VolunteerLocal Software


 

VolunteerLocal is a cloud-based volunteer scheduling solution that helps users organize, manage and communicate with volunteers. Key features include real-time reporting, volunteer data collection and onsite check-in.

VolunteerLocal helps users recruit volunteers online using a self-scheduling interface. It also helps users contact volunteers in order to update them about upcoming events. Custom registration forms for volunteers are included. The real-time reporting feature helps users review jobs and shifts that have been created. This report allows users to re-assign, blacklist or delete volunteers. Administrators can modify security settings to granting role-based access to employees.

VolunteerLocal’s credit card integration, so users can charge application fees or refundable deposits. Refunds can be issued using the system’s charges dashboard.

It is priced on a per event annual subscription basis.

 

VolunteerLocal - Dashboard
 
  • VolunteerLocal - Dashboard
    Dashboard
  • VolunteerLocal - Payment details
    Payment details
Supported Operating System(s):
Web browser (OS agnostic)

47 Reviews of VolunteerLocal

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April 2018

April 2018

I've used VolunteerLocal to manage volunteers at a large-scale music festival.

Ease-of-use

Functionality

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Value for Money

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Pros

As far as volunteer management softwares go, VolunteerLocal is good! Features I like:
- Fast and smooth
- Easy to use
- Flexible reports can be pulled as Excel sheets when needed

Cons

- Check-in portal doesn't always make it easy to find/filter individuals when checking in large numbers of people over a period of different shift times
- Isn't easy to view a report of what volunteers are scheduled when (if dealing with several hundred volunteers in one day w/ lots of deployment locations)

Review Source: Capterra
 

Jessica from Self

April 2018

April 2018

Pleasantly Suprised

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Pros

This software was actually much easier to learn and use then I thought it would be. I didn't have high hopes but it blew me away with how smooth, easy, and fast the software was.

Cons

Is being too simple even a con? I'm not sure but it is a great product that I would highly recommend.

Review Source: Capterra
 

Ben from Hope Reformed Church

March 2018

March 2018

Help organize your awesome volunteers with this software

Ease-of-use

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Pros

Great tool to organize volunteers and schedule things out. Helps create structure to what can be a very chaotic task: Managing volunteers.

Cons

Would like to see logos in the different events created. Would be good to look up individual emails too.

Review Source: Capterra
 


November 2017

November 2017

Easy to use and helpful for recurring events,

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Simplified volunteer management. Repetitive events benefit by having information available from previous events to copy.

Pros

Easy to use interface that makes managing volunteers a snap. Easy to customize to fit event needs. Handles information year-year so setting up the next year's event is simplified by understanding schedules and needs. Like the ability to communicate with volunteers. Good value and product.

Cons

Some elements take repetition to remember where they are located on the menu. Some items aren't intuitive enough.

Review Source: Capterra
 

Susan from canfitpro
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

VolunteerLocal has the best customer service I have ever encountered!

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We are able to organize and track all of our volunteers from our events across Canada!

Pros

The software is very user friendly and it has all of the features we need to manage our volunteers. We are the largest fitness education provider in Canada and we host events from coast to coast. VolunteerLocal allow us to manage all of our events with ease. The support of the team is amazing she is able to help me with every request to make our events run smoothly.

Review Source: Capterra
 

Sandra from San Diego International Fringe Festival
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Best of the Best!

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My most important benefits include less time commitment in scheduling volunteers as they do so on their own. I only need to help the few who have problems. It lets me block those volunteers who want to come back by letting me know they've reapplied. It allows for easy to canceling, rescheduling, and helping volunteers. It allows for our site managers to check in volunteers and determine those who are cheating our volunteer system benefits. Plus, it lets me track volunteer hours. There are so many wonderful things that this program does for me, that I had to do by hand in the past.

Pros

Very user friendly for the volunteer coordinator and equally easy for the volunteers, plus incredible customer support .

Review Source: Capterra
 

Lucine from TC Running
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Best Sign-up Tool I've Found!

Ease-of-use

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Pros

I love the versatility of this program. All of my events are linked. The ability to duplicate jobs from one event to a subsequent event is such a time saver.

Cons

I can't have different logos attached to each event I create...they all share the same account logo which doesn't represent the

Review Source: Capterra
 

Gillian from Wanaka Trail Ride

April 2017

April 2017

Wanaka Trail Ride review

Ease-of-use

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A great, intuitive volunteer management system that really helped us manage our volunteers for the trail ride. Creating jobs, scheduling shifts, communicating with our volunteers and exporting data was so straight forward and made our job so much easier.

Pros

Its so user friendly - really straight forward to get started and up and running. A great tool to have on the scale of event I was working on. 100+ vols.

Cons

I was on the more expensive per event level and found some of the communication tools limiting. I would like to be able to attach docs/photos rather than link to a URL and to be able email individual vols rather than groups. I also wonder if the higher levels give notification when a volunteer signs up or I may have missed this feature.

Review Source: Capterra
 

Tiffany from Variety - the Children's Charity
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Excellent for Non-Profit Volunteer Management

Ease-of-use

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I have used VolunteerLocal for a few years and absolutely love it! I am a volunteer coordinator for a Non-proffit and it does exactly what I need and much more. I use VolunteerLocal for several events and activities throughout the year!

Pros

Easy, fast, convenient

Review Source: Capterra
 

Melodie from X Warrior Challenge
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Easy to use, saves time

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This program is easy to navigate, and saves so much time so I don't need to create individual spreadsheets for everything.

Pros

Spreadsheets are a dream! It's easy to learn and use.

Cons

i wish I could see individual things, like look up only email addresses.

Review Source: Capterra
 

Samantha from Uptown Association

June 2016

June 2016

Very user friendly

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Our company just switched over to Volunteer Local and it was so easy to input our data and schedule shifts for the volunteers we needed! I haven't heard a single complaint or had any questions from volunteers who are registering for the Uptown Art Fair!

Review Source: Capterra
 

Jennifer from Anacortes Arts Festival

April 2016

April 2016

Great service to many organizations!

Ease-of-use

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I like the ability to look at the dashboard and see where numbers are at whenever I would like in real time. I think that in the communication program, it should list names along with email addresses when you select who will be receiving information. If I have to log out of the communication area to look this information up, I lose where I am at and have to start over again. Not particularly convenient. Also, there should be a way for us as administrators to print name tags for volunteers for specific jobs. With larger events this is very necessary and requires us to export the information and somehow figure out how to integrate with our own database. Mostly user friendly but with the expense of a paid program I think it should be a bit more sophisticated.

Review Source: Capterra
 

Melissa from Samford State School P&C

September 2015

September 2015

Loved the software and the customer service was amazing!! Saved us a lot of hard work!!

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Took a little while to navigate around the software but once I had a couple of hours under my belt setting up jobs and shifts was a piece of cake!
The customer service was amazing - given we are in Australia, there was always an email response waiting for me in the morning to my query the day before.
Unable to pay with an AUS credit card, but the VolunteerLocal team upgraded me anyway and organised for me to pay by cheque.
Thank You!! Definitely would use this software again!

Review Source: Capterra
 

Suzanne from The Canadian Tulip Festival

May 2015

May 2015

A true time saver

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A large group like ours (over 200 volunteers) and an 11 day festival, it's always a challenge to plan. Volunteer Local's software is very easy to use on the volunteer side as well as the management side. Kaylee was always helpful, knowledgable and available to answer questions and went above and beyond to make sure our user experience was seamless.

Review Source: Capterra
 

Ken from HTES

May 2015

May 2015

Very easy to use for volunteers - pretty good too for admin - excellent support for questions

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Have tested out Volunteer Local for our local volunteer emergency services unit. Need was to have an easy way to notify volunteers of upcoming events and to have them commit to those opportunities. Tried another service but did not work for us. Have piloted VolunteerLocal. The initial response is excellent. VERY Easy for volunteers to sign-up, with no help needed. It is also pretty good for the administrator first thing, and then easy once one gets the hang of it. The big difference in the start-up is the amazing help that is available. Other services are e-mail or chat only. VL is live phone help; it made a BIG difference. I recommend trying VL. You may find it great for your needs, like we did. Also the free and premium plans work well for non-profits.

Review Source: Capterra
 

Bridgitte from Bootfest 2014

March 2015

March 2015

Super friendly-Super affordable

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We used VolunteerLocal for our city festival that attracts over 35,000 visitors with a need of nearly 500 volunteers. Great experience using VolunteerLocal!! 24/7 access; user friendly; constantly updates itself; quick response to questions; reports are clear, concise and so very flexible. They could charge double and it would still be a great value.

Review Source: Capterra
 

Phil from Museum of Human Disease

February 2015

February 2015

Excellent system and service

Ease-of-use

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VolunteerLocal has really helped our volunteer program at the University Museum. It's simple, efficient and the volunteers love it.

Review Source: Capterra
 

A from School fete stall organizer

September 2014

September 2014

School Fete

Ease-of-use

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This was a fabulous website - easy to use (after playing around with it), and customer service was quick to respond to any problems. The problem I had was it was my first time and I didn't know how to move around the site. Once I learned by trial and error, my volunteer roster fell into place. I was able to put up baking jobs and attach recipes, and also create volunteer spots and shifts. I loved the fact that I was able to print out a spreadsheet and make a list of the volunteer names, the jobs they volunteered for, and their contact details.

Thank you so much VolunteeLocal team! You made my first year of organizing a cafe stall quite rewarding and made me feel confident I was able to do something right.

I have referred your site to other already ;)

Review Source: Capterra
 

Jo from Red Bull Defiance

August 2014

August 2014

Great service for events based volunteer manage, a pleasure to use, even over the sea to New Zealand

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After searching through various volunteer management resources and having used google docs forms and spreadsheets for the past few years, it has been an absolute pleasure to find a system that works so intuitively and successfully.
The support has been amazing from the start and I look forward to using the service for all events. With a free upgrade to enable us to try out the features of the discover level it allowed me to see how easy it will make my life to recruit, manage and place all volunteers for event. The biggest time issue I always found with spreadsheet system was not gathering enough data from the volunteers and then placing them in a job that was not suitable/ they were not suited to or they were unable to do. With the online system, people can see exactly which shift they are accepting and the email confirmation allows me to see that their email address is correct and that they are fully aware of the shifts that they have taken on.
Thank you for making my working life much easier, it allows me to put more time into areas of importance, finding prizes and thank yous for the volunteers, rather than moving names around a spreadsheet and trying to guess which role a volunteer would like to do.
I would recommend this service to anyone looking to streamline their processes and provide a top line service to our important volunteer force.

Review Source: Capterra
 

Jaimi from Hartsfield-Jackson Atlanta International Airport

August 2014

August 2014

Hartsfield-Jackson Atlanta International Airport

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This product is such a great fit for our organization. Our first use is organizing volunteers to help with a four-day conference with over 1,600 attendees. Creating the jobs and shifts was so easy. This conference will be so much easier to manage our volunteers than in previous years when we just had a giant spreadsheet.

I'm a huge fan!

Review Source: Capterra
 
 
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