I love how easy it was to set-up and how easy it is for my staff to learn.

Also, some of the french translation are bizarre and inaccurate' and some sections aren't fully translated. There's some annoying bugs  ( i already sent all this to their support team).

The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.

Really too bad, because it had everything else on our requirements list.

You get the best customer service care there is in the business. One of the representatives and his customer service is top notch.

Great product for small business with potential to schedule and make. Money from any where at any time.

Easy to use and does what it is supposed to. An incredibly powerful integration with Mail Chimp that allows you to programme automated emails based on member/customer activity.

Over all, as my first booking software, I loved it.

The product is visually clean with great features and a low learning curve for my staff. Front Desk is simple, useful, and a great addition to my business.

Absolutely 100% positive and fantastic experience. Customers comment on how easy it is to use and I greatly value this software.

Families are unable to manage each other  so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.

Extremely user-friendly and easy to navigate. Love the client notifications/reminders, and integration with MailChimp and the access to a merchant account.

As a coach, I can take attendance on my phone and also leave notes for other coaches or myself.

However some of the great features, that we really take advantage of are the installment options, promotions and discounts. We find everything to be very intuitive and easy to use.

It is very difficult to think about a problem that was not quickly solved.

After we learned how to make it work the time spent entering programs is relatively small & easy to understand. The integration with our email service has also be very helpful.

There is an Amilia Staffer ready to chat with you online within a few minutes of having an issue or question. The client facing portals are attractive and for the most part easy to use.

All the features I was looking for at an affordable price, and great service.

It has been helpful to utilize Amilia for both marketing and registration. The customer service has been very comprehensive when I need assistance.

It makes reconciliation difficult on behalf of the whole department.

E.g. A person that registered for classes for the whole month will have a full page of discounts/classes to parse, which makes cancelling a hassle.

I like the ability to integrate the store via iFrame, as well as their customer service. Their help staff are all great.

It makes it hard to write guides or standard operating procedures for software that is constantly changing.

Mine and staff's overall experience has been wonderful and challenging, in a good way.

The experience has been wonderful. The training was completely different from how we ended up using the software but ultimately its been quick and easy to learn/implement.

The activities are easy to set up. Clients are easy to put in.

As previously mentioned, because the software is innovative and new, we are learning just like Amilia is learning and the benefits from this will end up being very beneficial for everyone.

The software is intuitive and the customer service is outstanding.

I like the ability to message the Amilia team and get things done at their earliest convenience. The team is always helpful and works diligently to resolve issuse.

They are ugly and formatted poorly for print. CardPointe (card connect) is the only card processing service available.

We do 50% of our revenue in facility rentals & the process they do have is fairly limited.

My overall experience has been great. Very useful and affordable software for our non-porfit that does family building seminars.

It is super user friendly and easy to communicate the programs with our patrons.

I like being able to help clients sign up for the class with ease and even set up payment plans for them so they don’t feel financially burdened.

One of the main problems is that the information in the canned reports is not uniform across the reports themselves. So, trying to compare information across reports is very challenging.

It has the huge benefit that can be used in a very basic mode, or you can implement as much as business processes you have. A huge benefit that they offer, it is the customer support.

US Dollar

Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more.


Pike13 helps users to manage online booking, client sign-up, monthly payment collection and client notifications. It supports electronic payments, coupons, discounts and credits. Payroll management is also offered.


Pike13 provides reporting and analytics functionalities to analyze client details and trends. Users can add new client information and manage customer relationships using this tool. Additional notes can be added to client profiles by the user.


Pike13 is accessible via various devices and is PCI DSS compliant. It also integrates with third-party applications such as MailChimp and Emma for email marketing, Smartwaiver for sales and marketing automation and Google Analytics.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



LongDescription

Real Time Analytics

Member Accounts

Employee Management

Parent Portal

Surveys & Feedback

Faculty/Staff Management

Enrollments/Onboarding

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Group Registration

Customizable Reports

Rescheduling

Document Storage

Dues Management

Student Portal

Access Controls/Permissions

Activity Tracking

SMS Messaging

Score Tracking

Staff Scheduling

Progress Tracking

Real-Time Monitoring

Contract/License Management

Task Scheduling

Financial Management

Electronic Signature

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Online Registration

Credit Card Processing

Invoice Management

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Communication Management

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Calendar Management

Customizable Fields

Room Booking

Member Database

eCommerce Management

Attendee Tracking

Scheduling

Data Import/Export

Parent/Student Portal

Promotions Management

Email Templates

Multi-Location

Self Service Portal

Onsite Registration

Contact Management

Self Check-in/Check-out

Student Management

Booking Management

Project Time Tracking

Email Marketing

Mobile Access

Online Payments

Sales Reports

Skills Tracking

Membership Renewals

Real Time Data

Performance Metrics

Data Security

Enrollment Confirmation

Membership Management

Photo Management

Credit Card Management

Marketing Automation

Client Portal

Sales Tax Management

Event Scheduling

Real-Time Notifications

Cancellation Management

Email Reminders

ACH Payment Processing

Subscription Plan Management

Email Management

Website Integration

Video Support

Activity Dashboard

Alerts/Notifications

Class Registration

Online Booking

Reporting & Statistics

Client Profiles

Data Visualization

Reminders

Time & Expense Tracking

Web browser (OS agnostic)

Pike13 offers pricing that fits your business at a flat rate with no surprises. Depending on your business needs, Pike13 offers three plans: Essential, Advanced, and Premium, ranging from $118/month to $237/month. Enterprise plans are also available — ask our sales team for custom pricing.

All plans include guided setup and training with a dedicated onboarding specialist, help migrating your data, a staff app and client kiosk app, a customer success manager, and access to our top-rated customer care team.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Pike13

Live Online

Webinars

Documentation

Videos

SmartRec is a recreation management solution that helps public organizations manage bookings, schedule employees, track attendance, create pricing strategies and more on a centralized platform. It allows park and recreation agencies to build and distribute custom forms and waivers to manage registrations and collect residents’ information.


SmartRec enables administrators to issue waitlists, maintain registration restrictions, organize fundraisers, sell merchandise and generate financial and activity reports. Supervisors can create community segments and groups for targeted activities, discounts and scholarships. Additionally, it provides a separate customer portal, which allows residents to access digital membership cards, activity calendar and transaction history.


SmartRec facilitates integration with several third-party solutions, including Google Analytics, Google Ads and Facebook ads. It also provides iOS and Android mobile applications, allowing users to track activities remotely. Pricing is available on request and support is extended via email, live chat, phone and FAQs.



Pike13 vs SmartRec

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Product Demo & Screenshots

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