Omnify vs Sawyer

Omnify has 88 reviews and a rating of 4.42 / 5 stars vs Sawyer which has 269 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.42 / 5 (88)
4.53 / 5 (269)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
September 21, 2022
September 30, 2022
Pros/Cons
  • Pros

  • I like the easy of use of the product. The end user experience is very simple and easy to interface.
  • The Interface is nice and clean, the learning curve on how to use it is short, the billing side and front desk check in is great as well.
  • Cons

  • After the basic set up is done, advance settings can be quit confusing.
  • There are a few areas in the cart checkout areas where the user experience can get a little confusing for customers if booking classes / classpacks has any specific details.
  • Pros

  • User friendly platform, responsive and helpful tech team, great features for youth program management.
  • I am not a big tech person but I found setting up everything on Sawyer to be very straightforward. I have used other scheduling systems in the past and am so happy that I went with Sawyer.
  • Cons

  • I had it off on one class but not the other. You could say that my error.
  • The widget slows your website down dramatically and the problem has existed for a long time. Customer Service is the major negative with this platform.
Pricing Range
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2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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