As a former IT intern at a university, I had the opportunity to work with STEAMS Online while helping the university's event planning department manage online bookings for various events. I found the software to be straightforward and easy to use, with a simple interface and intuitive navigation. The automated email confirmations and payment processing features were particularly useful in streamlining the booking process and reducing administrative tasks.

STEAMS Online is a user-friendly and intuitive booking software that enables businesses of all sizes to manage online bookings efficiently. The software offers a range of features such as customizable booking forms, automated email confirmations, and secure payment processing. It also has a comprehensive dashboard that allows businesses to view bookings, track revenue, and manage resources. Additionally, STEAMS Online offers excellent customer support, including email, chat, and phone support, to help users with any questions or issues that may arise.

One potential downside of STEAMS Online is that it may not be suitable for businesses with complex booking requirements. While the software offers a range of customization options, it may not be flexible enough to accommodate businesses with unique booking needs. Additionally, some users may find the pricing model, which is based on the number of bookings, to be less transparent than other pricing models.

Overall we are very satisfied by this product.

I like the fact that we don't have to purchase our own database. Steams actually solves that problem where we can use their system to get all the student information directly from the student.

We need web integration so users on our site isn't redirected. We want steams to be utilized as a schedule and purchase type of product for our students. This should be a feature that is optional and hopefully will be implemented soon.

It has generally been a satisfying CRM solution to use, very easy to learn and yet offering a rich stock of features to play around with

I like the versatility and multi-feature offering this software has. It handles all the necessary CRM needs of a company. I like that it give customers and potential customers a free ride on a limited version of the product.

Their billing system still needs to be improved, this will go a long way in improving trust on the brand

We use it to keep an overview of registrations for classes.

After the intial set up, it is easy to use, and one of the cheaper options. We have not needed their customer service but heard only good things from friends. Does not try to rip you off like some of the bigger companies. We have only used it for free classes so far but are thinking of switching over from our current provider to host it all with steams online. Integrates well with other apps and providers.

Bit of a learning curve to set up but really easy to use from then on.

[sensitive content hidden] and the Customer Service!!!! These folks are FABULOUS to work with!!! I HIGHLY recommend this company- they REALLY CARE for their customers and making their product as viable as possible for the customer's needs.

It's not really a "Con" but there are many more features than I have had the time to get to learn. If I took the time to get to know it, I would probably be using even more of the features!