Okta

RATING:

4.65

(729)

About Okta

Okta Identity Suite is a cloud-based identity management solution that caters to businesses across various industries such as information technology (IT), consumer services, energy and utilities, telecommunications and more. Key features include access request management, account management, compliance management, user provisioning and multi-factor authentication. Okta’s lifecycle management functionality enables businesses to automate their workflows and operations for external and internal users. Businesses are also provided with an universal directory that helps them to manage multiple devices, users, applications and APIs. Additionally, Okta Identity Suite features various enterprise architecture, mobile device management and network security features. It ...
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Okta Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Okta

1 - 5 of 723 Reviews

Greg

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Good 2Factor System

User Profile

Kedar Mendhurwar

Verified reviewer

Telecommunications, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2020

Okta SSO

If cost is not an issue, this is should be the tool to go to. This is one of the best IAM tools present out there.

PROS

The deployment and app integration with Okta is fairly simple. The tool is very admin friendly and user friendly. It's due to it's ease of use and wide variety of features that it offers, it is one of the best IAM tools and regarded as one of the best SSO solutions out there. The SSO integration is very simple and straightforward with most of the apps and most of the vendors that support SSO integration with Okta. The option to have an independent directory as well as an option to integrate with your existing directory works quite well. Other features such as life cycle management, Directory service and threat management make it a complete package. If cost is not an issue, this is should be the tool to go to. The documentation is very clear and the supoort is very responsive. The deployment takes less than 3 months.

CONS

The only downside is the cost which is much higher as compared to its competitors

Reason for choosing Okta

Because of its wide range of compatibility and ease of use.

Santosh

Automotive, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent Authentication Tool - Okta

- The overall experience with Okta is excellent as it is used on every day cadence by all the users in the company for various reasons.

PROS

- Okta is the most efficient and critical application that we use every day and every moment for single-sign-on authentication, password management - Okta is integrated with Salesforce and all applications to perform some business automations accordingly without having the user to login multiple times into multiple applications - Okta has a very good features OOB which are used by enterprise customers at a wider range

CONS

- The pricing for Okta can be more affordable when compared to other alternate solutions in the market - The UI can be more customized and add more OOB features to integrate and build custom APIs - The support can be more responsive on critical issues at all times

Reason for choosing Okta

- The pricing was better when compared to other alternative products in the market - The customizations available in Okta are more wider than other products

Anonymous

1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

Useful but so frustrating

It's been a frustrating journey to say the least. I've heard that it's better to use if you implement it at the very beginning, but can be frustrating if you switch over to it later. My experience has been the latter, so if you're interested in it, just be aware of that.

PROS

It's nice that all my passwords are managed by one software. And the app is somewhat useful as well.

CONS

I'll consistently get locked out of the software, and since everything is tied to it, all my other software as well. This has caused me to lose tons of time during work hours that I can't get back.

Lora

Architecture & Planning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

The best application to secure and protect logins for all our applications

Okta has helped us with simple steps to secure the required logins for our applications, thus ensuring that our applications and data are avoided from being infiltrated.

PROS

It is really great to have the Okta system, as the user only needs to log in once to be able to access all his applications from one place, which I find very effective, especially when they do not use many applications to complete their tasks. I really appreciate how Okta allows me to customize the tabs, so that I can quickly and easily get into the application I need. I really appreciate the notifications that Okta issues when logging in, where you must enter the code to complete the login process, as this process makes me feel safe.

CONS

I do not think there are negatives to discuss, as Okta is low cost and easy to set up and use, and the notification system is distinctive, and also the layers of protection that it provides to users are strong and reliable.

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