All Duo Security Reviews
1-25 of 123 Reviews
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Barry
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed April 2021
Duo Security - Easiest DFA hands down
Daniel
Verified reviewer
Higher Education, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
It's all about security
Overall, Duo gives me peace of mind knowing that I am the only one that can access my personal data base from log ins and websites. I like knowing that I can approve or reject any log ins from the commodity of my phone.
PROSDuo is a great option to keep your personal information secured. I like that it requests security validation before logging into websites, and that you have the option to use the app to sign in to any device with a few taps. It is easy to use once everything has been set up correctly.
CONSIt can be hard to understand at first, and it might seem a little annoying to have to confirm you are the one logging into your websites every time, but it gets easier if you have the app. Another thing Duo could improve on is the fact that it only lets you "remember" one device at a time. Sometimes I need to log in from my work laptop or my personal laptop and it becomes tedious to remember which device I have registered.
Alec
Verified reviewer
Semiconductors, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed April 2021
Duo is a standard and effective tool for secure access
Duo security is my main program for two factor authentication, and I will continue to use it for this! I like how simple and easy to use it is, and I am thankful that I can trust this program to help secure my accounts.
PROSI like how simple and straightforward Duo is as a tool -- when I need to connect to a program requiring two factor authentication, I can simply attempt the login and Duo prompts me via my phone, which I can then authorize. I like how simple and straightforward this tool is, and I am grateful that it helps me secure access to my private accounts.
CONSWhat I like least about Duo is how limited the features are of this tool. Sometimes I need to connect to an account using Duo but don't have internet on my phone, and I wish Duo provided alternatives for authentication via computer or phone, but this program lacks these features.
Shella
Financial Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Safe and Secure
Secure means safe, this software is very easy to use because it gives you additional security in you login.
CONSnone so far, all good! we'll keep you posted if I can think of any.
Elena
Information Technology and Services, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed March 2023
One of many tools to do dual factor authentication
It has the classic features of all apps that allow you to do dual-factor authentication. The graphics are simple and clean.
CONSIt has no more or less functionality than other apps of this type (based on my type of use)
Manju
Hospitality, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2023
Perfect for two factor authentication and single click sign in
When I login for the first time, it asks for authentication via Yubi-key and after that its only single click login for all the tools I work on. It also gives authentication code on my mobile phone for extra security. If I dont have my mobile phone then I need to reach out to IT team, only then I can login which makes it very secure.
PROSAfter setting it up for the first time, it saves a lot of time in login. It's single click login to all the softwares I need.
CONSSetting it up for the first time is tricky. Changing the mobile number for authentication is also a little difficult. On Mac it needs a lot of updates every week.
Shelby
Law Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2023
Duo Security was introduced to me from work, but now I use it for everything I can
I love how Duo Security can authenticate multiple logins - so all my authentications are in one app on my phone.
CONSOverall, I have no complaints about Duo Security!
Jeremy
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Duo Security is the best software in the market!
Duo Security provides multi-authentication and is so easy to use. The mobile app is easy to use and provides quick authentication to continue working throughout the day.
CONSThere's nothing I don't like about this software.
Anand
Verified reviewer
Management Consulting, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2023
Duo Security Review
We can download Duo Security easily from the google play store, and setting up is also very easy. Duo Security can authorize all the access related to the company
CONSSometimes the passcode will not be correct, and we have to enter again. Push notification does work sometimes
Camille
Law Practice, 5,001-10,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Duo Security during Pandemic
Secure!
PROSDuo was the first VPN I had experience with during the beginning months of the pandemic. It was in my mind one of the pioneering security checks for virtual private networks.
CONSDon't have anything bad to say about it. The technology worked during a time when security was hard to come by.
Sean
Internet, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Duo Security Review
My overall experience has been positive. I am glad to have used Duo Security to protect my information.
PROSIt helps to have an extra layer of security for my digital information.
CONSIt could be a little more user-friendly.
Kalin
Higher Education, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great Security Software
Overall I have found Duo to be a great method for securing my data and private accounts. It has allowed me to make sure that sensitive information stays safe and away from prying eyes. It also gives me a sense of security financially, as some of my accounts secured by Duo are linked to payment portals.
PROSDuo is a great way to ensure that your electronic information and accounts are secure. I have used it as a student and I have found that it is reliable and provides peace of mind. It provides a dual authentication process so that no one can access my accounts but me. I like that any attempt to login to an account sends a notification instantly to my personal cell phone, allowing me to approve or deny access.
CONSI have experienced a few technical bugs with the software in my time using it, though they are relatively infrequent. There are times when Duo will push a login approval to my phone and then fail to allow me to log in to my profile even though I have accepted the push. It can also be confusing trying to figure out how to change settings with Duo. For example, if you have set the software to preferentially send an automatic push upon requesting login, it can be difficult to change that setting. There could be a little more clear direction regarding that process from Duo.
Linda
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Duo Security a MUST have!
The software was literally installed in less than 5 minutes with the help of our IT departments. Multiple questions along with your personal log in allows this to serve as a protection not only for the clients we serve but for me as well should anyone ever attempt to access using my identity.
PROSThis process is ABSOLUTELY a must have in todays cyber world. Using a dual authentication system to access your internet services was easy to set up and even easier to install and use. Any work environment where sensitive or personal data, demographics, or financial information should all be required to provide their employees with this type of DUO security. It is installed easily with the use of your IT department and changes, revisions, updates are also handled by them as well. It truly is a better way to make sure we are doing all we can to keep our internet and services safe.
CONSHonestly I had no issue with the install or the software.
Mirza
Verified reviewer
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Duo is the best & free two factor authentication you could use
Very easy to use and integrate into daily life. Makes me have peace of mind that no one can hack into any of my accounts. Even if they try to login, I can simply deny their login request. I have been using this for almost two years now, never encountered a problem.
PROSThe ease of use is the best feature. It is simple to operate and makes logins more secure. You can easily link your google account or your bank account from the link option available. To login you can choose to receive a call, or a push notification (phone internet connectivity required) or enter a passcode (provided by the duo app). You also have the option to remember your device for a maximum of 60 days. You can still login if you don't have internet connectivity on you phone by using the "enter passcode option" or simply receiving a conformation call to you phone. And that is pretty much all you need!
CONSThere is nothing to dislike about this software. Although, I would like to point out that you have to be careful of not giving your phone to anyone. Just don't lose your phone.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2018
Best Two Factor Identification App
I have used Duo for Two Factor Identification Security at two different employers so far in my career. It is such an easy to use, efficient and effective application. It eliminates the need to keep track of external network keys, passwords, and other redundant programs. I feel safe and secure with Duo Two Factor Identification because it requires both my phone and fingerprint in order to gain access to protected software.
CONSEarlier this year I had to replace my iPhone and after I restored my new device from backup my Duo Two Vactor Identification was no longer linked. To my surprise, It took several hours to restore and reset my security settings at work the next morning. Although the Duo reset was quite inconvenient for me that day, restoring software is both an infrequent and uncommon occurrence for me.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2021
Secure but Time-Sensitive
I use Duo on a daily basis to login to my company's VPN and again for internal company resources. Once it's setup it's pretty easy to use. I appreciate that it syncs with my phone so I can just click a button on my phone to ensure it is me.
CONSI have to login to Duo twice a day and I usually do it at the same time. If I do them too closely together, one of them will say it timed out and I have to start the process all over. If I close all of my internet windows, I have to re-certify everything again so that can be annoying. Also, I purchased a new cell phone after several months of using Duo. It did not recognize my new phone and kept sending my codes to my old phone. It was a frustrating process to reconfigure everything to log on for work. On top of that, I don't love that I have to use my personal device to log on to my work device. It's another app that takes up space on my personal phone.
Scott
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2020
An added layer of security when working remotely
Duo Security offers us the ability to work away from the office with minimal fear of having sensitive material exposed to unauthorized users. Working from home is often essential, so I'm glad we have Duo Security to help make it possible.
PROSDuo Security effectively enables users to securely access their organization's network. Once you've signed in on your computer, a push notification is sent to your smartphone. Just click to approve it, and you are securely connected to the network. An unauthorized user would be unable to gain access without having possession of your phone. I appreciate that it's generally a quick, no-hassle process; signing in takes only a few seconds.
CONSOccasionally it takes a couple of attempts to sign in to the network. Additionally, it can be inconvenient to need to have your phone handy whenever you sign in. I've had my phone charging in another room when I realize I have to go get it in order to sign in.
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2021
Lightweight, High-Security MFA App
I've really enjoyed using Duo. It quickly became a seamless part of my daily workflow across my organizations single sign-on process in a variety of programs and applications.
PROSOur organization implemented Duo for its organization-wide single sign-on multi-factor authentication program in the last year or two. The process of signing up for my account was simple, and since starting, I've almost stopped noticing that I use it. I have it set up to ping my watch to get approval when signing in, but users are able to get phone calls, text messages, or a mobile notification through their app. These options make it flexible enough for users that may not have a smart device, etc.
CONSUnlike other MFA apps, this does not have an Authenticator feature or any other frills. Admittedly, this isn't a problem – Duo does what it does and does it well without any excess!
Thea
Outsourcing/Offshoring, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT