Tithe.ly Software

FrontRunners 2020

About Tithe.ly

Tithe.ly is a cloud-based funds collection application and online giving solution designed for churches of all sizes. It offers a mobile app that allows church members to donate funds in a variety of ways and provides reports, alerts and donation tracking. Tithe.ly offers products for Church Giving, Apps, Sites, and Events, as well as an all-inclusive church management suite. The platform facilitates digital giving, custom church website building, church app creation, events management and more. Users can use Tithe.ly to create a custom church app or church website using logos, graphics and brand colors. Mobile giving options include fund transfer using saved cards, automated recurring giving, ACH payments, credit or debit card donations, a text-to-give feature and a...

Tithe.ly Pricing

• 2.9% + 30¢ (CC/Debit) per transaction • 1% + 30¢ (ACH) per transaction • Get all the tools you need to run your church for a flat $99/mo with Tithe.ly All Access (no matter how big your church grows!)

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Tithely Church Apps

Tithe.ly User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 184 reviews

Josh

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

Considering Mobile Giving? Go With Tithe.ly

User Profile

Steven

Verified reviewer

Company size: 2-10 employees

Industry: Religious Institutions

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

Easy to implement online giving

We began looking at the possibility of online giving in 2019 and after reviewing all the major online giving platforms we decided to implement Tithe.ly in February of 2020 and we have been very please in the increase of giving and the greater consistency in giving we have seen as a result of using Tithe.ly

Pros

Tithe.ly has been easy to integrate with our existing website. Even our less technologically savvy members have found it easy to use. It has helped increase our giving over the past year.

Cons

Customizing was a bit difficult to figure out initially especially resizing our logo and getting the colors to match our branding.

Reasons for choosing Tithe.ly

Low up front cost, comparable fees, and easy onboarding were why we chose to use Tithe.ly.

Clint

Company size: 11-50 employees

Industry: Religious Institutions

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2019

THE CURE for the standard, ancient church giving platforms

Overall, I love Tithe.ly! We also switched to their ChMS Church Management System and the power of the platform is really exciting!

Pros

What I like most about Tithe.ly giving is the user interface! It's modern, sleek, runs great on desktop and mobile. The typical church online giving experience has been lost in platforms that provide a user interface that looks like it was built by a non-design-minded programmer from 1990. We wanted to remove any obstacle from our online giving. People are used to great payment experiences online, so ours needed to match that experience. Now it does because we launched Tithe.ly. It has been well received, and the reports from our members have been overwhelmingly positive about how easy it is to use.

Cons

Figure out all the little intricacies for migrating data from our old system to Tithe.ly was a bit of a bear. But that's not really Tithe.ly's fault. Also - our finance admin wasn't happy about having to enter checks by hand (scanners do not work with Tithe.ly), but the improved interface we hope will cause more people to move away from physical checks.

Reasons for choosing Tithe.ly

Tithely offered the best interface experience, and the best features along with low expenses.

Reasons for switching to Tithe.ly

We switched from ACS because it was basically unusable as a church management system in the modern age. And the giving interface was terrible and didn't work well on mobile.

Joshua

Company size: 2-10 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

June 2022

Solid but has a way to go

Tithe.ly is good for small churches that aren't looking at rapid growth. But it didn't seem like it has the ability to scale on its own, even with the full package they offer. That said, if you're in a financial pinch, Tithe.ly can be a good short term solution.

Pros

I've used Tithe.ly at two churches and enjoyed how it was really easy to give (once you found your church).

Cons

The giving app was confusing for many in the congregation initially. It'd be so much better to have a dedicated spot for giving only to our church. That's why we moved to a custom app with Subsplash.

Michael

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

January 2021

Great set of tools for the church, but TONS of core functionality missing

I like the Tithely vision: a whole suite of products under one roof. But given that they've bought different products and merged them rather than developing from scratch, there's little continuity between the products. They don't fix bugs and dont demonstrate a culture that even cares about the bugs. I feel as though those doing the development planning have NEVER worked in a church before, because of the amount of core functionality missing. That said, this company has the potential to be the leader in church tech products if they'd just change their culture, quit launching half-baked products, and fix what's wrong with current products. They love God and want to serve the church. Hopefully they can fix what ails them so they can serve even more churches!

Pros

Tithely has built an amazing suite of tools for the church, at an amazing price: $99/ month. Really can't beat the price, when you consider that this provides Church Management, Text Messaging, Website, Giving, Media, and a Mobile App

Cons

There are TONS of missing features and functionality, and this isn't disclosed or known until after you've made the conversion and are in too deep to switch again. For example, in ChMS, -The framework is outdated - 20 years old or more. -Automated reports really aren't reports, just an email reminder to run a report -Due to bugs, Giving transactions dont auto-populate in ChMS -No conditional rules for forms -No report data in emails -Still get notifications of reports have no data, which is a waste of time, since you have to log in to see the report before you know there's no data -Members can't see their year to data giving total in Member area -no calculations of report fields -Almost NO integrations with other platforms -No form data sent to admins when forms are completed -Almost NO customization of the GUI -social media integration has been broken since we came on board, but no sense of urgency to fix For the mobile app -cant check in on the app -mobile app requires use of Tithely Giving, which isnt disclosed until after you build your app -no geolocations -can't configure home tiles For Giving: -Current integration with ChMS is buggy -No notification when someone gives -Fees cant be a designated fund Also -New products launched barebones, like Messaging (no groups or keywords) -Media can't be edited -No enhancements to Websites in almost a year -Will not allow concerns to be posted to Tithely FB group; blocked everytime -Bugs galore with no sense of urgency to fix

Reasons for choosing Tithe.ly

Price, and a whole suite of products from ONE company.

Reasons for switching to Tithe.ly

Even more archaic than the Tithely ChMS platform

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