Over all, this is a great value.

Honestly, the customer service is what brings Go Sign Me Up to the top of the class. There is no perfect software and every single time (I do mean every single time in all the years we have used them) we encountered problems we received support within 24 hours, even with the 3 hour time difference. Another feature we love is the adhoc reporting feature. It is super easy to pick exactly what you want in a report. Again, no software is going to be perfect, but they do the best they can to provide the fields you need for your needs. We have a unique program and they have worked with us to help us create the fields we need to collect the information we need.

There is a lag time for loading information, at least for us, on the admin side. The interface on the customer side needs a little redesign. Some of the windows are a little small.

Overall, we continue to be happy with GSMU and continue to renew our subscription. The small issues mentioned above do not detract from the overall usefulness that this program offers to us as an organization.

We use this software to register teachers and administrators from hundreds of schools around our state in multiple professional learning courses located in multiple areas around the state. I love how it allows us to customize and advertise our courses in a clear effective way. It also allows us to communicate with the participants in our courses very easily.

I wish that they had live customer support. We use this software to upload hundreds of courses each year, and sometimes you just need to talk to a person on the phone to work through the issues that you were having. Only being able to communicate via email and the ticket system for the helpdesk makes this time-consuming and cumbersome. I also wish there was a way to more quickly and easily aggregate data from the courses.

It works. But it's one of the worst pieces of software I've ever used.

Well, I give these guys an E for effort. If your a college or university, perhaps this may be a good fit for you if you don't care about modern software needs for your administration and users--things like speed, good UI and UX, intuitive flow and appealing modern design, mobile friendly, etc. Pros? It does work, managing a lot of courses and classes, student signups, etc. It does a lot. But it limps along on every level. I think they haven't updated the foundation the software is built on and they're stuck trying to play in a 2019/2020 world with late 90's look, feel, and functionality. The main customer facing website looks modern and well designed while the software itself is a sketchy dude wearing MC hammer pants, has no shoes, two broken arms, and a comb-over. Pros? It works if you can't find anything better--and sadly there aren't a lot of good options in this niche.

See "pros" first. This software has a huge learning curve. Customer service is great and they'll help you get things fixed or figured out. But everything is so poorly designed that you'll have to be reaching out to them on a daily/weekly basis. Almost everything is backwards, anti-intuitive, and clumsy. I feel bad for the programmers who have to build on top of whatever this heap of old 90's code is. I think their main clients are universities who are stuck using their software as it's become so deeply rooted into the bureaucracy. So gosignmeup just collects their month/yearly fees and don't have any need or motivation to create software that truly wows, delights, and helps the customer.

GSMU has centralized several processes and simplified our class registration process and helped us avoid overbooking, and better track who is enrolled, which classes they have attended. We are far more organized with GSMU and the students have a better experience.

GSMU was one of the only solutions we found that had all the features and customization that we needed to offer our classes and track our students. Many other offerings were focused on weekly classes that were drop/in-out or that had only one time format. GSMU had the flexibility to create multi-day and multi-week classes and to keep track of attendance and student information all in one place, accessible from anywhere.

The interface can be a little confusing and sometimes figuring out something we don't use frequently can take some searching, especially since some of the new interface is still in Beta. The site administration does work on mobile/tablet/phone, but the interface can sometimes be cramped on small screens.

Outstanding, truly. Their customer service has been FAR superior than any technology company I've ever dealt with.

GSMU is user friendly and exactly what we needed: a system that manages registrations for live trainings. We were able to customize and implement the system easily and quickly. Viewing and taking attendance is a piece of cake. The reporting capabilities are incredibly robust and you can report out using any field in the entire system. As the manager of training for a large company I could not have asked for a better training registration tool.

The only down side to GSMU is it is not a full LMS where you can host content. Of course you know that going in and they do not pretend to be an LMS.