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CourseStorm vs Pike13
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.7 / 5
4 / 5
Functionality
4.1 / 5
3.8 / 5
Last Review Written
June 13, 2024
January 20, 2025
Pros/Cons
Pros
- I like how user friendly it is for the customer. Also, I am very please with the customer service and their willingness to work directly with us to help make it even better.
- The customer service I have received from you and CourseStorm staff is amazing. I feel very attended to - that our success using this system is a priority for your company which I greatly appreciate.
- CourseStorm is easy to use and provides a comprehensive registration program for our campers. Customer service is excellent and functionality has been improving.
Cons
- No option for purchase order - the process of clicking off check payment at check out is confusing to our customers.
- Need more flexibility on the admin side for scheduling - limiting problems such as double booking, double registrations, and overall general confusion.
- For small businesses that require purchasing and prepping supplies way ahead of time this is hard to receive the money a week after the class.
Pros
- The product is visually clean with great features and a low learning curve for my staff. Front Desk is simple, useful, and a great addition to my business.
- Customer service has been helpful in hearing my frustrations and has been good with helping me find temporary work-arounds. Overall pleased with the product.
- So far so good!!! Anytime I need help I send in a question and get a great response promptly. Learning the ins and outs have been pretty easy though.
Cons
- Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.
- Also, some of the french translation are bizarre and inaccurate' and some sections aren't fully translated. There's some annoying bugs ( i already sent all this to their support team).
- Really too bad, because it had everything else on our requirements list.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
