds in a variety of ways and provides reports, alerts and donation tracking. iOS and Android apps are available.
Users can configure the Tithe.ly mobile application for their church using logos, graphics and brand colors. Mobile giving options include fund transfer using saved cards, ACH payments, a text-to-give feature and an option that allows members to cover transaction fees. Churches can also set up a mobile kiosk to enable visitors to donate funds without setting up an account.
Donors have access to records of all their contributions. The iPhone app can send weekly giving reminders. Administrators can enter large gift amounts manually, customize the text that appears on donors' credit card statements and set up multiple church locations or different bank accounts.
Nicole from Vantage Church
Employees number: 11-50 employees
Automatic giving make giving super easy! Easy to set it to go automatically every week and able to do extra giving when needed.
I dont like that it takes you out of the app to do the payment, I wish it would stay in the app or go back to the app right away
Trent from Calvary Temple United Pentecostal Church
More efficient method of online giving that consistently works.
Easy to use. Easy to implement. Great support when needed. We quickly had a good adoption rate. It totally integrates with our CMS so it allows for a supper efficient way to record giving.
There is a small learning curve with the initial setup, but if you actually take the time to follow directions it is an easy setup.
Stacey from ansleyRDgroup
Even though it is not "fluid" it is still simple enough to use. It also makes finding nearby charities an easy process
The fact that the mobile app redirects you to an external browser is really frustrating. The entire point of a native application is so the actions can all be executed from within the app...otherwise just create a web-app and add a button on the homescreen.
Response: Tithe.ly, Tithe.ly
Date: June 2018
Thank you for the review, Stacey!! Really appreciate it as we read and use feedback to make continuous improvements. :)
One note... in your "cons" you mentioned being redirected to the browser to give. That is a restriction that the app stores put in place. You can read about it in section 3.2.2 of the Apple policy - Unacceptable usage. The caveat is that if the donor wants to use ApplePay and the charity is pre-approved by Apple. Hope that helps you understand why we have to do it the way we do.
Lisa from Southern Maryland Dietitian & LisaHugh.com
Good features, it does what we want it to do, the price is fair, the website is easy to navigate and there have been no problems
It is a little confusing to separate a user account from an administrator account - but overall we are very pleased with the service
Neal F from South Carolina Synod of the Evangelical Lutheran Church in America
Employees number: 201-500 employees
It does what it is supposed to do. It works and integrates seamlessly.
Our synod had just completed a study in online giving. One of the key piece of feedback was support for our leaders without having to go through a phone zone for support only to be told you'll have to look through the support documents on the website. Our results were mixed.
THE DECISION TO MAKE THE MOVE TO TITHE.LY
As we looked into Tithe.ly as a provider of eGiving solutions, from day one, I was continually impressed with their responsiveness and the level of their customer service we received. If I have a question, I can call ONE PERSON directly. No phone tress. No... you'll have to read our support forum for that answer. Just great, personalized customer service from one representative. They work to get me the best answer. Tithe.ly also has very competitive rates. In other words, we get to keep more of the money that is given to us. Having the option for text giving is helpful in situations when there are emergencies, disasters, or events.
We decided to add a personalized app. It is intuitive and the process of building the app was informative and quick. I can't thank the folks building the app enough.
Pros: Great Customer Service, Price is fair, and in my conversations with their people, I got the real feeling like this is a company that really wants to be the best they can be.
I have not experienced many negative things with Tithe.ly. Just take your time and ask a question so you fully understand what is being offered and what you can do, if you move forward with a personalized app. Most of the confusion I had around the was on me.
The program allows users to donate to whatever church they want and define the specific target of the donations (tithe, youth group missions trip, church adult ministry, etc.). It also enables users to schedule payments. For example, if someone wants to give a specific amount every week, the app makes it extremely easy to do so.
Unfortunately, there is a processing fee. However, this is expected because the service needs to make a profit. However, the app allows users to choose if they want to pay the processing fee or let the church do it. Also, it is impossible to complete the full transaction directly through the app. It directs you to a browser.
Derek from Top Echelon Network
Employees number: 11-50 employees
The software is very easy to use. Even the elders of the church are able to get on this and give.
I have not run into anny issues yet with the software. Hopefully it will remain user friendly and nothing bad will come up.
Ease of use, great UI
We enjoyed having this service. They fill in many gaps for churches. They are always working to try to help in anyway they can. Everything looks great.
While we liked everything about the service it made sense for us to leave and go to a company that provided us a church management system as well.
Roger from Grace Ministries International of Jacksonville, INC
It's user friendly along with easy sign up. Also, I have shared with many friends who are enjoying the app as well.
I haven't found anything I don't like about the app. I have used many giving apps, however there isn't one I would even compare.
Greg from Millersville Baptist Church
The app is easy to download and easy to use. No monthly, daily or yearly fees. Only a low-cost use and a low percentage on the donation. Love the fact that you can choose to cover the fees so the church doesn't have to.
Douglas from REVIVE Church of Tampa
I have worked in the IT world for over 20 years and rarely see a business software solution with such intuitive admin interfaces. The Tithe.ly team does a great job of building tools that work well and in an uncomplicated way. The stuff just works and the reporting is clean. They also are constantly adding new features. Thanks guys!
Was missing a way to do recurring giving with a designated end time, but i hear that is coming soon too!
Jeff from Community UCC
Employees number: 2-10 employees
Reporting is fast and easy. Whatever is asked of me by our consistory I can generate a report for. Downloading information is easy. Inputting the information into Church Windows is just as easy for generating statements for the congregation.
I would like to be able to generate bank deposits in two ways, one without the detail of who gave and the other as it is currently set up. Our treasure does not want to see what the members are giving just the totals
Philip from The Timothy Initiative
Tithe.ly and it's team has been flexible and willing to make needed adjustments for our specific needs. It's been more than a software, they've been a ministry partner.
They are growing, with growth and innovation their can be a learning curve. However, this has benefited our organization.
Jeremy from Grace Church
Employees number: 2-10 employees
Our church body uses it every week to donate. Tithe.ly allows us to offer secure, convenient giving options for our members.
Integration with our church management system (Elvanto)!
End user experience is easy
Easy to integrate into our website
Customer support has been responsive when we've had issues
The admin dashboard is a little tough navigate (learning curve).
Customization options could be better
Christopher from Wings Of The Eagle LLC
What we like best is the ease of receiving and processing donations via their online forms and applications
jessica from jnc financial alliance
This is a totally virtual software that allows you to have your members pay their tithes with out hassle. The software will also create a invoice for you.
The only con i would say this software has is that if you are not familiar with how to use a smart phone or computer you may find difficulties.
Melissa from Catalyst Resources International Inc.
Tithe.ly has been the easiest, most user friendly platform we have used for our online giving. We have tried others in the past, but none were as easy to interact with or find information. It's simple to create documents and obtain all donor info. I had to contact customer support and was thrilled with their friendliness, ability to answer my questions, and their quick resolution to my situation.
I was unable to contact anyone by phone. However, I started an online chat and had a reply and a resolution to my situation in 1-2 hours time. They saved me a lot of frustration by chatting with me in real time.
William from Village Heights
I really like that Tithe.ly didn't try to overcomplicate things. They kept the design lean and easy to use. This makes the giving experience much more pleasant for our congregants!
I do wish the offered features were more all inclusive when it comes to pricing. Sometimes I want to try something out, but don't have the budget for the extra costs.
Tithe.ly first off looks amazing, such great effort has been made to give the user a visually pleasant experience when using the platform. But overall the best option that Tithe.ly has done over all other online/mobile giving platforms has is allow the giver to assume all fees associated with using an online/mobile platform. For churches this is huge as every dollar can be used without having to lose large portions of your charitable givings to fees.
The only con I have is that most if not all online/giving platforms only allow for Credit giving. This may be a hindrance to some leaders as Credit may go against there views and beliefs on what Tithes and Alms are.
Chris from Harvest Bible Chapel Windsor
Very easy integration for online giving for our church with minimal headache for administrators.
The clean and quick user interface for giving is great. The easy access login with 4 digit code is a great security feature as well. The back-end is straightforward and easy to use which has been great. It also integrates with our church management software for easy tracking.
The bank setup took a bit of troubleshooting (I think because it was a Canadian bank), but support was helpful. Customer support is good, but you'll always get voicemail and then they call you back which can be a bit frustrating.
Stephen from Radiant Church
The automatic deposit function is great. The on the fly giving makes everything just click
Most everything. It makes give to our church very simple. I appreciate the simplicity and effort put into making it accessible to everyone.