Jumbula vs Pike13

RATING:

4.5

(91)

Jumbula has 91 reviews and a rating of 4.55 / 5 stars vs Pike13 which has 140 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (91)
4.1 (140)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
October 9, 2023
September 20, 2023
Pros/Cons
  • Pros

  • I appreciated the support during the training and setting up process, but the best has been the positive feedback we’ve received from parents regarding the easiness of the registration process.
  • Along the way, the support staff has been very responsive and has made enhancements to their software in places where I found issues.
  • Cons

  • There is some quirkiness with the menu clicks that expand or collapse views.
  • After spending at least 20 hours setting up this platform for our camp, having Jumbula link up Stripe and pay pal in advance, what a disaster.
Read all user reviews
  • Pros

  • I love how easy it was to set-up and how easy it is for my staff to learn.
  • Easy to use and does what it is supposed to. An incredibly powerful integration with Mail Chimp that allows you to programme automated emails based on member/customer activity.
  • Cons

  • The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.
  • Families are unable to manage each other so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos