Main Street Sites makes it possible and easy for me, a computer newbie, to run my business smoothly. My website looks great thanks to their many options. If I have a question, I get an answer on the same day from customer service, and they always find a way to help me out or fulfill my needs. Main Street Sites is fantastic!

Main Street Sites provides a fully-customizable website and back office for my small business. They are constantly updating and improving their offerings to optimize ease of use, and their customer service is outstanding.

I can't think of anything I don't like about Main Street Sites.

I have owned and operated a music studio for 12 years now. My studio has grown over the years and by needs have also grown. I switched to MainStreetSites about a year ago, and it has been the best decision for my business. Their customer service is exceptional, the features are always being updated and the team is very responsive to meeting the needs of their clients. The learning curve for adapting to the new system was intense, but they were there every step of the way and are always available to new questions my email or phone. Exceptional and I highly recommend!

Definitely the batch payment process, the tax receipts being emailed to each account individually by year, the email messaging system... lots!

I struggle a bit with the vast abilities of the system, but any time I need help the customer service is exceptional.

Trying to find a software which fits our needs, we evaluated few systems. This system didn't work for us. You need to create different classes for each time, each session. Class which runs on Tuesday and Thursday (but once-a-week enrollment) will require to create two different classes. In out case it means hundreds of classes instead of 20 classes with many scheduled. Drop-in classes don't really supported (only as events). We allow drop-ins on most of our classes. While software has many great features, this was a deal killer for us.

I like that I can 1) design my webpage, 2) develop class schedules, 3) offer online registration/payment, 4) receive inquiries through the website, 3) feature an online store, 4) create customizable fields to obtain data from customers that are unique to my business. The Customer Service representatives are courteous, helpful, and listen to suggestions. These are my suggestions: 1) Provide ways for drop-in students to register for single classes, 2) show attendance and makeups for individual students under their account, 3) provide a drop down menu to choose from multiple enrollment confirmation templates, 4) link financials directly to Quickbooks, 5) resize photos easier, 6) provide tracking options for recital, i.e., participation, measurements, costumes, songs, etc 7) provide better training/help on how to create html emails, or maybe even have a newsletter template in which we "fill in the blanks" with text and pictures. I'd like to upload pictures/files directly from my computer to a newsletter rather than uploading them to the image vault. It would be helpful if you emailed descriptions of upcoming revisions, and periodically check in with us to see if we need anything. Or perhaps, a monthly newsletter with tips, pointers, reminders, etc., to help us utilize all of the functions of the program. I am not a programmer, but I often have valuable insight and visioning skills regarding the design and functionality of data processing needs.

Very easy to integrate into our business website, easy for customers to use, easy to update and roll forward classes. The customer service team is AWESOME and very responsive. They even help set up your MainStreet Sites account to match your website!

I would love to see a way to track student skills built into the software somehow, but overall this is the best software that we've used for managing our swim school and we tried numerous options prior purchasing MainStreet Sites.